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Study guide 3 Certi ?ed Analytics Professional candidate handbook second edition INFORMS Certi ?ed Analytics Professional CAP Examination CANDIDATE HANDBOOK Research Park Drive Suite Catonsville MD USA - - - INFORMS - - Last revised INTRODUCTION About INF

Certi ?ed Analytics Professional candidate handbook second edition INFORMS Certi ?ed Analytics Professional CAP Examination CANDIDATE HANDBOOK Research Park Drive Suite Catonsville MD USA - - - INFORMS - - Last revised INTRODUCTION About INFORMS About the INFORMS Certi ?ed Analytics Professional CAP Program Vision and Mission Statements of the CAP Program Nondiscrimination Policy Eligibility Requirements About the Professional Job Task Analysis Process APPLYING FOR AND SCHEDULING AN EXAMINATION Steps in the Certi ?cation Process Application and Payment Submission Process Fees and Refunds Scheduling an Examination Cancellation of an Examination Special Examination Arrangements PREPARING FOR THE EXAMINATION Sample Test Questions References Continuing Education and Training Courses TAKING THE EXAMINATION Exam Site Requirements and Instructions AFTER THE EXAMINATION Examination Score Reports and the Scoring Process Hand Scoring Reexamination Security and Con ?dentiality APPEALS OF CERTIFICATION DECISIONS Appeals Eligibility Appeals Process Appeals Panel Appeals Decisions i DISCIPLINE PROCESS CODE OF ETHICS CONDUCT CERTIFICATION RENEWAL PROCESS Professional Development Unit PDU Requirements Recording PDUs and the Audit Process Transfer of Excess PDUs to the Next Renewal Cycle Changes in the Name and Address of Certi ?cants USE OF THE CAP CREDENTIAL CONTACT INFORMS APPENDIX CAP Certi ?cation Application and Agreement Con ?rmation Statement on Analytics Soft Skills Certi ?cation Examination Special Accommodations Form ii About INFORMS INFORMS is the world ? s largest professional society for those in the ?eld of analytics operations research O R and the management sciences INFORMS is committed to meeting the professional needs of those who develop apply research and teach advanced analytics O R and the management sciences INFORMS works to promote a broader understanding and recognition of the ?eld by encouraging facilitating and rewarding excellence communicating appropriate achievements and capabilities providing lifelong education and career development opportunities and attracting the best people About the INFORMS Certi ?ed Analytics Professional CAP Program INFORMS is pleased to announce the development and implementation of a professional certi ?cation program that meets the needs of analytics professionals The Certi ?ed Analytics Professional CAP program was developed in ?? The ?rst examination was conducted on April at the INFORMS Analytics Conference April ?? in San Antonio Texas INFORMS analytics certi ?cation program advances the use of analytics by setting agreed upon standards for the profession and advances the profession by providing a means for organizations to identify and develop quali ?ed analytics professionals by contributing to the career success and continued competence for analytics professionals and by improving the credibility and visibility of the analytics profession INFORMS de ?nes analytics as the scienti ?c process of transforming data into insight for making better decisions Analytics is seen as an end-to-end process beginning with identifying the business problem to evaluating and drawing conclusions about the prescribed solution arrived at though the use of analytics tools and methodologies Analytics professionals are skilled at this process The CAP examination measures acceptable performance across seven major areas or domains of practice that adhere to the analytics end-to-end process business problem framing analytics problem framing data methodology