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Guide 2023 05 30T091620 509

Free Towing and Roadside Assistance Privilege Terms and Conditions E ?ective February a Petron Value Card PVC PMILES Card holder must have at least liters worth of fuel purchases at Petron from preceding month using the PVC PMILES Card to be able to avail of the free -hour Towing and Roadside Assistance privilege nationwide from our partner Ibero Asistencia Example Date of incident is February cardholder must have at least liters fuel purchase from January - A Availment of Services Cardholder calls Ibero Asistencia Hotline Number for -Hour Roadside Assistance and Free Towing Dedicated Hotline for Petron is - Ibero Asistencia conducts identi ?cation Name of Cardholder Vehicle Description etc To check if cardholder is quali ?ed points should be veri ?ed by Ibero Asistencia through Petron ? s Hotline Mondays to Fridays AM- PM Saturdays Sundays and Holidays AM- PM Beyond Petron Hot line ? s working hours cardholder may still be rendered service by Ibero Asistencia subject to applicable fee and will be reimbursed by Ibero Asistencia after con ?rmation by Petron that minimum purchase requirement was met and submission of original supporting documents i e Technical Claim Form O ?cial Receipt copy of valid ID to Ibero Asistencia Once validated Ibero Asistencia asks for the problem exact location and renders the assistance Ibero Asistencia logs all the pertinent information Cardholder ? s Name and Number Vehicle Information Problem Details Date and Time etc B Limits and Restrictions The vehicle does not exceed kilograms in weight The vehicle is not more than ?fteen years old The vehicle is not used for public transport of persons or merchandise for hire with or without a driver Applies to four-wheel vehicles only Motorcycles are excluded from the Privilege The maximum coverage for towing per event shall be THREE THOUSAND PESOS PHP There is a maximum of three events per year per cardholder Transfer from one repair shop to another is not covered T C Ver Feb C Minor on-site repair to cover services such as changing of tires battery boosting jumpstarting emergency fuel delivery and lockout locksmith service cost of fuel and spare parts not included Geographical Limits Coverage are within Metro Manila and key cities and provinces nationwide with the exclusion of Lanao del Norte Lanao del Sur North Cotabato South Cotabato Zamboanga del Norte Zamboanga del Sur Maguindanao Sultan Kudarat Sulu Tawi-Tawi and Basilan C Other Conditions Physical presence of the Card is a must when availing the Free Roadside Assistance Service Absence of the physical Card is grounds for denial of the privilege Physical presence of the Driver ? s License matching the same registered name of the Petron Value Card is a must when availing the Free Roadside Assistance Service Absence of the physical Driver ? s License is grounds for denial of the privilege Ibero Asistencia shall be liable for rendering services or paying indemnity to the bene ?ciary provided that the bene ?ciary has complied with and continues to comply with the terms of the