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ARIS 6 Collaborative Suite Version 6.2 Administration Guide June 2004 All right

ARIS 6 Collaborative Suite Version 6.2 Administration Guide June 2004 All rights reserved. This document may not be reproduced in whole or in part without prior consent from IDS Scheer AG. Subject to changes. The use of registered names and trademarks in this publication does not imply that such names are free for general use. Copyright (C) 1997 -2004 by IDS Scheer AG, Saarbrücken Contents ARIS Administration I Contents 1 Manual Conventions................................................................................ 1 1.1 Entry Methods and Formatting .............................................................. 1 1.2 Icons Used ......................................................................................... 1 2 How to Set Up an ARIS Web Designer Client for Use in a Browser .......... 2 2.1 Procedure........................................................................................... 2 2.2 Installed ARIS Web Designer Files.......................................................... 3 2.3 Automatic Installation with aris_database.html and JRE ............................ 5 2.4 SSL - Encryption of Data Transmission Using Secure Socket Layer ............. 6 2.4.1 Settings for ARIS Business Server When Using SSL ........................... 6 2.4.2 Particularities Concerning SSL Encryption and JRE 1.4.x..................... 7 2.5 Language Update and Character Sets ..................................................... 9 2.6 Execution as Applet or Application ......................................................... 9 2.7 Provide Additional Memory...................................................................10 2.8 Installation by Software Distribution......................................................11 2.8.1 Possible Settings for user.cfg ........................................................11 2.8.2 Pre-Configured user.cfg................................................................11 2.8.3 How to Configure user.cfg ............................................................12 2.9 ARIS Web Report Server .....................................................................12 2.9.1 Hardware Requirements for ARIS Web Report Server .......................12 2.9.2 Report Formats and Report Files....................................................12 2.9.3 Creating Web Reports - Special Features ........................................13 2.9.3.1 Dialog Variables ...................................................................13 2.9.3.2 Windows API Functions .........................................................14 2.9.3.3 Nested Dialogs.....................................................................15 3 ARIS Process Cost Analyzer .................................................................. 16 3.1 Client Installation ...............................................................................16 3.2 Default Server ...................................................................................18 3.3 ARIS 6.2 Server User-Defined (Advanced Installation) .............................18 3.4 License Keys......................................................................................19 3.5 Management of PCA Databases ............................................................19 3.6 PCA Reports ......................................................................................19 4 ARIS Agent ........................................................................................... 20 4.1 What Is the Purpose of ARIS Agents? ....................................................20 4.2 What Tasks Does an ARIS Agent Handle?...............................................20 4.3 How to Close ARIS Agents ...................................................................20 4.4 Activation of the ARIS Notify Service.....................................................21 Contents II Administration ARIS 5 Configuration Options............................................................................23 5.1 How to Configure arisserver.cfg............................................................ 23 5.1.1 HTML Generator - Current Database Lists ....................................... 25 5.1.2 Restriction of the Number of index_backup Files.............................. 26 5.2 When Must You Configure arislauncher.cfg? ........................................... 26 5.3 Central User Login Using LDAP ............................................................. 28 5.3.1 Requirements for LDAP Authentication ........................................... 28 5.3.2 Advantages of LDAP Authentication ............................................... 28 5.3.3 Security..................................................................................... 29 5.3.3.1 Access to Databases............................................................. 29 5.3.3.2 SSL Protocol........................................................................ 29 5.3.3.3 Backup Server ..................................................................... 30 5.3.4 How to Set Up ARIS for LDAP Server Operation ............................... 30 5.3.5 Authentication Process................................................................. 32 6 Database Systems .................................................................................33 6.1 Oracle Database Server ...................................................................... 33 6.1.1 Required Tablespaces and Tables .................................................. 34 6.1.2 Recommended Tablespace Configuration ........................................ 35 6.1.3 Oracle System Parameters ........................................................... 35 6.1.4 Oracle Database Settings ............................................................. 36 6.1.5 Oracle Instance Parameters.......................................................... 37 6.1.6 Oracle Optimizer ......................................................................... 38 6.1.7 Refresh Oracle Statistics .............................................................. 38 6.1.8 Oracle Schemes for ARIS ............................................................. 39 6.1.9 How to Create an ARIS 6 Database User in Oracle ........................... 40 6.1.10 Oracle - Recommended Reading.................................................... 40 6.2 Microsoft SQL Server Enterprise Edition 2000......................................... 41 6.2.1 Required Programs, Drivers and Scripts.......................................... 