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DUBROVNIK GUIDE DUBROVNIK GUIDE 2 Money 4 Communication 5 Holidays 6 Transporta

DUBROVNIK GUIDE DUBROVNIK GUIDE 2 Money 4 Communication 5 Holidays 6 Transportation 7 Food 9 Events During The Year 10 Things to do 11 DOs and DO NOTs 12 Activities 15 . Emergency Contacts A single countrywide number for all emer- gency situations: 112 Police: 192 Fire Department: 193 Ambulance: 194 District police tel: +385 20 443 333 Traffic police tel: +385 20 443 666 Hrvatski Autoklub: +385 1 987 Essential Information DUBROVNIK GUIDE 3 Dubrovník is the most visited tourist destina- tion in Croatia. Lord George Gordon Byron nicknamed this marble port town “the pearl of the Adriatic”, and rightly so. The mighty defensive walls protect the magnificent me- dieval buildings and narrow cobbled streets and overlook fantastic beaches washed with turquoise blue water. The history of Dubrovnik has not always been a walk through a rose garden, though. The city suffered a major earthquake in 1667 which cost the lives of 39,000 inhabitants. It is the seventeenth century that gave the city its face. Nevertheless, the city suffered yet again in the 1990s during the Yugoslav war – bullet holes hidden in some of its buildings have left a last- ing reminder. Dubrovnik is a truly enchanting place. The charming, pedestrian-only Old City, which has been listed in the UNESCO World Heritage List since 1979, has an exceptionally rich historical and cultural heritage. The gems include the Rector’s Palace, the Synagogue, the Church of St Blaise and the Bell Tower, to name just a few. And let’s not forget to mention the rich vari- ety of interesting museums and lovely markets that attract crowds of tourists every year. Time Zone GMT/UTC +1, observes daylight saving time. Contacts Tourist Contacts Dubrovnik Tourist Board: +385 20 323 887, +385 20 323 889, 1385 20 323 907 Croatian National Tourist Board: +385 1 4699 333 MONEY 4 Croatia's unit of currency is the Kuna (Kn.), which is divided into 100 lipa. You can exchange your money at any bank, post office, travel agency or exchange bureau (mjen- jacnica). ATMs are scattered around the town, primarily near the banks and major bus stations. Sometimes you can pay in euros or dollars, but always make sure they accept them before you try to buy anything. Banks are generally open Monday to Friday from 7:30 a.m. to 7 p.m. and Saturday 7:30 to 11:30 a.m. with lunch breaks. Credit cards are generally accepted in hotels and restaurants, but be sure to ask before you order. Tax Refunds Tourists who do not reside in Croatia are quali- fied to receive a VAT refund if any of their receipts exceed the minimum of 740 kn. You should ask the store clerk for a PDV-P form which must be stamped and filled out on the spot. Upon leav- ing the country, the receipt must be verified by the Croatian customs service. You then mail the verified receipt back to the shop together with the bank account number into which the refund should be paid. The refund will be dealt with within 15 days of receiving of the claim. Prices Meal, inexpensive restaurant – 100 kn Meal for 2 in mid-range restaurant (3 courses) – 500 kn Domestic beer (0,5l draught) – 22 kn Regular cappuccino – 13 kn Water (0,33l) – 12 kn Pepsi (0,33l) – 15 kn Gasoline (1l) – 10 kn Hostels (average price/night) – 126 kn 4* hotel (average price/night) -1050 kn Car-hire (medium-sized car/day) – 450 kn Dubrovnik is a popular tourist destination and the local businessmen make the most of it. When choosing a restaurant, avoid those on the main squares as they tend to be tourist traps serving poor quality food for astronomical prices. Don’t be afraid to check the bill before you pay and make sure the prices match those in the menu. If you wish to order fish, always demand to know its weight before you are served. Also make sure the wine label is the same as the one you ordered. Tipping In most cases, tips are already included in the bill. If you want to reward exceptional service, a 10% tip is appropriate. Taxi drivers do not expect a tip but a small tip will not be refused. COMMUNICATION 5 Electricity 220V, frequency 50Hz (European 2-pin plug). Languages The official language in Croatia is Croatian. Young people are taught English as their second lan- guage at school. Those who work in the tourist industry speak mainly German or Italian. The