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Home care services your guide to

Your Guide to Home Care Services in Manitoba CYour Guide to Home Care Ser vices in Manitoba Table of Contents Information Eligibility Assessment Care Planning and Co-ordination Services Personal Care Assistance Home Support Health Care In-home Relief Respite Care in alternate settings Supplies and Equipment Adult Day programs Volunteer Services Community Housing with Support Options Personal Care Home Placement Roles and Responsibilities Questions and Concerns For more information Home Care Appeal Process When can I appeal a decision Who can ?le an appeal How do I ?le an appeal Steps to ?ling an appeal How does the appeal process work Who attends the appeal hearing How will I know the result of the hearing Application Process Placement Process MG- R e v CYour Guide to Home Care Ser vices in Manitoba In Manitoba home care provides community-based support and services to eligible individuals regardless of age who require health services or assistance with activities of daily living Home care works with individuals and provides assistance to help them stay in their homes for as long as is safely possible A professional assessment of your individual needs existing supports and community resources will determine your eligibility for home care and the type and amount of services you may receive Regional home care sta ? are responsible for ensuring the provision of reliable and safe assessed service in the home education setting or workplace To be eligible for home care services an individual must be a Manitoba resident registered with Manitoba Health Healthy Living and Seniors the department require health services or assistance with activities of daily living require service to stay in their home for as long as possible and require more assistance than that available from existing supports and community resources CYour Guide to Home Care Ser vices in Manitoba Assessment Residents of Manitoba may contact or refer an individual to their regional health authority o ?ce to request an assessment of eligibility to receive home care services Assessments are done by case co-ordinators who are health care professionals The case co-ordinator assigned to you will meet with you and your family to discuss your care needs and how best to meet these needs This assessment will determine whether you are eligible for the program how to help you and your family organize the help available to you how to access community resources available to you what services you may require from home care when assessed services are required in an educational setting or in the workplace OR whether your need for care is best met in another care setting Care Planning and Co-ordination Before you receive home care services a case co-ordinator will assess your situation with you and your family or your designated representative Together you will decide on your care plan Your care plan will take into consideration how your existing supports can help you and identify community resources available to you This mutually agreed upon care plan of which you will receive a copy will be