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C C CY YB B BE E ER R RO O OA A AM M M R R RE E EP P PO O OR R RT T TS S S G G

C C CY YB B BE E ER R RO O OA A AM M M R R RE E EP P PO O OR R RT T TS S S G G GU U UI I ID D DE E E Y V V VE E ER R RS S SI I IO O ON N N: : : 7 7 7 Elitecore Technologies Ltd. 1 IMPORTANT NOTICE Elitecore has supplied this Information believing it to be accurate and reliable at the time of printing, but is presented without warranty of any kind, expressed or implied. Users must take full responsibility for their application of any products. Elitecore assumes no responsibility for any errors that may appear in this document. Elitecore reserves the right, without notice to make changes in product design or specifications. Information is subject to change without notice. SOFTWARE LICENSE The software described in this document is furnished under the terms of Elitecore’s software license agreement. Please read these terms and conditions carefully before using the software. By using this software, you agree to be bound by the terms and conditions of this license. If you do not agree with the terms of this license, promptly return the unused software and manual (with proof of payment) to the place of purchase for a full refund. LIMITED WARRANTY Software: Elitecore warrants for a period of ninety (90) days from the date of shipment from Elitecore: (1) the media on which the Software is furnished will be free of defects in materials and workmanship under normal use; and (2) the Software substantially conforms to its published specifications except for the foregoing, the software is provided AS IS. This limited warranty extends only to the customer as the original licenses. Customers exclusive remedy and the entire liability of Elitecore and its suppliers under this warranty will be, at Elitecore or its service center’s option, repair, replacement, or refund of the software if reported (or, upon, request, returned) to the party supplying the software to the customer. In no event does Elitecore warrant that the Software is error free, or that the customer will be able to operate the software without problems or interruptions. DISCLAIMER OF WARRANTY Except as specified in this warranty, all expressed or implied conditions, representations, and warranties including, without limitation, any implied warranty or merchantability, fitness for a particular purpose, non-infringement or arising from a course of dealing, usage, or trade practice, and hereby excluded to the extent allowed by applicable law. In no event will Elitecore or its supplier be liable for any lost revenue, profit, or data, or for special, indirect, consequential, incidental, or punitive damages however caused and regardless of the theory of liability arising out of the use of or inability to use the product even if Elitecore or its suppliers have been advised of the possibility of such damages. In the event shall Elitecore’s or its suppliers liability to the customer, whether in contract, tort (including negligence) or otherwise, exceed the price paid by the customer. The foregoing limitations shall apply even if the above stated warranty fails of its essential purpose. In no event shall Elitecore or its supplier be liable for any indirect, special, consequential, or incidental damages, including, without limitation, lost profits or loss or damage to data arising out of the use or inability to use this manual, even if Elitecore or its suppliers have been advised of the possibility of such damages. RESTRICTED RIGHTS Copyright 2000 Elitecore Technologies Ltd. All rights reserved. Cyberoam, Cyberoam logo are trademark of Elitecore Technologies Ltd. Information supplies by Elitecore Technologies Ltd. Is believed to be accurate and reliable at the time of printing, but Elitecore Technologies assumes no responsibility for any errors that may appear in this documents. Elitecore Technologies reserves the right, without notice, to make changes in product design or specifications. Information is subject to change without notice Corporate Headquarters Elitecore Technologies Ltd. 904 Silicon Tower, Off. C.G. Road, Ahmedabad – 380015, INDIA www.cyberoam.com Elitecore Technologies Ltd. 2 Elitecore Technologies Ltd. Corporate Office 904 Silicon Tower, B/h Pariseema Building, Off. C.G. Road, Ahmedabad-380 006. INDIA Telphone: +91-79-26405600 Fax: +91-79-26462200 U.S.A Office 600 Meadowland Parkway, Suite 270, Secaucus, New Jersey 07094 U.S.A. Telphone: 201-422-9200 Fax: 201-422-9715 Banglore Office SB-7 Manipal Centre, Dickenson Road, Banglore-560 042. INDIA Telphone: +91-80-51320588 Delhi Office 606 Mahatta Tower, ‘B’ Block Community Centre, Janakpuri, New Delhi-110058. INDIA Telphone: +91-11-25529638/40, +91-11-51589761/62 Fax: +91-11-51589760 Mumbai Office Office 4, B/65, Stanford Plaza, Off. New Link Road, Andheri (W) Mumbai-400 058. INDIA Telphone: +91-22-56951280/380 Fax: +91-22-56923363 Elitecore Technologies Ltd. 3 Cyberoam Reports Contents Preface............................................................................................................................................ 7 Guide Sets ..............................................................................................................................................................7 Technical Support...................................................................................................................................................8 Typographic Conventions ......................................................................................................................................9 Introduction to Cyberoam ....................................................................................................................10 Cyberoam Reports........................................................................................................................ 11 Accessing Reports ................................................................................................................................................12 Navigation controls ..............................................................................................................................................14 Select Report type.............................................................................................................................................14 Select Date........................................................................................................................................................15 Select Report Format ........................................................................................................................................16 Working with Report Icons...............................................................................................................................17 Sorting Columns in report.................................................................................................................................17 Interpreting reports...................................................................................................................... 18 Trends.....................................................................................................................................................18 Web Trends ..........................................................................................................................................................18 Hourly Trends...................................................................................................................................................18 Daily Hits – Organization wise .....................................................................................................................19 Daily – Top 3 Users ......................................................................................................................................20 Daily – Top 3 Sites accessed.........................................................................................................................20 Weekly Trends..................................................................................................................................................22 Organization wise - Total Hits for past 7 days ..............................................................................................23 User wise - Total hits for past 7 days ............................................................................................................24 Site wise - Total hits for past 7 days..............................................................................................................25 Monthly Trends.................................................................................................................................................26 Monthly Trend of Organization (Organization wise Monthly Trend)...........................................................26 Monthly Trend of User (top 3) (User wise Monthly Trend)..........................................................................27 Monthly Trend for Sites (top 3) (Site wise Monthly Trend) .........................................................................27 Customized Web Trends ......................................................................................................................................28 Hourly Trends...................................................................................................................................................28 Weekly Trends..................................................................................................................................................29 Monthly Trend..................................................................................................................................................30 Category Trends ...................................................................................................................................................32 Organization wise Category Trend ...................................................................................................................33 Daily Category wise Hits – Organization wise .............................................................................................33 Category wise Trend.........................................................................................................................................34 Hourly Trends ...............................................................................................................................................34 Daily Category wise Hits ..............................................................................................................................34 Weekly Trends ..............................................................................................................................................35 Category wise - Total Hits for past 7 days ....................................................................................................36 Monthly Trends.............................................................................................................................................36 Category wise Monthly Trend.......................................................................................................................37 Customized Category Trends ...............................................................................................................................38 Hourly Trends...................................................................................................................................................38 Weekly Trends..................................................................................................................................................40 Monthly Trend...............................................................................................................................................41 Traffic Discovery ...................................................................................................................................42 Organization wise.................................................................................................................................................42 Elitecore Technologies Ltd. 4 Cyberoam Reports Application wise Data transfer details ..............................................................................................................43 LAN IP Address wise Data transfer details ......................................................................................................44 WAN IP Address wise Data transfer details.....................................................................................................45 Source Port wise Data transfer details ..............................................................................................................46 Destination Port wise Data transfer details.......................................................................................................46 Protocol wise Data transfer details....................................................................................................................47 User wise..............................................................................................................................................................48 User wise Data transfer details..........................................................................................................................48 Application wise Data transfer by User ............................................................................................................49 User wise Data transfer details..........................................................................................................................50 LAN IP Address wise Data transfer by User ....................................................................................................51 User wise Data transfer details..........................................................................................................................52 WAN IP Address wise Data transfer by User...................................................................................................53 Cache.......................................................................................................................................................54 System usage........................................................................................................................................................54 CPU utilization .................................................................................................................................................54 Page faults.........................................................................................................................................................54 Cache Disk space utilization.............................................................................................................................55 Summary report ................................................................................................................................................55 Cache statistics .....................................................................................................................................................56 Percentage Bandwidth Gain..............................................................................................................................56 Cache Efficiency...............................................................................................................................................57 Median Service Time........................................................................................................................................57 Summary report ................................................................................................................................................57 Web Surfing reports..............................................................................................................................58 Group wise Exclusive report.............................................................................................................................60 Group wise Customized Report........................................................................................................................61 User wise..............................................................................................................................................................62 Site visit report..................................................................................................................................................62 