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Guide for Employers Your Guide to Employing a Foreign Domestic Worker 2 Guide f

Guide for Employers Your Guide to Employing a Foreign Domestic Worker 2 Guide for Employers FOR MORE INFORMATION, contact shelterme@migrant-rights.org A shelter me initiative 3 Guide for Employers SECTION 01 SECTION 03 SECTION 06 SECTION 05 SECTION 07 SECTION 02 SECTION 04 TIME SHEET SECTION 08 SECTION 09 Your Guide to Employing a Foreign Domestic Worker | Qatar Before you decide to employ a domestic worker How to recruit? Calculating working time Your employee's rights and responsibilities Making the relationship work Do you know? Your rights and responsibilities Weekly time sheet Those little things... Checklist 5 6 7 10 8 12 13 14 16 18 4 Your Guide to Employing a Foreign Domestic Worker | Qatar Guide for Employers Qatar is home to thousands of foreign domestic workers today. From cleaning and cooking to babysitting and tending to the elderly and ill, domestic workers contribute significantly to the upkeep of homes in and around Doha. Like any other employer-employee relationship, the one between you and the domestic worker is one that needs nurturing. Shelter Me, a partnership between Hivos, Migrant-Rights.org and Migrant Care, has published this guideline to help you develop a healthy and mutually beneficial working relationship. Your Guide to Employing a Foreign Domestic Worker 5 Guide for Employers Have you thought about the tasks you will need help with? Have you allocated a budget to recruit and employ a helper? Have you thought about her living arrangement - a comfortable space in your house which respects her privacy and yours? Are you and your family members ready to have a newcomer living in your home? SECTION 01 5 Your Guide to Employing a Foreign Domestic Worker | Qatar Guide for Employers Before you decide to employ a domestic worker 1 2 3 4 At a group discussion one employer explained, how it was sometimes difficult to find the right balance. “For example at dinner time: you want this to be a family time but at the same time you don’t want to be rude and tell her to leave the room. You want her to be part of the family but at the same time she isn’t family." 6 Guide for Employers 6 Your Guide to Employing a Foreign Domestic Worker | Qatar Guide for Employers Domestic workers are not included in the labour law and governed only by the sponsor ship (Kafala) law. Responsibility of ethically determining most of the terms and condi tions of her work rests with you. It is quite unlikely that she has had a proper and purposeful training before departure, which means you have to teach her and give her time to learn. Under Qatari law you cannot employ someone who is not under your sponsorship. More information is available in the Qatar government portal - http://portal.www.gov.qa/wps/portal Your employee may come from a country which has a fixed minimum wage for domestic workers. Speak to the embassy of the sending country to find out if they do have a mini mum wage requirement. 1 2 3 4 Do you know? SECTION 02 7 Guide for Employers 7 Your Guide to Employing a Foreign Domestic Worker | Qatar Guide for Employers Will you hire her through a recruitment agency? Will you hire her privately, through referrals from friends/family? Will you hire her locally by transferring sponsorship from her current employer? How to recruit? 1 2 3 SECTION 03 1 2 3 4 5 6 You have a right to speak to your domestic worker before her arrival. Give her a written contract in a language she understands. This will help her to be clear about what is expected of her. Signing the contract yourself and requiring her to sign it will give this document added weight and value. In the case of a live-in helper you are responsible for her maintenance including food, lodging and medical expenses. You need to explain the nature of the work she is expected to perform and general infor mation relating to your household. Specifying the beginning and end of her working day in her contract will give you both clarity. You are responsible for her supervision and management. Give her enough instructions, training and supervision to work in a safe and healthy manner. 8 Guide for Employers 8 Your Guide to Employing a Foreign Domestic Worker | Qatar Guide for Employers Your Rights and Responsibilities SECTION 04 Guide for Employers Grant her a rest day/s according to your contract with her. Decide on her salary responsibly, bearing in mind that she may be from a country that has a fixed minimum wage. Remember that a well-remunerated employee will work better. Private employment agency charges should not be deducted from her salary. Do make necessary arrangements for her to receive her identification and health cards at the earliest possible time. It is important to specifythe conditions under which you or the employee may initiate termination before the end of the contract period. It’s reasonable that these conditions include calculation and payment of wages, end of service gratuity and cost of airfare as well. It is the recruitment agency's obligation to meet the requirements expressed before re cruitment, this would include age, experience and skills among others. She must respect the terms of the contract you have agreed upon with her. 9 Your Guide to Employing a Foreign Domestic Worker | Qatar Guide for Employers 7 8 9 10 11 12 13 SECTION 04 continued 10 Guide for Employers 10 Your Guide to Employing a Foreign Domestic Worker | Qatar Guide for Employers Your Employee's rights and responsibilites • • • • • • SECTION 05 Your employee must be informed of the terms and conditions of employment in an easily understandable manner, preferably through a written contract prior to travelling to work for you. This will help her understand the work that she is expected to do and will remove many miscommunications that may otherwise arise between you and your new employee. You must respect the terms and conditions that you have agreed with her. Remember, she has a right to reasonable working hours, with maximum hours a week specified. Your employee is entitled to have suitable periods of rest during the working day, which allow for meals and breaks to be taken. This too must be stated in her contract. Her identity and travel documents are to be kept in her possession. Your employee is entitled to access communication and communication devices. Bear in mind that she may be homesick and longing to speak to her family back home. Guide for Employers She is obliged to perform the domestic duties requested by you competently. Bear in mind that she maybe in need of your supervision and management before she is able to perform some tasks as well as you expect. Your employee has a right to be informed of the conditions under which she will be repatriated before the end of the contract period. Your employee is entitled to a day off. Decide her day off with her input, taking into account her work exigencies and the cultural, religious and social requirements. Your employee has a right to the wages stipulated in the contract. Her salary must be paid in cash directly at regular intervals of no longer than one month. 11 Your Guide to Employing a Foreign Domestic Worker | Qatar Guide for Employers Your employee's rights and responsibilites SECTION 05 continued • • • • 12 Guide for Employers Many employers and domestic workers have low consciousness of domestic work being real work. Keeping a record of the hours they work is a means of gaining consciousness of their working time, of the tasks they perform in a day, and of their overall contribu tion to the household. While many domestic workers do keep a record of the salary they receive, it is quite rare that they record the number of hours they work and connect it to the salary they receive. However, recording pay along with working hours helps to create an association between the hours worked, and the wages paid, a relationship of critical importance to ensuring the rights of domestic workers. The Right to Play i.e. the right to rest from work and relax is a basic human right. Rest and relaxation time is not limited to time used for sleeping. Your employee has a right to access leisure activities and public spaces. Introduce her to this timesheet to record and calculate working hours, breaks, daily rest, off day and wages. 12 Your Guide to Employing a Foreign Domestic Worker | Qatar Guide for Employers Calculating working hours 1 2 3 4 SECTION 06 13 Your Guide to Employing a Foreign Domestic Worker | Qatar WORKING HOURS BREAKS DAILY REST/SLEEP Weekly Time Sheet SUNDAY DAY MONDAY TUESDAY WEDNESDAY THURSDAY FRIDAY SATURDAY Start Time Start Time Start Time End Time End Time End Time Total Hours Worked Total Hours of Rest Name of Employer Name of Employee Week Starting Week Ending 14 Guide uploads/Geographie/ your-guide-to-employing-a-foreign-domestic-worker-in-qatar.pdf