Remerciez-le!

Remerciez @Admin pour avoir partagé cet document gratuitement, de la manière la plus simple, en partageant sur les réseaux sociaux.

PortSIP Solutions, Inc. www.portsip.com 1 PortGo 7.0 for Wndows User Guide Port

PortSIP Solutions, Inc. www.portsip.com 1 PortGo 7.0 for Wndows User Guide PortSIP Solutions, Inc. sales@portsip.com http://www.portsip.com @May 28, 2012 PortSIP Solutions, Inc. All rights reserved. This User guide for PortGo Softphone 7.0. PortSIP Solutions, Inc. www.portsip.com 2 Table of Contents 1 Introduction ......................................................................................................................................................................... 3 Standard Telephone Features ....................................................................................................................................... 3 Enhanced Features and Functions ............................................................................................................................... 3 2 Installation and Setup ....................................................................................................................................................... 4 2.1 Getting Ready ............................................................................................................................................................ 4 2.2 Installing PortGo ........................................................................................................................................................ 5 2.3 Configuring PortGo ................................................................................................................................................... 5 3 Using PortGo ........................................................................................................................................................................ 7 3.1 Starting PortGo .......................................................................................................................................................... 7 3.2 Shutting Down ........................................................................................................................................................... 7 3.3 The Onscreen Softphone......................................................................................................................................... 8 3.4 Placing a Call ........................................................................................................................................................... 10 4 Manage contacts(Friends) ................................................................................................................................................ 15 5 Call History .......................................................................................................................................................................... 17 6 Availability ........................................................................................................................................................................... 18 7 Configuring PortGo ............................................................................................................................................................ 21 PortSIP Solutions, Inc. www.portsip.com 3 1 Introduction PortGo is the newest SIP softphone application from PortSIP, it's built base on PortSIP VoIP SDK, allowing users to enjoy multimedia communications in a dynamic way. Featuring an intuitive interface, PortGo is expanding the softphone experience by making it even easier to make VoIP and Video over IP calls, see when your contacts are available and send Instant Messages. PortGo features an IM interface which focuses on your contacts and friends. This allows you to manage your communications more conveniently and according to your personal preferences. PortGo works seamlessly with your internet connection – you can chat away with free calls and never worry about cost, time or distance. It including great features to help you stay in touch with friends, family and co-workers, share your thoughts and views and find the information you need. You can use it on your computer. Standard Telephone Features The PortGo has all standard telephone features, including: • Call display and Message Waiting Indicator (MWI). • Speakerphone and Mute. • Redial, Hold, Do Not Disturb • Call history – list of received, missed, and dialed calls. • Call forward. • Call transfer. • Call record. • Five-party audio, video conferencing Enhanced Features and Functions The PortGo also supports the following features and functions: • IM and presence using the SIMPLE protocol. • Managed contact list – importing and exporting contacts. • Acoustic echo cancellation, automatic gain control, voice activity detection. • Support for the following audio codecs: G.711aLaw, G.711uLaw, G.729, GSM, iLBC, G.722.1, G.722, AMR, AMR-WB, SPEEX, SPEEX-WB. PortSIP Solutions, Inc. www.portsip.com 4 • Support for the following video codecs:H.263, H.263+ 1998, H.264. • SIP compliance to 3261 SIP standard. • TLS and SRTP • QoS • STUN NAT traversal. • Support for DTMF (RFC 2833 and SIP INFO messages). • Auto update • Multiple languages 2 Installation and Setup 2.1 Getting Ready Account Information After choosing a VoIP service provider, you will need the following information: • User name • Password • Authorization Name (usually same as Username) • SIP Server and port • User Domain System Requirements Processor: Minimum: Intel Pentium III 1.5 GHz or equivalent Optimal: Pentium 4® 2.0 GHz or equivalent Memory: 1G MB Hard Disk Space: 100 MB OS: Windows2000, Windows XP, Windows Vista, Windows 7 Connection: IP network connection (broadband, LAN, wireless, dialup) Sound Card: Full-duplex, 16-bit PortSIP Solutions, Inc. www.portsip.com 5 Multimedia Device Requirements PortGo requires both speakers and a microphone to make calls. Any of the following configurations are acceptable: • External speakers and microphone • Built-in speakers and microphone • Dual-jack multimedia headset • Bluetooth® multimedia headset • USB multimedia headset • USB phone. Video Cameras Calls made with PortGo will work without a video camera, but a video camera is necessary to allow other parties to see your image. PortGo will work with most USB video cameras. 