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Interpretation guide C C CL ? Accueil francophone de Thunder Bay Court Street South Thunder Bay Ontario P B C Telephone - Facsimile - Contact us at info accueilfrancophone com Visit our Website www accueilfrancophone com ISBN - - - - Legal Deposit Second

C C CL ? Accueil francophone de Thunder Bay Court Street South Thunder Bay Ontario P B C Telephone - Facsimile - Contact us at info accueilfrancophone com Visit our Website www accueilfrancophone com ISBN - - - - Legal Deposit Second Quarter Library and Archives Canada CAcknowledgements L ? Accueil francophone de Thunder Bay wishes to express its appreciation to the following funding partners for their contribution to this project the Government of Canada Department of Canadian Heritage Canada-Ontario Agreement on French-Language Services and the Ontario Ministry of Health and Long Term Care O ?ce of French Language Services CIntroduction The need for improved services in French and speci ?cally for equitable access to quality health care services in French has been and continues to be consistently identi ?ed as a priority by the Francophone community in Ontario Hospitals and health care providers across the province recognize this need and are making considerable e ?orts to ensure the presence of more bilingual health care professionals on their sta ? However as the demand far exceeds the available resources this can be a lengthy and challenging process The language barrier always a serious issue becomes critical when individuals experience diminished mental capacity due to illness or aging and their ability to communicate in their second language becomes impaired Although interpretation services are available through agencies such as L ? Accueil francophone de Thunder Bay and are very useful in facilitating better communication between patients and health care professionals such services are not usually o ?ered around the clock nor are they available in every community Our purpose was not to develop a comprehensive reference manual but to provide a short-term solution to address immediate needs The Interpretation Guide for Health Care Professionals was designed as a quick and simple tool to provide French equivalents for medical terms and phrases commonly used in various contexts We focussed on the departments where our interpretation services have been most frequently requested over the past years in order to provide assistance in key areas where patients and professionals will bene ?t the most We trust that this Guide will be useful to physicians nurses diagnostics technicians physiotherapists and other health care professionals in their e ?orts to communicate with their French-speaking patients We hope that patients will feel more secure as a result of better communication and that in turn they will become more con ?dent and better equipped to actively take part in the management of their own health and wellness i CHow to Use this Guide The Interpretation Guide for Health Care Professionals is divided according to speci ?c hospital departments and services Each section and sub-section is comprised of a list of questions phrases medical terms and words with their French equivalents We have included general and speci ?c questions that health care professionals commonly ask their patients followed by medical terms and words associated with the type of care in each section We recognize that many of the English terms