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ProMedia™ Carbon Carbon Server, Carbon Agent VERSION 3.20 Installation and User

ProMedia™ Carbon Carbon Server, Carbon Agent VERSION 3.20 Installation and User Guide © 201 2 Harmonic Inc. All rights reserved. Disclaimer Harmonic reserves the right to alter the equipment specifications and descriptions in this publication without prior notice. No part of this publication shall be deemed to be part of any contract or warranty unless specifically incorporated by reference into such contract or warranty. The information contained herein is merely descriptive in nature, and does not constitute a binding offer for sale of the product described herein. Harmonic assumes no responsibility or liability arising from the use of the products described herein, except as expressly agreed to in writing by Harmonic. The use and purchase of this product do not convey a license under any patent rights, copyrights, trademark rights, or any intellectual property rights of Harmonic. Nothing hereunder constitutes a representation or warranty that using any products in the manner described herein will not infringe any patents of third parties. Trademark Acknowledgments Harmonic and all Harmonic product names are trademarks of Harmonic All other trademarks are the property of their respective owners. The software described in this document is furnished under a license agreement or nondisclosure agreement. The software may be used or copied only in accordance with the terms of those agreements. © 201 2 Harmonic Inc. All rights reserved. Documentation Conventions This manual uses some special symbols and fonts to call your attention to important information. The following symbols appear throughout this manual: CAUTION: The Caution symbol calls your attention to information that, if ignored, can adversely affect the performance of your Harmonic product, or that can make a procedure needlessly difficult. NOTE: The Note symbol calls your attention to additional information that you will benefit from heeding. It may be used to call attention to an especially important piece of information you need, or it may provide additional information that applies in only some carefully delineated circumstances. TIP: The Tip symbol calls your attention to parenthetical information that is not necessary for performing a given procedure, but which, if followed, might make the procedure or its subsequent steps easier, smoother, or more efficient. In addition to these symbols, this manual uses the following text conventions: NOTE: You require Adobe Reader or Adobe Acrobat version 6.0 or later to open the PDF files. You can download Adobe Reader free of charge from www.adobe.com. Convention Explanation Typed Command Indicates the text that you type in at the keyboard prompt. Buttons and Menus Indicates a button to choose, or a menu item to select. <Ctrl>, <Ctrl>+<Shift> A key or key sequence to press. Links The italics in blue text to indicate Cross-references, and hyperlinked cross-references in online documents. Bold Indicates a new term. For example: SpanWindow - the transmission frequency along the 1GHz spectrum allocated for each RF Port. It spans across 384MHz. LCD Screen Output The text that is displayed on an LCD console output. ScreenOutput The text that is displayed on a computer screen. Emphasis The italics text used for emphasis and document references. Table of Contents © 2012 Harmonic Inc. 4 ProMedia Carbon Installation and User Guide v.3.20 Table of Contents Chapter 1 Introduction 1.1 About this User Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 1.2 Related Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 1.3 Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 1.4 What is New in this Release. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 1.5 Format Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 1.6 Basic Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Chapter 2 Installing Carbon Products 2.1 Software Versions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 2.2 System Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 2.3 Installing and Upgrading Carbon Products. . . . . . . . . . . . . . . . . . . . . 21 Chapter 3 Using ProMedia™ Carbon 3.1 Starting ProMedia Carbon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 3.2 Using the ProMedia Carbon Interface. . . . . . . . . . . . . . . . . . . . . . . . . 30 3.3 ProMedia Carbon Interface Options and Details . . . . . . . . . . . . . . . . 37 Chapter 4 Using Carbon Admin 4.1 Using the Carbon Admin Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 4.2 Carbon Admin Interface Options and Details . . . . . . . . . . . . . . . . . . 79 Chapter 5 Configuring Carbon Server 5.1 Carbon Server Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109 5.2 Considerations for Operating Carbon Server. . . . . . . . . . . . . . . . . 111 Appendix A Troubleshooting Carbon Products A.1 Solving Unexpected Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116 A.2 Error Numbers and Descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . 119 A.3 Common Video Encoding Problems . . . . . . . . . . . . . . . . . . . . . . . . 122 A.4 Contacting Harmonic Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130 Appendix B ProMedia™ Carbon Features Added Since Release 3.0 B.1 New Features in ProMedia Carbon Release 3.19.2 . . . . . . . . . . . . 132 B.2 New Features in ProMedia Carbon Release 3.19.1 . . . . . . . . . . . . 132 B.3 New Features in ProMedia Carbon Release 3.19 . . . . . . . . . . . . . 133 B.4 New Features in ProMedia Carbon Release 3.18.2 . . . . . . . . . . . . 133 B.5 New Features in ProMedia Carbon Release 3.18/3.1.8.1 . . . . . . . 134 B.6 New Features in ProMedia Carbon Release 3.17 . . . . . . . . . . . . . 135 B.7 New Features in ProMedia Carbon Release 3.16 . . . . . . . . . . . . . 135 B.8 New Features in ProMedia Carbon Release 3.15 . . . . . . . . . . . . . 136 B.9 New Features in ProMedia Carbon Release 3.14 . . . . . . . . . . . . . 137 B.10 New Features in ProMedia Carbon Release 3.13 . . . . . . . . .