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Guide 2023 05 30T051237 859

GUIDE TO QUALITY MANAGEMENT IN THE CONSULTING ENGINEERING INDUSTRY Electronic Edition Fédération Internationale des Ingénieurs- Conseils International Federation of Consulting Engineers Internationale Vereinigung Beratender Ingenieure Federación Internacional de Ingenieros Consultores CFIDIC is the International Federation of Consulting Engineers FIDIC was founded in by three national associations of independent consulting engineers within Europe The objectives of forming the federation were to promote in common the professional interests of the member associations and to disseminate information of interest to members of its component national associations FIDIC membership presently numbers over countries from all parts of the globe The federation represents most of the private practice consulting engineers in the world FIDIC arranges seminars conferences and other events in the furtherance of its goals maintenance of high ethical and professional standards exchange of views and information discussion of problems of mutual concern among member associations and representatives of the international ?nancial institutions and development of the engineering profession in developing countries FIDIC publications include proceedings of various conferences and seminars information for consulting engineers project owners and international development agencies standard pre-quali ?cation forms contract documents and client consultant agreements They are available from the secretariat in Switzerland ? Copyright FIDIC All rights reserved No part of this publication may be reproduced or transmitted in any form or by any means without permission of the publisher Published by Fédération Internationale des Ingénieurs-Conseils FIDIC P O Box CH- Lausanne Switzerland Phone Fax E-mail ?dic ?dic org WWW www ?dic org WAP www ?dic org CContents Preface Introduction Purpose of the Guide Quality historically The concept of Quality Management Kaizen Quality Management in consulting engineering FIDIC and Quality Management FIDIC policy Eight principles of Quality Management Why consulting ?rms should adopt a Quality Management System Development of a Quality Management System Introduction Committment of senior management System develoment and implementation Sustaining the Quality Management process Appendix A - Example of Quality Management procedures in a ?rm Appendix B - Quality Management checklist Appendix C - Evaluation of Quality Management Systems Appendix D - Misconceptions about Quality Management Appendix E - Further reading C CPreface Throughout its history FIDIC has exercised its mandate in the production of various documents contract forms guides and manuals to assist Consulting Engineers worldwide to perform and deliver services to their clients These publications have facilitated the business practice of Consulting Engineers to establish standards or norms which are used by a large and increasing number of Consulting Engineers and their clients Some of the documents for example contract forms are very speci ?c while others are more of a guideline All of the FIDIC products have bene ?ted from the contributions of a number of members in their production The present Guide is no exception The ?rst edition of this Guide was issued in and was prepared by a committee chaired by R W Bowes A signi ?cant contribution to the production of the ?rst edition of this Guide was made by Tom Kern of the American Consulting Engineers Council