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Xm410 installadmin guide xMatters installation and administ rteaxthteireo n guide version CThis manual provides information about xMatters Every e ?ort has been made to make it as complete and accurate as possible however the information it contains is su

xMatters installation and administ rteaxthteireo n guide version CThis manual provides information about xMatters Every e ?ort has been made to make it as complete and accurate as possible however the information it contains is subject to change without notice and does not represent a commitment on the part of xMatters inc No part of this document may be reproduced by any means without the prior written consent of xMatters inc Current to xMatters version patch xMatters integration agent version patch For more information about the latest changes features and ?xes and instructions on how to install xMatters patches consult the release notes at the xMatters Community site community xmatters com Thursday June Copyright ? - All rights reserved xMatters xMatters lite xMatters workgroup xMatters enterprise xMatters on demand xMatters service provider xMatters mobile access Relevance Engine AlarmPoint Systems AlarmPoint AlarmPoint Java Client AlarmPoint Mobile Gateway AlarmPoint Integration Agent AlarmPoint Express AlarmPoint Standard AlarmPoint Professional AlarmPoint Enterprise AlarmPoint Service Provider and AlarmPoint Noti ?cation Server are trademarks of xMatters inc All other products and brand names are trademarks of their respective companies Contacting xMatters inc You can visit the xMatters web site at http www xmatters com xMatters inc Corporate Headquarters Alcosta Blvd Suite San Ramon CA Telephone Facsimile - - Client Assistance Email support xmatters com International and press US CAN Toll Free XMATTRS EMEA Australia APJ Support - - - opt Other Resources Join the xMatters Community http community xmatters com CTable of Contents Chapter Introduction to xMatters About this document Important xMatters Terms Document Conventions Introduction to xMatters The xMatters Critical Event Noti ?cation Platform The Role of xMatters in Service Availability xMatters Features Real-World Application Examples How the xMatters system works xMatters Products Managed Devices Systems or Applications Communication with the Management System Sending a Request to xMatters Chapter Installing xMatters Installation Overview xMatters Products Licensing and Deployment Options Product Licensing xMatters Deployment Options Language Support Component Installation Order xMatters System Requirements Hard Disk Space Software Requirements Hardware Requirements Pre-Installation Con ?guration Hardware Software Oracle Database Con ?guration Considerations Microsoft SQL Server Database Con ?guration Considerations IBM DB Database Con ?guration Considerations Con ?guration Checklist Network Port Defaults Installing Dialogic Voice Cards and Drivers Analog Dialogic Cards Installing Dialogic T- and E- Cards Con ?guring T- E- Dialogic Cards Installing xMatters Synchronizing System Time Required Con ?guring NTP on Windows Server Con ?guring NTP on Red Hat Enterprise Linux Suggested Post-Installation Tasks Text-To-Speech Engines Using Microsoft SAPI Using NeoSpeech TTS with xMatters Virtual Devices Modifying the common properties File Tuning Node Performance Starting and Stopping xMatters Components From a Command Line xMatters Nodes xMatters web server Uninstalling xMatters Windows Uninstall Console Uninstall i CxMatters installation and administration guide Chapter System Con ?guration About System Con ?guration Login to xMatters Companies De ?ne company details Delete a company Change company states View and change company quotas Create company login pages Customize the login error message Con ?gure Single Sign On Map tenant user logins Licenses Nodes View