Site wise Request..............................................................................................................................................63 Request wise Summary report ..........................................................................................................................64 HTTP Data transfer...........................................................................................................................................65 Site wise Data transfer ......................................................................................................................................66 Data transfer Summary .....................................................................................................................................67 HTTP hits by Contents......................................................................................................................................68 Content-type wise – Requests...........................................................................................................................69 Content type wise – Requests Summary...........................................................................................................70 HTTP Hits by Categories..................................................................................................................................71 Category wise Requests....................................................................................................................................72 Sidewise Requests for Category & User...........................................................................................................73 User wise Requests for Site ..............................................................................................................................74 HTTP Data transfer by Categories....................................................................................................................75 Category wise Data transfer..............................................................................................................................76 Site wise Data transfer by User & Category .....................................................................................................77 User wise Data transfer for Site........................................................................................................................78 Web Surfing – Blocked Attempts report ..............................................................................................................79 Top 10 Blocked Sites (Visit wise) ....................................................................................................................79 User wise Attempts for Site ..............................................................................................................................80 Site wise Attempts by User...............................................................................................................................81 Attempts details by User for Site......................................................................................................................82 Top 10 Blocked Categories (Hit wise)..............................................................................................................83 User wise Attempts for Category......................................................................................................................84 Category wise Attempts by User ......................................................................................................................85 Site wise attempts by user for category.............................................................................................................86 Top 10 Blocked Users (Hit wise)......................................................................................................................87 Elitecore Technologies Ltd. 5 Cyberoam Reports Customized Web Surfing report...........................................................................................................................88 Search ...............................................................................................................................................................88 Internet Usage........................................................................................................................................90 Group wise Exclusive report.............................................................................................................................92 User wise..............................................................................................................................................................93 User wise - Date wise Data transfer report....................................................................................................94 User wise Session wise Internet Usage report...............................................................................................95 User wise Surfing report...................................................................................................................................96 User wise – Date wise Surfing time ..............................................................................................................97 Customized Internet Usage reports.......................................................................................................................98 Search ...............................................................................................................................................................98 Printer Usage........................................................................................................................................100 User wise Printer Usage..................................................................................................................................100 User wise - Date wise usage report .............................................................................................................101 Printer Usage Summary report....................................................................................................................102 Mail .......................................................................................................................................................103 Audit Log..............................................................................................................................................104 Customized Audit log report ..............................................................................................................................105 Search .............................................................................................................................................................105 Manage Reports Notification..............................................................................................................106 Elitecore Technologies Ltd. 6 Cyberoam Reports Preface Welcome to the Reports guide of Cyberoam – a complete Internet Management Solution software. The Cyberoam Reports guide is designed to help you get familiar with using and understanding the reports. This guide is intended for reference purpose. Note The Corporate and individual names, data and images in this guide are for demonstration purposes only and do not reflect the real data If you are new to the software, use this guide along with the ‘Cyberoam User Guide’ Guide Sets Guide Describes Installation & Registration Guide Installation & registration of Cyberoam User Guide Part I –Getting Started How to start using Cyberoam Part II – Management Management and Customization of Cyberoam Reports Guide Detailed reports/statistics Console Guide Console Management Client Guide Installation & configuration of Cyberoam Clients Analytical tool Guide Using the Analytical tool for diagnosing and troubleshooting common problems These documents are available at the site: www.cyberoam.com/cyberoam/product.htm Elitecore Technologies Ltd. 7 Cyberoam Reports Technical Support You may direct all questions, comments, or requests concerning the software you purchased, your registration status, or similar issues uploads/Science et Technologie/ reports-guide.pdf