41 6.2.2 Notes on Installing the SQL Server ................................................ 42 6.2.3 Setting up the SQL Server............................................................ 42 6.2.4 Use of ARIS *.SQL Scripts ............................................................ 44 6.2.4.1 Adapting the init.sql Script .................................................... 44 6.2.4.2 ARIS Scheme Strategy.......................................................... 44 6.2.4.2.1 Automatic Configuration (Recommended) ............................ 44 6.2.4.2.2 Manual Configuration ........................................................ 46 6.2.5 ARIS Installation with SQL Server.................................................. 48 6.2.6 JDBC driver................................................................................ 48 6.3 IBM DB2 ........................................................................................... 48 6.3.1 Required Programs, Drivers and Scripts.......................................... 49 6.3.2 Particularities of IBM DB2 Administration........................................ 49 Contents ARIS Administration III 6.3.3 Setting up the DB2 Server ............................................................50 6.3.3.1 Creating a DB2 Database.......................................................50 6.3.3.2 Adapting Parameters of the DB2 Database...............................50 6.3.3.3 Creating Operating System User ARIS62 .................................52 6.3.3.4 Adapting and Executing Installation Scripts..............................52 6.3.4 Adapting Connection Data to ARIS Business Server ..........................53 6.3.5 ARIS Database Management .........................................................53 6.3.5.1 Auto-Management................................................................53 6.3.5.2 Manual Management.............................................................54 6.3.5.2.1 Notes on Manual Management ............................................54 6.3.5.2.2 Procedure for Manual Management......................................54 6.3.5.2.3 ARIS Scheme Versions ......................................................56 7 Additional Information.......................................................................... 57 7.1 Maintenance Work with an ARIS Client ..................................................57 7.2 Automated Installation ........................................................................57 7.3 ARIS API: Continued Use of Programs from Earlier ARIS Versions..............58 7.4 ARIS Site Administrator.......................................................................59 7.5 ARIS Converter ..................................................................................59 7.6 Backing Up User and Configuration Databases ........................................60 7.7 Backing Up Current Configuration Files ..................................................61 7.8 Reset Database Administrator Password ................................................61 7.9 Server Log Directory...........................................................................61 7.10 ARIS under Metaframe ........................................................................61 8 Transferring Data from Earlier Versions of ARIS................................... 63 8.1 User Databases..................................................................................64 8.1.1 How to Transfer User Databases....................................................64 8.2 Configuration Databases......................................................................67 8.2.1 How to Transfer Item Groups from Configuration Databases..............67 8.2.2 How to Transfer Individual Items of Configuration Databases.............67 8.2.3 How to Transfer Exported Filters, Templates and Chart Definitions .....69 8.3 How to Transfer User-Generated or Modified Scripts from Earlier ARIS Versions............................................................................................69 8.4 How to Transfer User-Generated Semantic Checks from Earlier ARIS Versions............................................................................................70 8.5 ASCII and Excel Exports......................................................................71 9 ARIS Admintool..................................................................................... 72 9.1 How to Launch ARIS Admintool ............................................................72 9.2 Valuable Information ..........................................................................73 9.3 Commands of ARIS Admintool..............................................................74 Contents IV Administration ARIS 9.3.1 Backup ...................................................................................... 74 9.3.1.1 Example ............................................................................. 75 9.3.1.2 Data Backup Using a Batch Program (Batch File) ...................... 75 9.3.2 Backupconfig.............................................................................. 76 9.3.3 Copy ......................................................................................... 76 9.3.4 Dbmspassword ........................................................................... 77 9.3.5 Delete ....................................................................................... 78 9.3.6 Exit........................................................................................... 78 9.3.7 Help.......................................................................................... 78 9.3.8 Interactive ................................................................................. 79 9.3.9 Kill............................................................................................ 79 9.3.10 List ........................................................................................... 80 9.3.11 Maintain .................................................................................... 80 9.3.12 Password ................................................................................... 80 9.3.13 Rename..................................................................................... 81 9.3.14 Reorg ........................................................................................ 81 9.3.15 Restore...................................................................................... 82 9.3.16 Restoreconfig ............................................................................. 83 9.3.17 Schemecontext........................................................................... 