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Answer sheet travel agency

ANSWER SHEET FINAL EXAMINATION MAY SESSION Intake Session Full Name Student ID Subject Code Subject SEM JULY TUAN AHMAD ERHAM BIN TUAN AZLAN DHUMY TRAVEL AND TOUR AGENCY OPERATION DTT CSECTION A Marks C D D A C A D D C A C C B D C A B C B B SECTION B Marks What is Travel Agency Travel agency is a company that provides travel and tourism related services on behalf of suppliers such as airlines car rentals cruise line hotels railways and package tours What is Travel Itinerary Travel Itinerary is a schedule of events relating ton planned travel generally including destinations to be visited at speci ?ed times and means of transportation to move between those destinations What is Travel Brochure Travel Brochure are promotional documents that advertise speci ?c destinations hotels tours vacation packages or exotic locales What is Tour Planning Tour Planning is a goal-oriented process of organization or arrangement there striving to archieve certain objectives by matching available tourism resouces and programs with the needs and wants of customer What is Tour Cost Tour Cost is sum of total costs acquired to create or formulate a tour package C What is Tour Pricing Tour Pricing is a ?nal decision that a tour operator takes after thorough review of competitor ? s price and elements of services to be o ?ered to customers What is Travel Insurance Travel Insurance is a plan you purchase that protect you from certain ?nancial risks and losses that can occur while traveling These losses can be minor such like a delayed suitcase or signi ?cant like a last minute trip cancellation or a medical emergency overseas State TWO types of accommodations - Catered accommodation - Self-catered or non-catered accommodation Name TWO Travel Insurance companies in Malaysia - Allianz Travel Insurance - Travel Insurance Great Eastern Malaysia List any TWO popular Travel Agencies in Malaysia - Sri Sutra Travel - Savvy Travel Tour SECTION C Marks QUESTION Marks a What is de ?nition of Tour Package Marks C ? Tour package is travel plan which is include several elements of a vacation such like transportation accommodations and sightseeing b List FIVE types of tour services provided by travel agency ? Inbound tour operators ? Outbound tour operators ? Domestic tour operators ? Receptive tour operators ? Ground tour operators Marks c In your own perspectives and understanding explain TWO di ?erences between tour leader and tour guide Marks ? In my own perspectives and understanding the di ?erence between tour leader and tour guide is schedule and duration of trip As tour leader has a schedule and duration of the same trips with the tourists lead So tour leader must accompany tourists and tour follow the entire series from beginning to end While as tour guide only handle the duty explained destination on his responsible alone For example tour guide for Hawaii is only explain tourism in Hawaii alone Next another di ?erence between them is about responsibility