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Education of roma children in europe guide for roma school mediators assistants

Education of Roma children in Europe Guide for Roma school mediators assistants CGuide for Roma school mediators assistants Calin Rus and Mihaela Zatreanu Directorate General IV Directorate of Education and Languages Division for the European Dimension of Education Council of Europe Publishing CFrench edition Guide du médiateur assistant scolaire rom Romani edition Gido va ? o romano ?kolako mediatoro asistento The opinions expressed in this work are the responsibility of the authors and do not necessarily re ect the o ?cial policy of the Council of Europe All requests concerning the reproduction or translation of all or part of the document should be addressed to the Public Information and Publications Division Directorate of Communication F- Strasbourg Cedex or publishing coe int All other correspondence concerning this publication should be addressed to the Department of School and Out-of School Education Cover design Graphic Design Workshop Council of Europe ? Council of Europe May CContents WHO IS THE GUIDE FOR WHAT DOES ??MEDIATION ? MEAN SCHOOL MEDIATORS WHAT DO ROMA SCHOOL MEDIATORS DO ESSENTIAL SKILLS FOR ROMA SCHOOL MEDIATORS ORGANISATIONAL SUGGESTIONS ANNUAL WORK CYCLE STEP-BY-STEP GUIDE Phase ?? starting work information and preparation ? Phase ?? analysing the initial situation Phase ?? helping to draw up an action plan Phase ?? overseeing the implementation of the action plan Phase ?? helping to evaluate the implementation of the action plan PRACTICAL GUIDELINES WORKING WITH SCHOOL MANAGEMENT RAISING PARENTAL AWARENESS AND EDUCATING SCHOOLS ABOUT THE NEED TO WORK WITH FAMILIES COMMUNICATING WITH PARENTS COMMUNICATING WITH CHILDREN ORGANISING MEETINGS MANAGING CONFLICTS BY MEANS OF MEDIATION TACKLING LANGUAGE CULTURAL AND IDENTITY-RELATED ISSUES TOOLS AND DOCUMENTATION - A DIARY - A REPORT FOLDER - AN EDUCATIONAL AND FAMILY BACKGROUND FOLDER - A CONTRACT WITH SCHOOL MANAGEMENT - AN ACTION PLAN - A CONTACT LIST C C Who is the guide for A number of European countries employ members of Roma communities to help improve the education of children from those communities The practicalities of such arrangements vary widely as do the situations of Roma communities in relation to schooling In some countries for instance these workers are employed by schools or by the education system while in others the employer may be a local authority or NGO Di ?erences may also be observed as regards initial and in-service training job pro ?les and speci ?cations and so on Di ?erent terminology is used to designate such positions in di ?erent settings The two most common terms are mediator and assistant Generally speaking assistants focus primarily on supporting Roma children in the context of school activities classroom learning communication with teachers homework but also facilitate communication between schools and families School mediators focus on relations between the school and families and are also responsible for raising both school and community awareness and informing the Roma community about school-related issues Notwithstanding these di ?erences there is thus a common core of activities facilitating relations between the school and the Roma community ies and between teachers and other school sta