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RETAIL DESIGN AND FITOUT GUIDE JUNE 2014 EMPORIUM MALL 3 Contents 1. Defi nitio

RETAIL DESIGN AND FITOUT GUIDE JUNE 2014 EMPORIUM MALL 3 Contents 1. Defi nitions _______________________________________ 6 2. Introduction______________________________________ 7 2.1 Purpose of this Guide 3. Summary of Major Critical Items_____________________ 8 4. The Landlord’s Consultants _________________________ 9 5. Tenancy Coordinator _____________________________ _ 10 6. The Landlord’s Tenancy Design and Fit-out Guidelines ________________________________ _ 10 6.1 Design Intent 6.2 Items generally not approved for use within Emporium Mall 6.3 Tenant is not to carry out any of the following 7. What the Landlord provides and what the Tenant provides __________________________________ 11 7.1 What will the Landlord provide? (Landlord’s Works) 7.2 What will the Tenant provide? (Tenant’s Works) 8. The Tenancy Design and Fit-out Process ______________ 13 8.1 Step 1: Issue of Tenant’s Package, Selection of Tenant’s Fit-out Architect/ Designer and the Tenant’s nominated contact person 8.2 Step 2: Preparing Tenant’s Concept Design Documents for Approval 8.3 Step 3: Landlord Review of Concept Design 8.4 Step 4: Final Submission 8.5 Step 5: Landlord Review of Documentation 8.6 Step 6: Modifying the Landlord’s Work to facilitate Tenant’s Works 8.7 Step 7: Engaging a Tenancy Fit-out Contractor 8.8 Step 8: Obtaining authority approvals for the Tenant’s Works 8.9 Step 9: Providing the Tenancy Coordinator with insurance details 8.10 Step 10: Commencing the Tenant’s Works on Site 8.11 Step 11: Authorities Connection for Additional Services to your Tenancy 8.12 Step 12: Tenant’s Works completion 9. Tenant’s Financial Responsibilities ___________________ 19 9.1 Items generally instructed, carried out and paid for by the Tenant 9.2 Items generally instructed and carried out by the Landlord but paid for by the Tenant 9.3 Additional Landlord’s Consultants’ design documentation and checking fees and Landlord’s Contractor’s costs 10. Specialty Shop Design ____________________________ 21 10.1 Shopfront Design Criteria 10.2 Shopfront Materials 10.3 Door Closures 4 10.4 Glazing 10.5 Shopfront Signage 10.6 Lighting 10.7 Ceilings 10.8 Flooring 10.9 Expansion and Control Joints 10.10 Coring and Cutting of Slab 10.11 Wall Finishes, Display Systems and Fixtures 10.12 Audio Visual, Technology and Music 10.13 Fire Hose Reel (FHR) Claddings 10.14 Security Systems 11. 0 Food Tenancy and Kiosk Design _______________26 11.1 Finishes 11.2 Counter Designs Generally 11.3 Ceilings 11.4 Lighting 11.5 Walls 11.6 Floors 11.7 Fixtures and Equipment 11.8 Audio Visual 11.9 Signage and Graphics for all Food types 11.10 Kiosk Design 11.11 Kiosk Signage and Graphics specifi ers 11.12 Food Tenancy Signage and Graphics specifi cs 12. 0 Graphics, Signage and Visual Merchandising________ 31 12.1 Graphics 12.2 Visual Merchandising 12.3 Packaging 12.4 Promotional Material 12.5 Signage 12.6 Menuboards 5 Appendices Appendix ‘A’ – Landlord’s Consultants and Contractors _______ 33 Appendix ‘B’ – Diagrams & Sketches _______________________35 Shopfront Type A Shopfront Type B Shopfront Type C Shopfront Type D Shopfront Type E Appendix ‘C’ – Tenancy Service Questionnaire ______________ 49 Appendix ‘D’ – Checklist of Certifi cates ____________________ 52 Appendix ‘E’ – Handover Checklist _______________________ 55 Appendix ‘F’ – Schedule of Landlord and Tenant Works General Retail - Built Form __________________ 56 Appendix ‘G’ – Schedule of Landlord and Tenant Works Food Court & Restaurants - Built Form _________62 Appendix ‘H’ – Hoarding Specifi cation _____________________68 Appendix ‘I’ – Shopfront Examples________________________ 69 Appendix ‘J’ – House Rules for Fit-out Contractors___________ 73 Appendix ‘K’ – Tenant Electrical Works Specifi cations_________ 81 Appendix ‘L’ – Saftey Program___________________________ 89 Appendix ‘M’ – Retail Example___________________________ 91 Appendix ‘N’ – Food Example___________________________ _ 96 6 1. Defi nitions Category One Works means any works to the Services or the Premises eff ected by the Landlord which are required by the Tenant as part of the Tenant’s proposed fi tout of the Premises in accordance with the Tenant’s Works; Category One Costs means the Costs of the Landlord in eff ecting the Category One Works on behalf of and for the benefi t of the Tenant; Landlords’s Works means the works to construct the Retail Centre and the Premises described at Annexure B but does not include any of the fi tout of the Premises nor the Tenant’s Works; Tenants’s Works means all works to make the Premises fi t for use and occupation by the Tenant as contemplated under the Lease which are not Landlord’s Works; Tenancy Coordinator means the contractor selected by the Landlord authorised for the purposes of the Landlord’s Works and Tenant’s Works; Project Manager has the same meaning as Tenancy