Remerciez-le!

Remerciez @Admin pour avoir partagé cet document gratuitement, de la manière la plus simple, en partageant sur les réseaux sociaux.

User Guide HP Remote Graphics Software 7.7 © Copyright 2019 HP Development Comp

User Guide HP Remote Graphics Software 7.7 © Copyright 2019 HP Development Company, L.P. Linux® is the registered trademark of Linus Torvalds in the U.S. and other countries. Windows is either a registered trademark or trademark of Microsoft Corporation in the United States and/or other countries. NVIDIA and TwinView are trademarks and/or registered trademarks of NVIDIA Corporation in the U.S. and other countries. Red Hat and Red Hat Enterprise Linux are trademarks of Red Hat, Inc. in the United States and other countries. VMware and VMware vSphere are registered trademarks or trademarks of VMware, Inc. in the United States and/or other jurisdictions. Confidential computer software. Valid license from HP required for possession, use or copying. Consistent with FAR 12.211 and 12.212, Commercial Computer Software, Computer Software Documentation, and Technical Data for Commercial Items are licensed to the U.S. Government under vendor's standard commercial license. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. First Edition: August 2019 Document Part Number: L74363-001 Third-party software notice Third-party source code and licenses are re- distributed, if required, with HP Remote Graphics Software. User input syntax key Text that you must enter into a user interface is indicated by fixed-width font. Item Description Text without brackets or braces Items you must type exactly as shown <Text inside angle brackets> A placeholder for a value you must provide; omit the brackets [Text inside square brackets] Optional items; omit the brackets {Text inside braces} A set of items from which you must choose only one; omit the braces | A separator for items from which you must choose only one; omit the vertical bar ... Items that can or must repeat; omit the ellipsis iii iv User input syntax key Table of contents 1 RGS overview ................................................................................................................................................ 1 Features ................................................................................................................................................................. 2 Interoperability between different versions of RGS .............................................................................................. 3 Software compatibility with RGS ........................................................................................................................... 3 RGS Sender licensing ............................................................................................................................................. 4 Finding more information ...................................................................................................................................... 4 2 Getting started ............................................................................................................................................. 5 3 Installation ................................................................................................................................................... 6 Installing RGS Receiver (Windows) ........................................................................................................................ 6 Performing a custom RGS Receiver installation using the installer wizard ....................................... 6 Performing a custom RGS Receiver installation on the command line .............................................. 7 Installing RGS Sender (Windows) .......................................................................................................................... 8 Installer wizard installation ................................................................................................................ 9 Command-line installation .................................................................................................................. 9 Installing RGS Receiver (Linux) ............................................................................................................................ 11 Installing RGS Sender (Linux) .............................................................................................................................. 11 Installing RGS Receiver (Mac OS) ......................................................................................................................... 11 Installer wizard installation .............................................................................................................. 11 Command-line installation ............................................................................................................... 12 4 RGS Receiver overview ................................................................................................................................. 13 Opening RGS Receiver .......................................................................................................................................... 13 RGS Receiver GUI (Windows/Linux) ..................................................................................................................... 14 RGS Receiver GUI (Mac OS) ................................................................................................................................... 14 Starting an RGS session ....................................................................................................................................... 15 RGS Receiver window GUI (Windows/Linux) ........................................................................................................ 15 RGS Receiver toolbar GUI (Windows/Linux) ...................................................................................... 16 RGS Receiver window GUI (Mac OS) ..................................................................................................................... 17 Setup Mode .......................................................................................................................................................... 18 Changing the Setup Mode hotkey sequence ..................................................................................... 18 RGS Receiver settings .......................................................................................................................................... 19 Connection ......................................................................................................................................... 19 Performance ...................................................................................................................................... 20 Gestures (Windows touch-capable devices only) ............................................................................. 20 v Audio .................................................................................................................................................. 22 Network ............................................................................................................................................. 22 Hotkeys .............................................................................................................................................. 22 Logging .............................................................................................................................................. 23 Statistics (Windows/Linux only) ........................................................................................................ 23 RGS Receiver command-line options .................................................................................................................. 24 5 RGS Sender overview ................................................................................................................................... 25 RGS Sender overview (Windows) ......................................................................................................................... 25 RGS Sender overview (Linux) ............................................................................................................................... 25 RGS Sender command-line options (Windows) ................................................................................................... 25 RGS Sender command-line options (Linux) ........................................................................................................ 26 RGS Sender notification icon (Windows only) ..................................................................................................... 26 RGS Sender event logging (Windows only) ......................................................................................................... 27 Filtering access to RGS Senders ........................................................................................................................... 27 6 Configuring certificates ................................................................................................................................ 28 Sender verification ............................................................................................................................................... 28 Certificate Verification Error Policy ................................................................................................... 28 End-user verification of a sender certificate .................................................................................... 