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Training guide 1 INTRODUCTION GENERAL INFORMATION ENROLMENTPROCEDURES POLICIES SALES SUPPORT OR PRE-SALES COURSES Business ConneCT Sales Support Business Mobility Sales Support iS SIP Net Sales Support Management Portfolio Sales Support NEC UNIVERGE SV Sa

INTRODUCTION GENERAL INFORMATION ENROLMENTPROCEDURES POLICIES SALES SUPPORT OR PRE-SALES COURSES Business ConneCT Sales Support Business Mobility Sales Support iS SIP Net Sales Support Management Portfolio Sales Support NEC UNIVERGE SV Sales Support NEC UNIVERGE SV Sales Support NEC UNIVERGE SV Sales Support PLATFORM COURSES NEC UNIVERGE SV IPX toward SV Migration NEC UNIVERGE SV Basic NEC UNIVERGE SV Migration to SL Webinar NEC UNIVERGE SV Migration to SL Webinar NEC UNIVERGE SV Migration to SL Webinar NEC UNIVERGE SV Installation CBT NEC UNIVERGE SV Installation Live NEC UNIVERGE SV Specialist NEC UNIVERGE SV Advanced NEC UNIVERGE SV External Routing NEC UNIVERGE SV Hotel Functionality NEC UNIVERGE SV Installation Configuration Stand-Alone NEC UNIVERGE SV Networking Location Diversity iS SIP Net Basic iS SIP Net Basic iS SIP Net Routing iS SIP Net Inter-Unit Routing iS Server Upgrade to CPU SIP in iS SIP Net Server SIP Net Server Upgrade IP-PM DT XN Migration to NEC SL APPLICATION COURSES Business ConneCT Installation Business ConneCT Contact Centre Contents i Business ConneCT Supervisor Business Mobility Smart Mobile Client R Business Mobility IP DECT CBT Business Mobility IP DECT Live Directory Synchronization Integration Practicum DT - DT Series Terminals MA System Management MA Expense Management Marathon EverRun FT HA and EverRun G Messenger Net Basic MobiCall Messenger Solution NEC UNIVERGE Assured Mobility NEC UNIVERGE MH for SV SV NEC UNIVERGE SV Hotel NEC UNIVERGE SV InMail NEC UNIVERGE SV MyCalls Call Manager NEC UNIVERGE SV MyCalls Call Centre Agent Control NEC UNIVERGE SV MyCalls Advanced Enterprise NEC UNIVERGE SV MyCalls Call Recorder NEC UNIVERGE SV UM Voicemail NEC UNIVERGE SV VoIP Extension Networking NEC UNIVERGE UM UM Installation Configuration NEC UNIVERGE UM In-Skin Unified Messaging Administrator NEC UNIVERGE UM Migration Web Training NEC UNIVERGE UM Administrator NEC UNIVERGE UM Installation Configuration SIP Fundamentals and Traces with Wireshark Voice over IP Quality of Service ii Contents NEC UNIFIED SOLUTIONS TRAINING GUIDE Release date INTRODUCTION We have again updated the training courses with all the latest information and new releases All course descriptions listed in this training guide can also be found on our Business Net Training pages On our training pages you will also find schedules of classes availability etc For more information on course content and for enrolment you can contact the training administration in Hilversum Training Administration International Training Centre NEC Unified Solutions Hilversum The Netherlands Tel Fax E-mail Trainingcentre nec-unified com GENERAL INFORMATION Target Audiences The main objective of the International Training Centre is to offer the appropriate product training courses for the telecommunication platforms and their associated applications of NEC Unified Solutions In this Training Guide we have divided the courses by type Sales support Platform basics upgrades and advanced courses Applications for engineers and or end-users Some courses are designed or targeted at specific audiences such as Sales support personnel End-users and trainers Engineers In each section a detailed description of each course is provided Platform courses and Upgrade courses For each platform there are basic first level courses and where