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HP ZCentral Remote Boost User Guide SUMMARY HP ZCentral Remote Boost brings add

HP ZCentral Remote Boost User Guide SUMMARY HP ZCentral Remote Boost brings added security, performance, mobility, and collaboration to your workstation deployment. With HP ZCentral Remote Boost, you can use a lower-powered desktop, notebook, or thin client to remotely connect to a powerful workstation and use your graphics-intensive workstation programs wherever you go. Legal information Copyright and License © Copyright 2020-2021 HP Development Company, L.P. Confidential computer software. Valid license from HP required for possession, use or copying. Consistent with FAR 12.211 and 12.212, Commercial Computer Software, Computer Software Documentation, and Technical Data for Commercial Items are licensed to the U.S. Government under vendor's standard commercial license. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Fourth Edition: April 2021 First Edition: February 2020 Document Part Number: L85268-004 Trademark Credits macOS is a trademark of Apple Inc. Linux® is the registered trademark of Linus Torvalds in the U.S. and other countries. Microsoft and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. NVIDIA is a trademark and/or a registered trademark of NVIDIA Corporation in the U.S. and other countries. Red Hat and Red Hat Enterprise Linux are trademarks of Red Hat, Inc. in the United States and other countries. VMware and VMware vSphere are registered trademarks or trademarks of VMware, Inc. in the United States and/or other jurisdictions. Third-party software notice Third-party source code and licenses are redistributed, if required, with HP ZCentral Remote Boost. User input syntax key Text that you must enter into a user interface is indicated by fixed-width font. Table User input syntax key Item Description Text without brackets or braces Items you must type exactly as shown <Text inside angle brackets> A placeholder for a value you must provide; omit the brackets [Text inside square brackets] Optional items; omit the brackets {Text inside braces} A set of items from which you must choose only one; omit the braces | A separator for items from which you must choose only one; omit the vertical bar ... Items that can or must repeat; omit the ellipsis iii iv User input syntax key Table of contents 1 HP ZCentral Remote Boost overview.....................................................................................................................................1 Features .............................................................................................................................................................................2 Interoperability between different versions of HP ZCentral Remote Boost.....................................................................3 Software compatibility with HP ZCentral Remote Boost..................................................................................................4 HP ZCentral Remote Boost Sender licensing.....................................................................................................................4 Finding more information..................................................................................................................................................4 2 Getting started.......................................................................................................................................................................6 3 Installation.............................................................................................................................................................................7 Installing HP ZCentral Remote Boost Receiver (Windows) ...............................................................................................7 Performing a custom HP ZCentral Remote Boost Receiver installation using the installer wizard.........................7 Performing a custom HP ZCentral Remote Boost Receiver installation on the command line................................8 Installing HP ZCentral Remote Boost Sender (Windows)................................................................................................10 Installer wizard installation.....................................................................................................................................10 Command-line installation......................................................................................................................................11 Installing HP ZCentral Remote Boost Receiver (Linux) ...................................................................................................13 RHEL and Ubuntu.....................................................................................................................................................13 HP ThinPro ...............................................................................................................................................................14 Installing HP ZCentral Remote Boost Sender (Linux)......................................................................................................14 Installing HP ZCentral Remote Boost Receiver (macOS).................................................................................................14 Installer wizard installation.....................................................................................................................................15 Command-line installation......................................................................................................................................15 4 HP ZCentral Remote Boost Receiver overview....................................................................................................................16 Opening HP ZCentral Remote Boost Receiver.................................................................................................................16 Opening HP ZCentral Remote Boost Receiver on Windows ....................................................................................16 Opening HP ZCentral Remote Boost Receiver on Linux ..........................................................................................16 Opening HP ZCentral Remote Boost Receiver on macOS........................................................................................16 HP ZCentral Remote Boost Receiver GUI (Windows/Linux).............................................................................................16 HP ZCentral Remote Boost Receiver GUI (macOS) ..........................................................................................................17 Starting an HP ZCentral Remote Boost session ..............................................................................................................17 HP ZCentral Remote Boost Receiver window GUI (Windows/Linux)...............................................................................18 HP ZCentral Remote Boost Receiver toolbar GUI (Windows/Linux)........................................................................19 HP ZCentral Remote Boost Receiver window GUI (macOS).............................................................................................20 Setup Mode......................................................................................................................................................................21 Changing the Setup Mode hotkey sequence ...........................................................................................................21 HP ZCentral Remote Boost Receiver settings .................................................................................................................22 Connection ...............................................................................................................................................................22 Performance ............................................................................................................................................................23 Gestures (Windows touch-capable devices only)....................................................................................................23 Mapping a hotkey sequence to a gesture........................................................................................................24 Unmapping a hotkey sequence from a gesture ..............................................................................................24 Audio ........................................................................................................................................................................24 Network....................................................................................................................................................................24 Hotkeys ....................................................................................................................................................................25 Logging ....................................................................................................................................................................25 Statistics (Windows/Linux only) ..............................................................................................................................26 HP ZCentral Remote Boost Receiver command-line options..........................................................................................26 5 HP ZCentral Remote Boost Sender overview ......................................................................................................................28 HP ZCentral Remote Boost Sender overview (Windows)................................................................................................28 v HP ZCentral Remote Boost Sender overview (Linux)......................................................................................................28 HP ZCentral Remote Boost Sender command-line options (Windows)..........................................................................29 HP ZCentral Remote Boost Sender command-line options (Linux)................................................................................29 HP ZCentral Remote Boost Sender notification icon (Windows only).............................................................................30 HP ZCentral Remote Boost Sender event logging (Windows only).................................................................................30 Filtering access to HP ZCentral Remote Boost Senders..................................................................................................30 Filtering by user name .............................................................................................................................................30 Filtering by network identifiers ...............................................................................................................................31 6 Configuring certificates........................................................................................................................................................32 Using a certificate signed by a CA....................................................................................................................................32 Configuring the sender to use a