older generation may understand some Russian. Mobile Phones Croatia is on the GSM 900/1800 frequency, which means that American mobile phones are not compatible unless you have a tri-band phone. The GSM network is operated by three compa- nies: T-Mobile, VIP and Tele2. If you are an owner of an older phone, make sure it works on the 900 or 1800 MHz GSM frequencies that are used in Croatia. Do not forget to switch off data roam- ing if you have a smartphone, as you might be unpleasantly surprised later; roaming rates are astronomical in Europe. The telephone code for Croatia is +385 and for Dubrovnik and Dubrovnik Region dial (0)20. Internet Internet is accessible in internet cafés, restau- rants and hotels. Most of it is paid but there are some free Wi-Fi hotspots available, for example at Sky Bar or at Katie O’Connor’s Irish Pub. Rates are generally around 25 kn/hr. Internet Resources Dubrovnik Tourist Board (www.tzdubrovnik. hr) Croatian National Tourist Board (croatia.hr) Wikipedia (en.wikipedia.org) HOLIDAYS 6 1 January – New Year 6 January – Epiphany 1 May – Labour Day 7 June – Corpus Christi 22 June – Anti-Fascist Fight Day 25 June – Croatian Statehood Day 5 August – Victory and National Gratitude Day and Croatian Defenders Day 15 August – Feast of the Assumption 8 October – Independence day 1 November – All Saints Day 25 December – Christmas 26 December – St. Stephens Day Opening Hours Banks and post offices are open from 7 a.m. until 7 p.m. on weekdays and until p.m. on Saturdays. Museums are open from 9 a.m. until 6 p.m. and are closed on Mondays. The majority of shops in Dubrovnik are open from Monday to Saturday from 8 a.m. to 8 p.m. (9 p.m. in summer), and on Sunday mornings to 2 p.m. Souvenir shops in the Old City are usually open until late. The Gruž open-air market is open in the morning. The open-air market in the Old City closes at noon except for the souvenir stands. TRANSPORTATION 7 Public Transportation Bus The local bus service (www.libertasdubrovnik. com) is cheap, reliable and connects all parts of the city. The buses start operating at around 5 a.m. and stop at around midnight. They run at 10-30 min intervals. A single ticket bought in the bus costs 10 kn. Buy tickets in advance from a kiosk or at your hotel to get a 20% discount (8kn). Dubrovnik Cable Car (www.dubrovnikcablecar. com) There are two cabins with a capacity to transport up to 30 passengers each. They will take you up the 405m Srd Hill in about 4 minutes. A round-trip ticket costs 87 kn for an adult and 40 kn for a child. Taxis Taxis are available at the busiest parts of the city and most bus stations, or you can call one of the taxi companies. The taximeter must be running when the cus- tomer enters the taxi, with the start amount of 25 kn. In case the taximeter is not running, the customer does not have to pay the fare. Every kilometre costs 8 kn. The taxi accommodates a maximum of four people. Waiting is charged at 80 kn per hour, and you will pay additional 2 kn for each piece of luggage. The taxi driver should never charge you more than 100 kn within Dubrovnik city. Bear in mind that taxis cannot en- ter the Old City. Radio taxi center (www.taxi-dubrovnik.hr) Tel. no: +385 0800 0970 Taxi and Transportation Service Dubrovnik (www.taxiservicedubrovnik.com) Tel. no.: + 385 (0) 98 725 769, +385 (0) 91 33 22 022 Dubrovnik Taxi (dubrovniktaxi.net) Tel. no.: +385 (0) 91 722 3879 Regional Transportation Dubrovnik is a major transport junction of south Dalmatia and therefore offers many ways to get around. There is a small international airport just outside Dubrovnik (www.airport-dubrovnik.hr) There is also a bus terminal located in Gruž, from which you can take express buses that run to other cities as well as to Montenegro and Bosnia. Official website of the Libertas bus company can be found here (www.libertasdubrovnik.com) There is no direct rail link through Croatia to Dubrovnik. Direct trains connect Zagreb with Ploče, a town about 100 km from Dubrovnik. For more information, refer to the official website of Croatian Railways. (www.hznet.hr) Dubrovnik is well connected with boat lines to the inhabited islands and other cities on the coast. There are ferry connections from Dubrovnik to other significant Croatian harbours (Korčula, Stari Grad on the island of Hvar, Split and Rijeka), and to Bari Harbour in Italy. uploads/s1/ dubrovnik-guide.pdf