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Introduction to tour guiding 1

Introduction to Core Concepts in Tour Guiding Services CLesson Objectives At the end of the lesson students should be able to explain the basic concepts in tour guiding services and identify the role of a tour guide CWhat is a tour Coined from the Latin word tornare and Greek tornos meaning to circle around the word ??tour ? means to come back to the point of origin after going to a destination elsewhere Theobald In tourism the word ??tour ? refers to the activities of people when they go through a place in order to see and learn about it in person Merriam-Webster Dictionary n d CWho is a tour guide A tour guide is a person who guides people as they go through a foreign place to help them gain better appreciation of the place and the interesting things to see there The tour guide likewise helps these people make e ?cient use of their time during their tour CWho is a tour guide The Philippine Department of Tourism de ?nes a tour guide as ??an individual who guides tourists both foreign and domestic for a free commission or any other form of lawful remuneration ? The Philippine Department of Tourism recognizes tour guides who undergo proper training CWhat is tour guiding Tour guiding therefore refers to the provision of professional service to interpret the cultural and natural heritage of an area World Federation of Tourist Guide Associations n d In this sense interpretation does not only refer to translation of information from one language to another but also the description of cultural and natural attractions that help people gain better understanding and appreciation of such CRoles of a Tour Guide A tour guide plays important roles in tourism According to the Australian Government ? s Job Guide n d these roles include meeting and greeting the tour participants upon arrival and facilitating introductions coordinating pre-arranged accommodation and transport and making sure that tour participants are comfortable coordinating pre-arranged tours including visits to local attractions shops restaurants etc leading tour groups and pointing out places of interest preparing and presenting tour guide spiels called tour commentaries researching and sharing general information about the city and or country attending to operation problems such as booking errors and changes lost bags or sickness and providing ?rst aid if needed and preparing and submitting written reports of how the day ? s tour turned out including ?nancial report and other administrative work CElements of Tour Guiding The previously mentioned de ?nitions suggest that the elements of tour guiding include Professionalism Tour guiding is a profession which means that before becoming a tour guide a person must ?rst undergo a training program In many countries one must acquire a license to practice legally Service Tour guiding is a form of service Service is intangible perishable and unique Guiding services are created at the same time of consumption making each tourism experience di ?erent CElements of Tour Guiding Interpretation Tour guiding is a form