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Flashboardsguide 7604 BMC Remedy Action Request System BMC Remedy Flashboards Guide January www bmc com CContacting BMC Software You can access the BMC Software website at http www bmc com From this website you can obtain information about the company its

BMC Remedy Action Request System BMC Remedy Flashboards Guide January www bmc com CContacting BMC Software You can access the BMC Software website at http www bmc com From this website you can obtain information about the company its products corporate o ?ces special events and career opportunities United States and Canada Address BMC SOFTWARE INC Telephone or Fax CITYWEST BLVD HOUSTON TX - USA Outside United States and Canada Telephone Fax If you have comments or suggestions about this documentation contact Information Design and Development by email at doc feedback bmc com ? Copyright ?? BMC Software Inc BMC BMC Software and the BMC Software logo are the exclusive properties of BMC Software Inc are registered with the U S Patent and Trademark O ?ce and may be registered or pending registration in other countries All other BMC trademarks service marks and logos may be registered or pending registration in the U S or in other countries All other trademarks or registered trademarks are the property of their respective owners UNIX is the registered trademark of The Open Group in the US and other countries Oracle and Java are registered trademarks of Oracle and or its a ?liates Other names may be trademarks of their respective owners BMC Software considers information included in this documentation to be proprietary and con ?dential Your use of this information is subject to the terms and conditions of the applicable End User License Agreement for the product and the proprietary and restricted rights notices included in this documentation Restricted rights legend U S Government Restricted Rights to Computer Software UNPUBLISHED -- RIGHTS RESERVED UNDER THE COPYRIGHT LAWS OF THE UNITED STATES Use duplication or disclosure of any data and computer software by the U S Government is subject to restrictions as applicable set forth in FAR Section - DFARS - DFARS - DFARS - and DFARS - as amended from time to time Contractor Manufacturer is BMC Software Inc CityWest Blvd Houston TX - USA Any contract notices should be sent to this address CCustomer Support You can obtain technical support by using the Support page on the BMC Software website or by contacting Customer Support by telephone or email To expedite your inquiry please see ??Before Contacting BMC Software ? Support website You can obtain technical support from BMC Software hours a day days a week at http www bmc com support From this website you can ? Read overviews about support services and programs that BMC Software o ?ers ? Find the most current information about BMC Software products ? Search a database for problems similar to yours and possible solutions ? Order or download product documentation ? Report a problem or ask a question ? Subscribe to receive email notices when new product versions are released ? Find worldwide BMC Software support center locations and contact information including email addresses fax numbers and telephone numbers Support by telephone or email In the United States and Canada if you need technical