certificate signed by a CA.....................................................................................32 Removing certificates......................................................................................................................................................33 Windows...................................................................................................................................................................33 Linux.........................................................................................................................................................................34 macOS ......................................................................................................................................................................34 Troubleshooting the certificate configuration ................................................................................................................34 7 Using HP ZCentral Remote Boost features..........................................................................................................................35 HP ZCentral Remote Boost Advanced Features ..............................................................................................................35 Advanced Video Compression (Windows/Linux only) .............................................................................................35 HP Velocity...............................................................................................................................................................35 Authentication .................................................................................................................................................................36 Authentication methods..........................................................................................................................................36 Standard authentication..................................................................................................................................36 Using Kerberos Authentication........................................................................................................................37 Easy Login ........................................................................................................................................................37 Single Sign-on..................................................................................................................................................37 Smart card redirection.............................................................................................................................................37 Using smart card redirection ...........................................................................................................................37 Configuring Remote USB for smart card redirection.......................................................................................38 Limitations .......................................................................................................................................................38 Collaboration ...................................................................................................................................................................38 Collaboration invitations .........................................................................................................................................40 Active Collaboration Notification.............................................................................................................................40 Display..............................................................................................................................................................................40 Display resolution and layout matching..................................................................................................................41 Multi-monitor overview...................................................................................................................................41 Matching display resolution and layout methods...........................................................................................41 Matching display resolution and layout (Windows-based sender).................................................................43 Testing the resolution..............................................................................................................................43 Additional configuration on the sender...................................................................................................43 NVIDIA resolution-matching (Windows-based senders with NVIDIA graphics only)..............................44 EDID files ..................................................................................................................................................44 Creating and applying an EDID file...........................................................................................................44 Adding custom resolutions......................................................................................................................45 Matching display resolution and layout (Linux-based sender).......................................................................46 Configuring the X server ..........................................................................................................................46 Creating an EDID file.................................................................................................................................47 Using display properties to set resolution and layout............................................................................................48 Sender screen blanking ...........................................................................................................................................49 Input.................................................................................................................................................................................49 Wacom solution .......................................................................................................................................................50 Adjusting tablet properties..............................................................................................................................50 Windows and Mac receiver solution ................................................................................................................50 ThinPro receiver solution.................................................................................................................................50 Linux receiver solution (non-ThinPro) .....................................................................................................51 vi Windows sender solution ................................................................................................................................51 Linux sender solution ......................................................................................................................................51 Using touch features (Windows touch-capable devices only) ................................................................................51 Game Mode (Windows only) ....................................................................................................................................53 Supported keyboard layouts ...................................................................................................................................53 Remote Audio...................................................................................................................................................................53 HP ZCentral Remote Boost audio path....................................................................................................................53 Using Remote Audio (Windows-based sender) ...............................................................................................54 Using Remote Audio (Linux-based sender) .....................................................................................................54 PulseAudio ...............................................................................................................................................54 ALSA .........................................................................................................................................................54 Remote Clipboard ............................................................................................................................................................56 Remote USB (Windows and ThinPro only).......................................................................................................................57 Configuring the remoting behavior of individual USB devices (Windows only)......................................................57 USB audio.................................................................................................................................................................58 Remote USB Access Control List..............................................................................................................................59 Determining USB device information (Windows)....................................................................................................60 Determining USB device information (Linux)..........................................................................................................60 Enabling Remote USB on HP ThinPro ......................................................................................................................61 Directory Mode.................................................................................................................................................................61 Directory file format ................................................................................................................................................61 Starting HP ZCentral Remote Boost Receiver in Directory Mode (Windows)..........................................................62 Verifying the HP ZCentral Remote Boost connection......................................................................................62 Bringing a specific HP ZCentral Remote Boost Receiver window to the front................................................62 Starting HP ZCentral Remote Boost Receiver in Directory Mode (macOS) .............................................................62 8 Configuration tools and properties .....................................................................................................................................64 HP ZCentral Remote Boost Receiver setting override hierarchy ....................................................................................64 HP ZCentral Remote Boost Receiver Configuration tool (Windows and Linux Only)......................................................64 Using the HP ZCentral Remote Boost Receiver Configuration tool.........................................................................64 