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Study guide 29 CCCBA and CBAP Certi ?cations Study Guide Expert tips and practices in business analysis to pass the certi ?cation exams on the ?rst attempt Esta Lessing BIRMINGHAM - MUMBAI CCCBA and CBAP Certi ?cations Study Guide Copyright ? Packt Publis

CCCBA and CBAP Certi ?cations Study Guide Expert tips and practices in business analysis to pass the certi ?cation exams on the ?rst attempt Esta Lessing BIRMINGHAM - MUMBAI CCCBA and CBAP Certi ?cations Study Guide Copyright ? Packt Publishing All rights reserved No part of this book may be reproduced stored in a retrieval system or transmitted in any form or by any means without the prior written permission of the publisher except in the case of brief quotations embedded in critical articles or reviews Every e ?ort has been made in the preparation of this book to ensure the accuracy of the information presented However the information contained in this book is sold without warranty either express or implied Neither the author nor Packt Publishing or its dealers and distributors will be held liable for any damages caused or alleged to have been caused directly or indirectly by this book Packt Publishing has endeavored to provide trademark information about all of the companies and products mentioned in this book by the appropriate use of capitals However Packt Publishing cannot guarantee the accuracy of this information Commissioning Editor Ravit Jain Acquisition Editor Ashitosh Gupta Content Development Editor Aamir Ahmed Senior Editor Martin Whittemore Technical Editor Deepesh Patel Copy Editor Sa ?s Editing Project Coordinator Kinjal Bari Proofreader Sa ?s Editing Indexer Rekha Nair Production Designer Jyoti Chauhan First published May Production reference Published by Packt Publishing Ltd Livery Place Livery Street Birmingham B PB UK ISBN - - - - www packt com CI dedicate this book to my parents who always made me believe I could do anything to my husband who catches me when I fall and to my brother and sister who are my cheerleading squad ?? Esta Lessing CPackt com Subscribe to our online digital library for full access to over books and videos as well as industry leading tools to help you plan your personal development and advance your career For more information please visit our website Why subscribe Spend less time learning and more time coding with practical eBooks and Videos from over industry professionals Improve your learning with Skill Plans built especially for you Get a free eBook or video every month Fully searchable for easy access to vital information Copy and paste print and bookmark content Did you know that Packt o ?ers eBook versions of every book published with PDF and ePub ?les available You can upgrade to the eBook version at www packt com and as a print book customer you are entitled to a discount on the eBook copy Get in touch with us at customercare packtpub com for more details At www packt com you can also read a collection of free technical articles sign up for a range of free newsletters and receive exclusive discounts and o ?ers on Packt books and eBooks CContributors About the author Esta Lessing is a passionate professional business analyst and educator who helps to transform business analysis teams to meet