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THE COMPLETE GUIDE TO SUCCESSFUL INTERVIEWING FOR NURSING STUDENTS AND ALUMNI M

THE COMPLETE GUIDE TO SUCCESSFUL INTERVIEWING FOR NURSING STUDENTS AND ALUMNI Mary M. Somers Johns Hopkins University School of Nursing Baltimore, Maryland Copyright 2002 by Mary M. Somers This information guide may be forwarded or photocopied in full, with copyright/contact/creation information intact, without specific permission, when used in a not-for-profit format. If any other use is desired, permission Mary M. Somers (msomers2@son.jhmi.edu) is required. 2 Table of Contents The Purpose of an Interview 3 Preparing for the Interview 3 Know your goals and what you can contribute 3 Research the hiring organization 4 Know your worth 4 Review your resume 4 Practice your responses to interview questions 5 Be cognizant of illegal interview questions 7 Prepare your own questions for the interviewer 8 Know your interviewer(s) and meeting locations 8 Remember the basics 8 Types of Interviews 9 Screening interview 9 Selection interview 10 Series interview 11 Panel interview 11 Structure of the Interview 11 Establishing rapport 11 Information exchange 12 The Close 13 1 Table of Contents (continued) After the Interview 14 Summary 14 Bibliography 15 References for Additional Reading 15 2 THE COMPLETE GUIDE TO INTERVIEWING Congratulations! You’ve written a strong resume. You’ve identified the healthcare organizations in which you would like to work. You know what specialty is of greatest interest to you. And you’ve been sending out resumes. It has all finally paid off! You have been called for an interview! In fact, giving the critical nursing shortage, you may have several interviews ahead. So, it’s time to prepare. You’ll want to accomplish two things during your interviews. First, you should evaluate if this is an organization in which you would like to work, and 2) second, you must convince the interviewer that you are fully qualified for the position you are seeking. If there is one thing to remember about interviews, it’s this — the potential employer believes from reading your resume that you have the minimum qualifications for this position. It is believed that you can do this job! That realization should boost your confidence. So now it’s time to press your interviewing suit, research the organization and do anything else that will demonstrate you are the best qualified candidate for the job you are seeking. How can you ensure that you will demonstrate your relevant skills? How can you help your potential employer realize that you are the best fit for this job? The purpose of this guide is to provide an overview of interviewing, help you prepare for the interview process, and offer tips for success. THE PURPOSE OF AN INTERVIEW According to Richard Bolles (1998), the purpose of an interview is as follows: …For the employer to figure out whether you will be part of the solution or just another part of the problem... You will see immediately what a switch this is from the way most job-hunters approach an employer! (“How much do you pay, and how much time off will I have?”) Will he or she be glad to see you with this different emphasis? In most cases, you bet they will. They want a resource person and a problem solver (p. 65). In short, the purpose of an interview is to: x convince the employer that you are the most qualified candidate for the job and that you will fit in with the rest of the staff x evaluate whether on not this position is right for you. PREPARING FOR THE INTERVIEW Besides having proper credentials in your field, preparation is the key to interviewing success. Before interviewing for any job, be sure to prepare thoroughly by following the suggestions outlined below. I. Know your personal and professional goals and what you can contribute to the organization. As you know, interviewing is one of the last steps in the career decision-making process. Therefore, to ensure your success, you should have already completed a thorough self-assessment. During the interview, employers look for people who have done their career planning, are aware of what they 3 want, and know where they are going. As such, interviewers will not guide you in career planning or assist in goal setting during your meeting with them. Instead, they expect you to know how your academic preparation, previous work experiences, and other activities meet the needs of the job for which you are interviewing. In preparing for your interview, be sure you can answer these questions: o How do my strengths, interests, and work values relate to the requirements of this position? o To what extent are my goals compatible with the objectives of this position and the mission of this organization? o Will this position provide what I’ve identified as important (opportunity for work- life balance, training, advancement potential …) (If you are having trouble answering these questions, schedule an appointment with the SON career consultant. You can do so by calling ….. or emailing ….) II. Research the hiring organization. The more you know about a potential employer, the better. Researching employers will help you make a better impression. It will also help you evaluate whether or not the organization and position are good fits for you. Before your interview, research the organization (including its mission, financial stability, recent awards and compliance record). Find out through networking, reviewing online resources, and by reading articles in trade journals, newspapers, and business periodicals. After your research is complete, you should be able to answer these questions about the hiring organization: What is the reputation of this organization? Is it financially sound? What is its reputation with regard to treatment of nurses? How does it support continuing education? Be sure to find answers to questions of your own as well. III. Know your worth. Before your interview, you should determine the average salary and bonus level for the position you’re seeking and other benefits information that can help you to negotiate effectively. To gauge this, find out the market value for your skills at similar-sized organizations in the same geographic area. For a first position, you may not have much negotiating room, however, it’s important to have as much information as possible. Visit the SON website for links to salary information IV. Review your resume. Because a resume creates an image of who you are, it’s to your advantage to have one that shows how your experience makes you a suitable employee. As you review your resume, select experiences that you believe are relevant for the position you are seeking. For example, if the position you are seeking will include training others, be sure to be able to discuss any training you’ve provided in the past. Remember, anything on your resume is fair game. Be sure to can effectively explain any statements included and relate them to the requirements of the position you are seeking. If you need help creating an effective resume, contact the SON Career Resource Center for assistance. 4 V. Practice your responses to interview questions. Prior to the interview, you should decide what you want to communicate so that the employer understands your capabilities, experience, achievements, and skills. For help in this area, contact the Career Resource Center. During your appointment, you can practice your interview skills, and obtain honest feedback about the quality of your responses. Overall, most interview questions come from an employer’s concern with three basic questions: What can you do for us? Why do you want to work with us? What are you like once we’ve gotten to know you? Specifically, you should be prepared to answer these typical interview questions: o Tell me about yourself. o Why did you select a nursing career? o Why are you interested in our organization? o What contribution will you make in our organization? o Why do you want this job? o What are your strengths? Weaknesses? o Why should I hire you? o Why do you want to leave your present job? o What are your most significant accomplishments? o What are your short-term and long-term career goals? o How does this position meet those goals? o What kind of compensation are you looking for? o How have your educational and work experience prepared you for this position? o What challenges are you looking for in a position? o How would you describe yourself? o How would a supervisor describe you? o Describe what you feel to be an ideal working environment. o In your current or last position, what features did you like most? Least? o What is the most important thing you’re looking for in an employer? o Describe what you believe to be an ideal supervisor. o What work experience has been the most valuable to you and why? o What has been your greatest challenge? o What frustrates you the most? o What else should I know about you? Here are some suggestions for answering several of the most common interview questions: Question The point you should make Response strategy Tell me about yourself. You are a good employee, as you have proved in the uploads/Geographie/ interview-guide 4 .pdf