2.2 Installing PortGo 1: Download the newest version PortGo at http://www.portsip.com/downloads.html 2: Run the PortGo installer and follow the prompts in the install wizard. 2.3 Configuring PortGo If PortGo is not already running, start it as you would any other program: Use the Windows Start menu or double-click the desktop icon . PortGo login window appears. PortSIP Solutions, Inc. www.portsip.com 6 Setting up Accounts After obtaining SIP account information from your VoIP service provider, you can set up PortGo accounts. 1. Enter the user name, password, SIP server and port in the login window of PortGo. 2. If want to use the Authorization name, stun server, user domain etc, then click the “Advanced” button. 3. Click the “login” to login into SIP server. PortSIP Solutions, Inc. www.portsip.com 7 3 Using PortGo 3.1 Starting PortGo If PortGo is not already running, start it as you would any other program: Use the Windows Start menu or double-click the desktop icon . PortGo appears. Receiving a Presence Request If availability is enabled, then at any time you may get a Presence Request dialog box. For information on this request. 3.2 Shutting Down To shut down PortGo, right click and choose “Exit” of popup menu. PortSIP Solutions, Inc. www.portsip.com 8 3.3 The Onscreen Softphone PortSIP Solutions, Inc. www.portsip.com 9 The PortGo Menu Main menu The main menu includes: • Sign out – use this to sign out from currently SIP server. • Options. Some parameters. • Languages. Change language. • View audio record files. View and play the audio record files. • View video record files. View and play the video record files. • Send feedback. Send feedback to PortSIP. • Recommended PortGo to Friends. • Help. Get the helps • About. Display the “About” window. • Exit. To shutdown PortGo. PortSIP Solutions, Inc. www.portsip.com 10 Friends The Friends menu will be popup when right click the “Friends” window. It includes: • Call. Allows place a call to sip number or mobile phone, or work phone, home phone. • Instant Message. Send Instant message to friend(contact). • Add contact. Add and subscribe a contact. • Delete contact. Remove a contact. • Edit contact. Edit a exists contact details. • Video contact info. View a exists contact details. • Export contacts. Export all exist contacts into a DB file. • Import contacts. Important contacts from a DB file. • View message history. View the instant message history. History The History menu will be popup when right click the “History” window. It includes: • Call. Place a call from the selected call history. • Add as contact. Add a contact from the selected call history. • Delete. Delete the selected call history. • Delete all calls. Delete all call history. 3.4 Placing a Call You can contact someone using: • A softphone address (for example, user1a@sip.portsip.com) • A traditional phone number, if supported by your VoIP service provider. You can place a call when another call is already in progress. There is maximum 5 calls you can make, although eventually the quality of audio and video will degrade because of limitations on the computer. 1. If you have a camera on your computer, decide how you want to handle video for this call: • You must enabled a video codec before you place the call – use the “options” menu items of Main menu to enable the video codec. 2. Place the call. There have several ways to place a call. 1) Click the “Call Phones” tab to switch softphone to dial panel, then a) use PC keyboard to enter callee number and press the “enter” button. b) click the number button to enter the callee number, and click the green dial button . 2) Click the “Friends” tab to switch softphoen to Contacts list panel, then right click a contact, choose “Call” item. PortSIP Solutions, Inc. www.portsip.com 11 3) Click the “History” tab to switch softphone to call history panel, right click a call history, choose “Call” item. 3. Once the new call is established, switch between different calls by clicking the Lines buttons. Placing another Call To place a new call (without hanging up on the current call), click a Line button(Line 1 – Line 5). Ending a Call Click the red End call button on the Call panel. Details of the call remain on the call display for a few seconds. 3.5 Handling an Incoming Call PortGo must be running to answer incoming calls. (If PortGo is not running, incoming calls may be directed to voicemail; check with your VoIP service provider.) PortGo rings and information about the incoming call appears in the Call entry field. if PortGo is minimized, it will be popup on desktop when the call is incoming. The softphone address of the person calling you is displayed. PortSIP Solutions, Inc. www.portsip.com 12 When the call is incoming, then: Answer call: Click the green button to answer the call; If you are on a call on Line 1, now the second call is incoming on Line 2, you have to click the “Line 2” button first and then click the green button to answer incoming call. The first Line 1 will be HOLD automatically. Decline call: Click the red button to decline a incoming call. If you are on a call on Line 1, now the second call is incoming on Line 2, you have to click the “Line uploads/Geographie/ portgo-user-guide 1 .pdf