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Installation Guide Employee Desktop Live Viewer 2 Website: http://www.nucleuste

Installation Guide Employee Desktop Live Viewer 2 Website: http://www.nucleustechnologies.com | Support Center: http://www.nucleustechnologies.com/supportdesk/ Copyright © 2013 Lepide Software Private Limited. All rights reserved. Lepide Software Private Limited, Kernel, accompanied user manual and documentation are copyright of Lepide Software Private Limited, with all rights reserved under the copyright laws. This user manual cannot be reproduced in any form without the prior written permission of Lepide Software Private Limited. No Patent Liability is assumed, however, with respect to the use of the information contained herein. © Lepide Software Private Limited. All rights reserved. Lepide Software Private Limited B-57, Sector 57, Noida, Uttar Pradesh – 201301 India http://www.nucleustechnologies.com For Sales and Technical Support Tel: +91-9818725861 Fax: +0120-4282353 Toll Free Number: 1-866-348-7872 (for USA and Canada) Online Purchase: http://www.nucleustechnologies.com/Buy-Data-Recovery-Software.html Sales email: sales@nucleustechnologies.com Support email: support@nucleustechnologies.com Support Desk http://www.nucleustechnologies.com/supportdesk/ Employee Desktop Live Viewer 3 Website: http://www.nucleustechnologies.com | Support Center: http://www.nucleustechnologies.com/supportdesk/ Installation Guide Introduction Congratulations, you have just downloaded Employee Desktop Live Viewer, the best tool to monitor activities of many computers from one central location. Employee Desktop Live Viewer software is very easy to use and is a complete solution to track activities of computers remotely. It becomes the perfect solution for System Administrators, Managers, Companies of large-medium-and small scale to track activities which could be harmful to any organization. This powerful tool helps you to track any computer on Network and provides complete information of the activities performed by users. It provides two setup files, first the Viewer setup and second, the Agent setup. Viewer setup is installed on the Server computer which will monitor the computer activities and the Agent setup will be installed on the remote target computer(s) for which monitoring has to be performed. The Agent can be installed remotely (with administrative rights only) and manually to the computer systems. Employee Desktop Live Viewer also provides options to create Online and Offline recordings where the activities can be recorded and saved to AVI files for future references. To promote stealth or the invisible monitoring of target computer(s), we facilitate you with the options whether or not to inform the users about the monitoring of their activities. With Employee Desktop Live Viewer, you can be assured to have the most advanced, quick and accurate, and reliable monitoring of user activities. Employee Desktop Live Viewer 4 Website: http://www.nucleustechnologies.com | Support Center: http://www.nucleustechnologies.com/supportdesk/ Installation Guide Interactive Messages To notify important information and instructions which provides additional help information, we have used interactive messages illustrated through a set of symbols which will guide you to the key information and settings: Symbol Name Description Help Provides help information related to the action and recommends options which can be performed to avoid any unpleasant situation. Information Provides information about the results of a command. It offers no choice to the users. Note Provides important points which need to be considered for the proper execution of any action. Warning Informs the user about a situation that may require a decision. Employee Desktop Live Viewer 5 Website: http://www.nucleustechnologies.com | Support Center: http://www.nucleustechnologies.com/supportdesk/ Installation Guide Minimum System Requirements Employee Desktop Live Viewer software requires minimum system requirements to run which are as follows: Operating System: Windows7, Windows8, Windows Vista, Windows XP 64-bit/XP 32-bit, Windows NT/2000, Windows 98/ME. RAM: 128 (256 recommended) Disk Space: 100MB free disk space Disk Space to Save the Recordings: Both the Server and Client computer(s) should have 500MB of free disk space to save the Online and Offline Recordings. Employee Desktop Live Viewer will face difficulties in performing and saving the Online and Offline recordings which are scheduled by the administrator, if the Server and Client computer(s) do not meet the minimum disk space requirements. It is recommended that administrators should use a spare hard disk of 50 GB to 60 GB to save the recordings performed with Employee Desktop Live Viewer. Software utilizes more disk space to save the captured images. Network Speed: Network Cable and Network Speed should be in very good condition. Employee Desktop Live Viewer gathers entire information through Network. For this it needs good configuration and working of the Network. If the Network requirements for the software prove insufficient then the administrator can face the instances of disconnected mode, and freeze screen. Employee Desktop Live Viewer 6 Website: http://www.nucleustechnologies.com | Support Center: http://www.nucleustechnologies.com/supportdesk/ Installation Guide Section 1: Installation of Viewer Employee Desktop Live Viewer 7 Website: http://www.nucleustechnologies.com | Support Center: http://www.nucleustechnologies.com/supportdesk/ Installation Guide Install Viewer of Employee Desktop Live Viewer This section covers the step to