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Whatdoesperformancemean See discussions stats and author pro ?les for this publication at https www researchgate net publication Performance A concept to de ?ne Poster May DOI RG CITATIONS authors ? ta Ghalem PUBLICATIONS CITATIONS SEE PROFILE Razane Chro

See discussions stats and author pro ?les for this publication at https www researchgate net publication Performance A concept to de ?ne Poster May DOI RG CITATIONS authors ? ta Ghalem PUBLICATIONS CITATIONS SEE PROFILE Razane Chroqui Université Hassan er PUBLICATIONS CITATIONS SEE PROFILE READS Cha ?k Okar National School of Applied Sciences of Berrechid PUBLICATIONS CITATIONS SEE PROFILE Elalami Semma Université Hassan er PUBLICATIONS CITATIONS SEE PROFILE Some of the authors of this publication are also working on these related projects ENTREPRENEURIAT FEMININ AU MAROC Etat des lieux dé ?s et perspectives View project Solidi ?cation Techniques Crystal Growth from Liquids Bridgman con ?guration View project All content following this page was uploaded by Cha ?k Okar on May The user has requested enhancement of the downloaded ?le CPerformance A concept to de ?ne La performance Un concept à de ?ner ? ta GHALEM Cha ?k OKAR Razane CHROQUI SEMMA EL ALAMI ? Faculty of Sciences and Techniques University Hassan er Settat LAMSAD School of Technology University Hassan er Berrechid Faculty of Sciences and Techniques University Hassan er Settat Résumé Dans la multitude de dé ?nitions existantes dans le domaine de management le besoin d ? en choisir une seule devient présent il semble que chaque chercheur refait le même e ?ort a ?n de comprendre le concept de ce fait nous présentant dans ce travail un ensemble de dé ?nitions a ?n de cibler la raison pour laquelle la performance est un terme assez compliqué à dé ?nir De plus nous présentons une dé ?nition adapté selon nos perspectives au domaine de l ? aviation plus précisément le système de gestion de tra ?c aérien étant donné que celui-ci est notre terrain d ? étude Mots clés Dé ?nition Performance Gestion de la performance système ATM Abstract From the multiple existing de ?nitions in the ?eld of management the need to choose the appropriate de ?nition becomes necessary It seems that each scholar reproduce the same conclusions For this reason we present in this work a number of de ?nitions to point out the controversy about the term and we propose the de ?nition that seems to us to encompasses all aspects of performance Moreover our choice will be able to adapt to any ?eld especially the Aviation sector more speci ?cally the Air Tra ?c Management system Key words De ?nition Performance Performance management ATM system CA Introduction In the wide ?eld of Management terminology is a delicate material to use as each term de ?nes a speci ?c concept and based on their de ?nitions concepts can be developed and used in other ?elds in our case it ? s the aviation sector precisely the Air Tra ?c Management System as the term performance in the last decade captured a massive interest in the aviation sector on both international and European scale Through our researches on the Performance Management System PMS it was our ?rst concern to be able to understand each term separately starting with