28 Using a certificate signed by a CA ........................................................................................................................ 29 Configuring the sender to use a certificate signed by a CA .............................................................. 29 Modifying the sender Ice configuration file .................................................................... 29 Modifying the sender configuration file ......................................................................... 30 Configuring the receiver to use a certificate signed by a CA ............................................................. 30 Modifying the receiver Ice configuration file .................................................................. 30 Modifying the receiver configuration file ....................................................................... 31 Removing a certificate ......................................................................................................................................... 31 Windows ............................................................................................................................................ 31 Linux .................................................................................................................................................. 31 macOS ................................................................................................................................................ 31 Troubleshooting the certificate configuration .................................................................................................... 32 7 Using RGS features ....................................................................................................................................... 33 RGS Advanced Features ....................................................................................................................................... 33 Advanced Video Compression (Windows/Linux only) ....................................................................... 33 HP Velocity ......................................................................................................................................... 34 Authentication ..................................................................................................................................................... 34 Authentication methods ................................................................................................................... 34 Standard authentication ................................................................................................. 34 vi Using Kerberos Authentication ....................................................................................... 35 Easy Login ....................................................................................................................... 35 Single Sign-on ................................................................................................................. 35 Using smart card redirection ............................................................................................................. 35 Configuring Remote USB for smart card redirection ...................................................... 36 Limitations ...................................................................................................................... 36 Collaboration ....................................................................................................................................................... 36 Display ................................................................................................................................................................. 39 Display resolution and layout matching ........................................................................................... 39 Multi-monitor overview .................................................................................................. 39 Matching display resolution and layout methods .......................................................... 39 Matching display resolution and layout (Windows-based sender) ................................ 41 NVIDIA resolution-matching (Windows-based senders with NVIDIA graphics only) ............................................................................................... 42 EDID files ....................................................................................................... 42 Creating and applying an EDID file ............................................................... 42 Adding custom resolutions ........................................................................... 43 Matching display resolution and layout (Linux-based sender) ...................................... 43 Configuring the X server ............................................................................... 44 Creating an EDID file ..................................................................................... 46 Using display properties to set resolution and layout ..................................................................... 46 Sender screen blanking ..................................................................................................................... 47 Input ..................................................................................................................................................................... 48 Using touch features (Windows touch-capable devices only) .......................................................... 48 Using a Wacom pen (Linux) ............................................................................................................... 49 Game Mode (Windows only) .............................................................................................................. 49 Supported keyboard layouts ............................................................................................................. 49 Remote Audio ...................................................................................................................................................... 49 Using Remote Audio (Windows-based sender) ................................................................................. 50 Using Remote Audio (Linux-based sender) ....................................................................................... 50 PulseAudio ...................................................................................................................... 50 ALSA ................................................................................................................................ 50 Remote Clipboard ................................................................................................................................................ 52 Remote USB (Windows/ThinPro only) ................................................................................................................. 52 Configuring the remoting behavior of individual USB devices (Windows only) ............................... 52 USB microphones .............................................................................................................................. 53 Remote USB Access Control List ....................................................................................................... 53 Determining USB device information (Windows) .............................................................................. 54 Determining USB device information (Linux) ................................................................................... 55 Enabling Remote USB on HP ThinPro ................................................................................................ 55 Directory Mode ..................................................................................................................................................... 55 vii Directory file format .......................................................................................................................... 55 Starting RGS Receiver in Directory Mode (Windows) ........................................................................ 56 Starting RGS Receiver in Directory Mode (Mac OS) ........................................................................... 56 8 Configuration tools and properties ............................................................................................................... 58 RGS Receiver setting override hierarchy ............................................................................................................. 58 Using the RGS Receiver Configuration tool (Windows and Linux Only) .............................................................. 59 General .............................................................................................................................................. 59 Image and Display ............................................................................................................................. 61 Audio .................................................................................................................................................. 62 Network ............................................................................................................................................. 63 HP Velocity ......................................................................................................................................... 64 USB (Windows / ThinPro only) ........................................................................................................... 64 Hotkeys .............................................................................................................................................. 