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Emma user guide Emma User Guide Version CEmma User Guide i Contents Getting Started with Emma Prerequisites Installation Installing Emma Uninstalling Emma Start and registration Starting Emma Register Log in Forgotten Password Changing Password Changing t

Emma User Guide Version CEmma User Guide i Contents Getting Started with Emma Prerequisites Installation Installing Emma Uninstalling Emma Start and registration Starting Emma Register Log in Forgotten Password Changing Password Changing the Proxy Settings Updating User Data Network connections Working Online O ine Enabling peer-to-peer P P Changing the Proxy Setting Help Information About Emma About the User Guide About the FAQ Updating Emma Understanding the Work Area Work Area Changing the Work Area Moving Frame Boundaries Changing to a Side By Side layout Changing to a Compact layout Changing to a Moveable layout Hiding Parts of the Work Area Information stored when Emma is closed Connectors Connector Overview Connector Details Connecting a Connector Deregistering a Connector Renaming a Connector USB DCU- EC EC Services Service Details Service List Sorting the Service List Changing Columns in the Service List Filtering the Service List Service Information Service Types Running a Service Managing Local Services Downloading Services Aspects of large ?les Security USB Activation dongle Installing Software for Activation Dongle Getting a New PIN code Testing the Activation Dongle Tutorials Flashing Devices Customizing Devices Running a Customize Service Running an Activation Service Running a Service Exchange Unit DPY Z Service Parallel Flashing of Devices ITP Test Getting an USB Device Back to Normal Troubleshooting Recommendations for Successful Use of Emma Log in Problems Identi ?cation Problems Service Problems Activation Dongle Problems Removing USB Devices Removing a USB Device Automatic Removal of Unused USB Devices Support Support Functions Reporting an Error Finding the Emma Log File Emma Log Level CEmma User Guide Getting Started with Emma Emma is a Sony Mobile application used for updating customizing and activating phones tablets and accessories These operations are performed in services that are run in Emma There are two di ?erent start modes for devices ? Flash mode - this is used when ashing i e updating or customizing a device and for activation of some device models To set a USB device in ash mode you power it o ? and then press and hold the Volume Down button or equivalent while you connect the device to the USB cable ? Phone mode - this is used when activating some phone models The phone is usually powered on before you connect it to the USB cable For more speci ?c instructions please see the device documentation You connect the devices to your computer through di ?erent types of connectors USB cable depending on the device model and working environment You need a user name and password to be able to use the application Prerequisites Administrator You must be administrator on your computer to be able to install and run Emma Operating Systems The following operating systems are supported by Emma ? Windows Vista SP -bit ? Windows SP -bit ? Windows -bit Other Hardware Required hardware for using Emma ? One or more of the following connectors cables USB DCU- FastPort EC Micro USB Cable EC Mini USB Cable CEmma User Guide ? A