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READ ME FIRST Installation Guide Part 800-0002 rev 25 In an effort to become a

READ ME FIRST Installation Guide Part 800-0002 rev 25 In an effort to become a more environmentally friendly company, we request that you save the following items for repacking and shipping should you be required to ship the product back to Axcient: • CORRUGATED SHIPPING BOX • FOAM INSERTS Notice UNLESS EXPRESSLY SET FORTH IN A WRITTEN AGREEMENT SIGNED BY AN AUTHORIZED REPRESENTATIVE OF AXCIENT, INC., AXCIENT MAKES NO WARRANTY OR REPRESENTATION OF ANY KIND WITH RESPECT TO THE INFORMATION CONTAINED HEREIN, INCLUDING WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PURPOSE. Axcient assumes no responsibility or obligation of any kind for any errors contained herein or in connection with the furnishing, performance, or use of this document. This document contains information that is the property of Axcient, Inc. This document may not be copied, reproduced, reduced to any electronic medium or machine readable form, or otherwise duplicated, and the information herein may not be used, disseminated or otherwise disclosed, except with the prior written consent of Axcient. The information contained in this document is subject to change without notice. Axcient™, Uptiva™, RapidRestore™, SmartArchive™, SmartDR™, SmartCloudDR™, and ServerAlive™ are trademarks of Axcient, Inc. All other trademarks and registered trademarks are the property of their respective holders. Copyright 2014 Axcient, Inc. All Rights Reserved. PLEASE RETAIN PACKAGING IT IS REUSABLE! Axcient Installation Guide 3 Table of Contents Chapter 1: Installation 5 Installation Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6 Install Axcient Appliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7 Install Tower Appliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8 Install 1-U Rack Mounted Appliance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10 Install 2-U Rack Mounted Appliance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11 Register Axcient Appliance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13 Automatic Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13 Manual Registration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22 Appendix A: ILO Configuration 31 ILO 4 Configuration (G8 appliances) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32 ILO 3 Configuration (G7 appliances) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35 ILO 100 Configuration (G6 appliances) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38 Appliance Management Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41 Contents Axcient, Inc. 4 Axcient Installation Guide 800-0002 5 Chapter 1 Installation Thank you for purchasing the Axcient data protection solution. This document describes how to install an Axcient appliance at your site. Installation requires two steps: 1. Install the Axcient appliance. 2. Register the Axcient appliance. NOTES  If you have any problems during installation, contact Axcient technical support at 1-800-715-2339 (option 2). Support is available Monday-Friday, 6:00am-6:00pm Pacific time.  This guide applies to G8, G7, and G6 model Axcient appliances. The model type is specified in the first two letters of the appliance serial number: G8 models: BJ, BK, or BL G7 models: AE, AG, AH, BE, or BG G6 models: AA, AB, AC, AD, or BB The serial number is on a tag pasted to the appliance. The serial number also appears in the “Version Information” panel on the Unified Management Console (UMC) dashboard.  All Axcient product documentation is available at the following web address: http://www.axcient.com/enduser-documentation Installation Axcient, Inc. 800-0002 6 Installation Prerequisites The following items are required prior to installation: 1. The Axcient appliance comes with default network settings (Table 1). It updates the defaults with local values during registration, but you need to enter a new static IP address for the appliance (and possibly other local values). Determine the correct values for your network and enter them in the “Correct (Local) Value” column. Check with your network administrator if you are not sure of the correct values. 2. The Axcient appliance requires unrestricted access to the Internet to register and to back up data offsite. Verify the Axcient appliance is not blocked by a corporate firewall (or allow access as necessary). The Axcient appliance uses the following ports for Internet access: 8, 22, 53, 80, 123, 443, 4015 to 4030. NOTE If you use a web proxy server, see the “Configure Web Proxy” section in the “System Management” chapter of the Axcient UMC User Guide for instructions on how to configure the Axcient appliance for a web proxy server. CAUTION To safely operate an Axcient appliance, it must comply with the safety recommendations for power, temperature, access, and other environmental factors. See the Safety and Regulatory Compliance Information and Important Safety Information documents (included in the box) for information about your Axcient appliance model. Table 1 Default Network Settings Network Setting Default Value Correct (Local) Value IP address 192.168.100.1 Subnet mask 255.255.255.0 Default gateway 192.168.100.254 Domain change.me Workgroup WORKGROUP DNS server 4.2.2.1 Secondary DNS server 4.2.2.2 Tertiary DNS server 4.2.2.3 Hostname uptiva Axcient Installation Guide 800-0002 7 Installation Install Axcient Appliance The Axcient appliance comes in the following models:  Tower Model (A20-T and A20-TE)  1-U Model (A20-R)  2-U Model (A20-RE) Follow the installation instructions for your model type:  Tower model instructions begin on page 8.  1-U model instructions begin on page 10.  2-U model instructions begin on page 11. Installation Axcient, Inc. 800-0002 8 Install Tower Appliance The Axcient tower appliance fits in any location appropriate for a tower-style personal computer. To install the tower appliance, do the following: 1. Unpack the appliance and move it to the appropriate location. The appliance box includes the following items:  power cord  Ethernet cable  safety instructions 2. Connect the Ethernet cable to the primary port (labeled “1”) on the back of the tower appliance (Figure 1) and the network. Figure 1 Tower Appliance Rear View (G8, G7, and G6 models) 3. Connect the power cord to the power connector in the appliance rear (Figure 1), and then plug the cord into a power socket. The appliance attempts to register immediately after powering on the first time, so make sure the Ethernet cable is connected before plugging in the power cord. Axcient Installation Guide 800-0002 9 Installation 4. The appliance should power on automatically when the power cord is plugged in during the previous step. If it does not, manually power on the appliance. The power switch is located on the appliance front (Figure 2). Now proceed to “Register Axcient Appliance” on page 13. Figure 2 Tower Appliance Front View (G8 model) Installation Axcient, Inc. 800-0002 10 Install 1-U Rack Mounted Appliance The Axcient 1-U appliance model is designed to be installed in a rack-based machine room. To install the 1-U appliance, do the following: 1. Unpack the appliance and mount it in the appropriate rack in the machine room. The appliance box includes this document uploads/s3/ axcient-installation-guide.pdf