65 Logging .............................................................................................................................................. 66 Activation ........................................................................................................................................... 66 RGS Sender setting override hierarchy ............................................................................................................... 67 Using the RGS Sender Configuration tool (Windows/Linux only) ....................................................................... 67 General .............................................................................................................................................. 67 Authentication (Windows only) ......................................................................................................... 68 Image and Display ............................................................................................................................. 68 Network ............................................................................................................................................. 69 HP Velocity ......................................................................................................................................... 70 USB .................................................................................................................................................... 70 Collaboration ..................................................................................................................................... 71 Logging .............................................................................................................................................. 71 Diagnostics ........................................................................................................................................ 72 Certificates ......................................................................................................................................... 72 Setting RGS properties manually ........................................................................................................................ 72 Property syntax ................................................................................................................................. 72 Setting property values in a configuration file ................................................................................. 73 Setting property values on the command line ................................................................................. 73 Other properties .................................................................................................................................................. 73 Other global properties ..................................................................................................................... 73 Per-session properties (RGS Receiver only) ...................................................................................... 76 Window location and size properties (per-session) ....................................................... 76 Clipboard properties (per-session) ................................................................................. 76 Auto-launch properties (Windows only) ........................................................................................... 77 9 Performance optimization ............................................................................................................................ 78 General ................................................................................................................................................................. 78 viii Network ............................................................................................................................................................... 78 10 Troubleshooting ........................................................................................................................................ 80 Failed connection attempts ................................................................................................................................. 80 Receiver checklist .............................................................................................................................. 80 Sender checklist ................................................................................................................................ 80 Kerberos ............................................................................................................................................ 81 Sender network interface binding .................................................................................................... 81 Reconfiguring network interface binding manually ....................................................... 82 Reconfiguring network interface binding using the RGS Sender Configuration tool .... 82 Network timeouts ................................................................................................................................................ 83 Graphical issues (Linux) ....................................................................................................................................... 84 Full-screen crosshair cursors ............................................................................................................ 84 Gamma correction on the receiver .................................................................................................... 84 Black or blank RGS Receiver window ................................................................................................ 84 Remote Audio issues ........................................................................................................................................... 84 Remote USB issues .............................................................................................................................................. 85 Smart card redirection issues .............................................................................................................................. 86 Mouse Cursor issues on Servers/Blades (Windows Sender) ............................................................................... 86 Appendix A Switching between RGS and Remote Desktop Connection (Windows only) .......................................... 87 Appendix B Creating an agent for remote application termination (Windows only) .............................................. 88 Viewing the HPRemote log .................................................................................................................................. 88 HPRemote log format .......................................................................................................................................... 88 Agent design guidelines ...................................................................................................................................... 91 Desktop session logout ..................................................................................................................... 92 Selective environment shutdown ..................................................................................................... 92 Wrapping applications of interest ..................................................................................................... 92 Administrator alerts .......................................................................................................................... 92 Anticipating user disconnects and reconnects ................................................................................. 93 General agent design guidelines ....................................................................................................... 93 Recovery settings for the RGS Sender service .................................................................................. 93 Sample agent ....................................................................................................................................................... 94 Appendix C Uninstalling RGS ........................................................................................................................... 99 Uninstalling RGS Receiver or RGS Sender (Windows) .......................................................................................... 99 Uninstalling RGS Receiver (Linux) ........................................................................................................................ 99 Uninstalling RGS Sender (Linux) ........................................................................................................................ 100 Uninstalling RGS Receiver (Mac OS) .................................................................................................................. 100 ix Index ........................................................................................................................................................... 101 x 1 RGS overview HP Remote Graphics Software (RGS) brings added security, performance, mobility, and collaboration to your workstation deployment. With RGS, you can use a lower-powered desktop, notebook, or thin client to remotely connect to a powerful workstation and use your graphics-intensive workstation programs wherever you go. Your programs run natively on the remote workstation and take full advantage of its graphics resources. The desktop of the remote workstation is transmitted uploads/s3/ hprgsuser-guide 1 .pdf