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Claims guide handbook CLAIMS GUIDE HANDBOOK MOTOR CMOTOR ACCIDENT ? What should you do if you meet with a motor accident VEHICLE THEFT ? Preventing Car Theft ? What to do if your car is stolen DOCUMENTS REQUIRED FOR MOTOR CLAIMS ? Own Damage ? Own Damage

CLAIMS GUIDE HANDBOOK MOTOR CMOTOR ACCIDENT ? What should you do if you meet with a motor accident VEHICLE THEFT ? Preventing Car Theft ? What to do if your car is stolen DOCUMENTS REQUIRED FOR MOTOR CLAIMS ? Own Damage ? Own Damage ?? Knock for Knock Claims ? Own Damage ?? Beyond Economical Repair ? Theft Claims ? Theft of Accessories Radio Cassette Claims ? Windscreen Claims ? Third Party Property Damage Claims ? Third Party Bodily Injury Claims FAQs CMotor Accident Being involved in a motor accident is certainly an unpleasant experience for anybody The consequences range from being mild minor car defects minor injury to severe loss of car use temporary permanent disability loss of lives It is therefore wise to drive carefully and safely to avoid being involved in accidents CMotor Accident WHAT SHOULD YOU DO IF YOU MEET WITH A MOTOR ACCIDENT Stay calm be polite and courteous DO NOT admit liability or o ?er any settlement or payment Note down as much of the following items - ? the personal particulars of the driver involved in the road accident ? the name of the insurer of the other vehicle s ? the make model and registration numbers of the other vehicle s involved in the road accident ? the registration number of tow trucks if any Try to draw a simple diagram of the scene of accident This will help you when making a police report later on as you will be required to do so Snap photos and note down the extent of the damages to the vehicles property involved Immediately call Takaful Malaysia s roadside assistance service - - - - They will assist in arranging for a panel tow truck and will tow your vehicle to the nearest panel workshop Make a Police Report of the incident within hours You are required by law to lodge a police report as soon as practicable Cooperate with the investigators and appointed loss adjuster to undertake an independent assessment of the repairs recommended by the panel workshop CVehicle Theft PREVENTING CAR THEFT Never leave your car keys on a convenient hook in the lounge of your home porch as this is an invitation for a car thief Never even leave your car keys on top of your car or on the seat of your motorcycle unattended Never leave your car engine running even if you are gone for a minute If you have to leave your car unattended for a short period wind up the windows and sunroof if there ? s one lock all doors and remove the key from the ignition Never hide a second set of keys in your car Extra keys can easily be found by an experienced thief Consider installing an immobilizer for your ignition key Do not leave important documents such as bank statements credit card bills statements or other personal information in your vehicle Thieves can use this information to steal your identity and access your