install Viewer on the Server computer. It is as simple to install, as you install any other software setup on your computer. Here you need to install the Employee Desktop Live Viewer Software Setup on the Server computer which will be used to monitor target computer(s). When you download Employee Desktop Live Viewer software setup file from our website, it consists of two executable files: EmployeeDesktopLiveVieweAgentSetup.exe and EmployeeDesktopLiveViewerSetup.exe. The EmployeeDesktopLiveViewerSetup.exe is installed on Server computer and EmployeeDesktopLiveVieweAgentSetup.exe is installed on remote target computer(s). Install the Viewer of Employee Desktop Live Viewer 1. Double click the EmployeeDesktopLiveViewerSetup.exe icon. 2. Setup – Employee Desktop Live Viewer window will appear. Click the Next button to continue with the installation. Employee Desktop Live Viewer 8 Website: http://www.nucleustechnologies.com | Support Center: http://www.nucleustechnologies.com/supportdesk/ Installation Guide 3. Accept the License Agreement by selecting I accept the agreement and click Next button to continue. 4. Select the Shortcut icons: Create a desktop icon or Create a Quick Launch icon and click Next button to continue. Employee Desktop Live Viewer 9 Website: http://www.nucleustechnologies.com | Support Center: http://www.nucleustechnologies.com/supportdesk/ Installation Guide 5. Click the Install button to start the process of installing the Viewer. After successfully installing the setup, the Setup wizard will display the following screen: Employee Desktop Live Viewer 10 Website: http://www.nucleustechnologies.com | Support Center: http://www.nucleustechnologies.com/supportdesk/ Installation Guide 6. Select Launch Employee Desktop Live Viewer to launch the Viewer. If you want to launch the Viewer later then do not select this option. 7. Click Finish to complete the installation process. The main window of Employee Desktop Live Viewer will get launched. You need to start with Registration of Computer(s) from Network to start the process of monitoring. Employee Desktop Live Viewer 11 Website: http://www.nucleustechnologies.com | Support Center: http://www.nucleustechnologies.com/supportdesk/ Installation Guide Section 2: Installation of Agent Employee Desktop Live Viewer 12 Website: http://www.nucleustechnologies.com | Support Center: http://www.nucleustechnologies.com/supportdesk/ Installation Guide Introduction The agent of Employee Desktop Live Viewer software is the medium between Server computer and Target computer(s) that are selected for the monitoring of their activities. The agent transfers required information to the Viewer which then displays those activities on its screen. Employee Desktop Live Viewer provides two ways to install the Agent on target computer(s): Remote Installation and Manual Installation. Steps to install Agent with both options are discussed below. Employee Desktop Live Viewer 13 Website: http://www.nucleustechnologies.com | Support Center: http://www.nucleustechnologies.com/supportdesk/ Installation Guide Install Agent Remotely This section covers the steps to install agent from Viewer on the remote target computer(s). Before starting to install the agent of Employee Desktop Live Viewer remotely to the target computers, the administrator must ensure that the Windows firewall and installed anti-virus are turned Off. (View the section to configure the antivirus settings) 1. Launch Viewer of Employee Desktop Live Viewer on Server computer. 2. Register computers for monitoring. (it is mandatory) 3. On the Options menu, click Install Agent or click the Install Agent button from the Getting Started Section of main window. The Install agent on registered computer(s) dialog box will appear: 4. The dialog box displays the list of Computer(s) from Network where Agent is not installed with their IP address and Domain name. Select the Computer Name where you want to install the Agent and click Install button. The Server computer should have administrative privileges to access the remote computer(s). Complete administrative rights are required to install the Agent remotely to target computer(s) on Network. Employee Desktop Live Viewer 14 Website: http://www.nucleustechnologies.com | Support Center: http://www.nucleustechnologies.com/supportdesk/ Installation Guide The information box will appear: 5. Click Yes to continue with the agent installation and No to cancel. When you click Yes, software displays the Login window: Type the User name and password of target computer that has been selected for remote agent installation and click the OK button. If the login details are correct then the software will display the success message for agent installation. If software faces difficulties in installing the agent setup, then the following message will be displayed: Employee Desktop Live Viewer 15 Website: http://www.nucleustechnologies.com | Support Center: http://www.nucleustechnologies.com/supportdesk/ Installation Guide This message requires check of the following: Login details of the target computer. Network connectivity Working of the target computer (Closed, Restarting) The agent will successfully get installed to the remote target computer with the remote method of agent installation. Employee Desktop Live Viewer 16 Website: http://www.nucleustechnologies.com | Support Center: http://www.nucleustechnologies.com/supportdesk/ Installation Guide Install Agent Manually Agent of Employee Desktop Live Viewer software can be installed to the target computers by copying the agent setup file to the system drive uploads/Science et Technologie/ installatio-guide-edlv.pdf