General.....................................................................................................................................................................65 Image and Display....................................................................................................................................................67 Audio ........................................................................................................................................................................69 Network (Receiver) ..................................................................................................................................................69 HP Velocity...............................................................................................................................................................71 USB (Windows / ThinPro only) .................................................................................................................................71 Hotkeys ....................................................................................................................................................................72 Logging ....................................................................................................................................................................73 Activation.................................................................................................................................................................74 HP ZCentral Remote Boost Sender setting override hierarchy.......................................................................................74 HP ZCentral Remote Boost Sender Configuration tool (Windows/Linux only) ...............................................................74 Using the HP ZCentral Remote Boost Sender Configuration tool ...........................................................................74 General.....................................................................................................................................................................75 Authentication (Windows only) ...............................................................................................................................76 Image and Display....................................................................................................................................................76 Network (Sender).....................................................................................................................................................77 HP Velocity...............................................................................................................................................................78 USB...........................................................................................................................................................................79 Collaboration............................................................................................................................................................79 Logging ....................................................................................................................................................................80 Diagnostics...............................................................................................................................................................81 Certificates...............................................................................................................................................................81 Setting HP ZCentral Remote Boost properties manually................................................................................................81 Property syntax .......................................................................................................................................................81 Setting property values in a configuration file........................................................................................................82 Setting property values on the command line........................................................................................................82 vii Making a property immutable ................................................................................................................................82 Automation API restriction control..........................................................................................................................83 Other properties ..............................................................................................................................................................83 Other global properties ...........................................................................................................................................83 Per-session properties (HP ZCentral Remote Boost Receiver only) .......................................................................86 Window location and size properties (per-session)........................................................................................86 Clipboard properties (per-session)..................................................................................................................88 Auto-launch properties ...........................................................................................................................................88 9 Performance optimization...................................................................................................................................................90 General.............................................................................................................................................................................90 Network ...........................................................................................................................................................................90 Forcing a network speed (Windows) .......................................................................................................................91 Forcing a network speed (Linux) .............................................................................................................................91 10 Troubleshooting.................................................................................................................................................................92 Failed connection attempts.............................................................................................................................................92 Receiver checklist ....................................................................................................................................................92 Sender checklist.......................................................................................................................................................92 Kerberos...................................................................................................................................................................93 Sender network interface binding...........................................................................................................................93 Reconfiguring network interface binding manually........................................................................................94 Reconfiguring network interface binding using the HP ZCentral Remote Boost Sender Configuration tool...................................................................................................................................................................94 Determining the number that corresponds to the network interface....................................................94 Configuring the HP ZCentral Remote Boost Sender settings..................................................................95 Network timeouts............................................................................................................................................................95 The HP ZCentral Remote Boost Receiver window repeatedly dims and displays a connection warning message...................................................................................................................................................................95 The HP ZCentral Remote Boost Receiver window dims, and HP ZCentral Remote Boost Receiver disconnects and displays a connection error, but you can connect again immediately.........................................95 When connecting to a Linux-based sender, the PAM authentication dialog on the receiver does not display long enough for credentials to be entered..............................................................................................................96 When connecting to the sender, the authorization dialog is not displayed long enough for the user to respond to it.............................................................................................................................................................96 The HP ZCentral Remote Boost Receiver window is not updating..........................................................................96 Increasing the error timeout value of HP ZCentral Remote Boost Receiver does not appear to have an effect, and HP ZCentral Remote Boost Receiver still disconnects..........................................................................96 Graphical issues (Linux)...................................................................................................................................................96 Full-screen crosshair cursors ..................................................................................................................................97 Gamma correction on the receiver ..........................................................................................................................97 Black or blank HP ZCentral Remote Boost Receiver window..................................................................................97 High DPI display issues....................................................................................................................................................97 Disabling or enabling support for high DPI displays...............................................................................................97 Input issues......................................................................................................................................................................98 Keystrokes are repeated when connected to Linux Sender....................................................................................98 Remote Audio issues........................................................................................................................................................98 HP ZCentral Remote Boost Receiver is not producing audio ..................................................................................98 Audio is disrupted ....................................................................................................................................................99 There is no audio on a sender or a receiver with multiple audio devices .....................................................100 Remote uploads/s3/ hp-zcentral-remote-boost-user-guide.pdf