Coordinator; BMS means Building Management System being the Landlord’s computer based control system installed to control and monitor the building’s mechanical and electrical equipment (including but not limited to ventilation, lighting, power systems, fi re systems and security systems); Sub-meter means the meter installed to the individual tenancy for the purpose of measuring the consumption of the utility/s within that tenancy. Ingo means any Tenant structure (tiling / bulkhead / shopfront /signage / Vertical or horizontal element) that may sit within the tenancy Lease Line. Outgo means any Tenant structure (tiling / bulkhead / shopfront /signage / Vertical or horizontal element) that may sit outside the tenancy Lease Line. 7 2. Introduction The fi nal character and atmosphere of Emporium Mall will depend upon the design of each shop and the successful integration of those designs throughout the centre. The completion of each retail fi t-out will require the coordinated eff orts of many people. This Retail Tenancy Design and Fit-out Guide has been produced to assist the Tenant, the Tenant’s Architect/Designer and Fit-out Contractor and the Landlord’s Consultants in understanding their responsibilities and the criteria which must be followed in the design and fi t-out of each individual tenancy to achieve the absolute highest standards of fi t-out design. This document contains provisions relating to the Tenants, Architect/Designers and Fit-out Contractors, their rights and obligations and relationships with other associated persons. Please read all sections carefully, particularly those associated with your involvement. It is also intended to assist all parties communicate through the design approval and fi t-out works programme with a view to achieving not only the best possible result but also encouraging “best practice” in all aspects of this project. It is with the interests of all parties in mind that the Owner insists on compliance with the contents of this document. If you require interpretation, clarifi cation or wish to seek variation of any of the criteria herein, you should in the fi rst instance contact the Tenancy Coordinator. 2.1 Purpose of this Guide This document is for the guidance of the Tenant, their Architect/Designers and Fit-out Contractors undertaking works within Emporium Mall. It is important that you, the Tenant, read and understand this Tenancy Guide as its purpose is to: • Clarify the Landlord’s tenancy design and fi t-out guidelines; • Explain the role of the Landlord’s Consultants and provide their contact details; • Outline the works the Landlord will provide; • Outline the works you, the Tenant, will provide; • Provide a step by step guide to the tenancy design and fi t-out process; Identify what items you will pay for. Please note that the information contained in this document is a guide and should be read in conjunction with the Expression of Interest (EOI) and the Lease which will take precedence. 8 3. Summary of Major Critical Items A summary of the major items in the guidelines that require your attention are: • The details of your nominated contact person must be given to the Landlord and the Tenancy Coordinator. If these details change, the Landlord and Tenancy Coordinator are to be informed immediately. • You must engage a suitably qualifi ed Architect/Designer (who must be approved by the Tenancy Coordinator) to prepare your Tenant’s Concept Design Documents. • You and your Architect/Designer must attend the start-up meeting with the Tenancy Coordinator. • Verify that all the information in the Tenancy Lease Drawings is correct (i.e. dimensions, areas, services etc.). • Complete the Services Questionnaire and return to the Landlord within 5 days of receipt. • Documents to be submitted for approval are clearly defi ned in Item 8.0 and must be submitted within the time frame allocated. • Your Fit-out Contractor is to be approved by Tenancy Coordinator. • Provide the Tenancy Coordinator with insurance details. • Failure to provide all requested information during the coordination process may result in delays to your fi t-out. • Obtain all necessary authority approvals and copy them to Tenancy Coordinator prior to commencing work. • Ensure that the Tenancy Coordinator’s approvals are obtained within the Landlord’s time frame. • Only Tenancy Coordinator approved stamped documents are to be used for fi t-out. • On completion of the fi t-out works, the Tenant is to ensure that the following have been completed/obtained: • Certifi cate of Classifi cation/Occupancy • All costs have been paid for the following: • Variation costs and Landlord executed works at Tenant’s cost. • Landlord’s Consultants fees and any other costs liable to the Tenant for work carried out on the tenancy etc. • All items in 7.2 – Tenant’s Financial Responsibilities. • Failure to provide all required certifi cation, information and inspection details etc. during your tenancy uploads/s1/ fitout-guide.pdf