83 9.3.18 Server ....................................................................................... 84 9.3.19 Sessions .................................................................................... 84 9.3.20 Statistic ..................................................................................... 85 9.3.21 Status ....................................................................................... 85 9.3.22 Version...................................................................................... 86 10 Hardware and Software Requirements ..................................................87 10.1 Known Restrictions............................................................................. 87 10.2 General Requirements and Releases ..................................................... 88 10.2.1 TCP/IP Structure......................................................................... 88 10.2.2 IIS 6.0 on Windows 2003 Server ................................................... 88 10.2.3 Multimonitor Operation ................................................................ 88 10.3 Database Server ................................................................................ 89 10.3.1 Standard Database System .......................................................... 89 10.3.2 Oracle Database ......................................................................... 89 10.3.3 Microsoft SQL Server Enterprise Edition 2000.................................. 89 10.3.4 IBM DB2 UDB 8.1.2 Fixpack 3....................................................... 90 10.3.4.1 Hardware Requirements........................................................ 90 10.3.4.2 Software Requirements......................................................... 90 10.4 ARIS Default Server (ARIS Business Server) .......................................... 91 10.4.1 Hardware Requirements............................................................... 91 10.4.2 Software Requirements................................................................ 92 Contents ARIS Administration V 10.5 Client Installations..............................................................................94 10.5.1 Hardware Requirements ...............................................................94 10.5.2 Software Requirements ................................................................94 10.6 Client Installations (Single-User Installation) ..........................................95 10.6.1 Hardware Requirements ...............................................................95 10.6.2 Software Requirements ................................................................95 10.7 Special Requirements..........................................................................96 10.7.1 Hardware Requirements ............................................................. 100 10.7.2 Software Requirements .............................................................. 100 10.8 ARIS Web Designer Components ........................................................ 101 10.8.1 Hardware Requirements ............................................................. 102 10.8.2 Software Requirements .............................................................. 102 10.9 ARIS Web Report Server ................................................................... 103 10.10 ARIS Converter ................................................................................ 103 11 ARIS Business Server and Database Platforms ................................... 104 12 Glossary.............................................................................................. 105 13 Appendix............................................................................................. 108 13.1 IDS Scheer Customer Inter@ction Center ............................................ 108 13.2 System Languages and Locale IDs ...................................................... 109 13.3 Port Numbers .................................................................................. 113 13.4 Copyright ........................................................................................ 114 14 Index .................................................................................................. 115 Manual Conventions ARIS Administration 1 1 Manual Conventions 1.1 Entry Methods and Formatting In the Administration Guide, menu items, file names, etc. are formatted and identified as follows. Entry Method/Formatting Example Menu items, shortcut keys, dialog boxes, file names, keyboard entries etc. are shown in bold. Click on OK. Enter the path in the sample.txt file. Sequences of menus and menu items are appended after each other, separated by forward slashes. Click on Help/Help Topics. Entries with user-defined content are highlighted in bold and enclosed in angle brackets. Enter the path <directory>\server. 1.2 Icons Used Special sections of text are identified by the following icons. Icon Meaning An exclamation mark indicates important information which, if disregarded, may cause loss of data or result in a security risk. A light bulb points out useful tips. A pushpin points out references to explanations in user guides or in the online help. How to Set Up an ARIS Web Designer Client for Use in a Browser 2 Administration ARIS 2 How to Set Up an ARIS Web Designer Client for Use in a Browser This section contains information on the setup, setting options and execution modes (see chapter 2.4) that are important for using ARIS Web Designer in a browser environment. 2.1 Procedure 1. Ensure that the system requirements are satisfied (see chapter 10.8). 2. Install the ARIS Web Designer components (see . Installation Guide). 3. Install a JRE released for ARIS, e.g. JRE 1.4.2_04 (see chapter 2.3). Install JRE in a path whose directory name must not include any spaces or special characters. Otherwise, JRE cannot be executed. 4. With your browser, navigate to the installation directory for the ARIS Web Designer components. There, you will find the example file index_lan.html. If the ARIS Web Designer components have been set up, you will find a link to the HTML test page at the end of the Multilingual Index page. Any user can click on this link to verify that the computer configuration for ARIS Web Designer is correct. If you navigate back to the ARIS Web Designer components installation directory with your browser, you will be offered the database list of the linked ARIS Site. 5. Pass the link for this path to those users who want to work with ARIS Web Designer, e.g. the link to the index_lan.html file. 6. When uploads/Litterature/ aris-administration-guide.pdf