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Call the Telstra Business Technical helpdesk on 1800 066 594 visit Telstra.com/business cisco user guide XXXXXX CODE apr 10 1.  About this User Guide – about Security Device Manager (SDM) 03 2. Things to note before you start 03 3. Minimum Systems Requirements 04 4. Security Device Manager 06 5. Ways to access the SDM off CD or GUI 06 6.  Installing the Security Device Manager (SDM version 2.5) 07 7. Launching SDM 09 8. Installing Cisco VPN Client 11 9. Configuring your Router using SDM 21 10.  commonly requested features for Business Broadband Equipment Extras – Cisco CPE 23 11. “How to” for each feature 25 12. Glossary 37 13. Need additional help? 37 Welcome to Telstra Business Broadband Equipment – Cisco® 877W and 18121 Router You have purchased Telstra Business Broadband Equipment Extras – Cisco® Customer premises equipment. The Cisco user guide will help you to configure and setup your new router, so you can get more out of your Telstra Business Broadband service. 02 Ethernet customers The Cisco 1812–K9 router does not have built-in wireless capability. If you require wireless capability, please consult your IT specialist or contact 1800 655 744 for information on our range of IT support options, available through Telstra Business Support Extras . If you have purchased our Telstra Broadband Equipment Extras with Cisco ADSL Customer Premises Equipment (CPE), your included router is the Cisco 877W–K9. It has wireless capability. ADSL Customers This is a step-by-step guide to help you configure your Cisco router with the Security Device Manager (SDM), so that it can be used with your Telstra Business Broadband ADSL or Ethernet service. It will guide you through the basic steps to set up the configuration and features for the Cisco 877W or 1812 router supplied with your Telstra Business Broadband Equipment Extras. The user guide requires the reader to have a basic working knowledge of Cisco equipment, and should be used to supplement the Cisco 850, Cisco 870 and 1800 Series Access Routers Cabling and Quick Start Guide, which is included in your Telstra Business Broadband Equipment kit. To help make the set up of the basic and standard configurations easier, we recommend customers familiarise themselves with the Security Device Manager (your SDM software is included in this Extras package). Customers requiring more advanced router configuration or Local Area Network (LAN) settings should use the Command Line Interface (CLI)2. If you do not have the expertise to do this, please consult your IT specialist, Account Representative or call 1800 655 744 for more information on our range of IT support options, available through the Business Support Extras3. a.  Please ensure you have read the minimum systems requirements and compatibility criteria. b.  Ensure that all hardware meets minimum system requirements as per section 3. c.  Please store this user guide in a secure place, for quick and easy reference. d.  You can access the router in two ways: 1.  Command Line Interface4 (for advanced configuration & LAN settings) 2.  Security Device Manager (recommended). e.  All the commonly requested features noted in section 10 and 11 have been made available on your supplied router (877W or 1812)5; this document will guide you through how to enable these features using the SDM. f.  Please ensure you have read the Cisco 850 & Cisco 870 Series or the 1800 Series Access Routers Cabling and Quick Start Guide for connecting your Cisco router to the Telstra Business Broadband ADSL or Ethernet service. This Quick Start Guide is included in the kit. g.  We recommend you change or reset your router default password as soon as possible after you have installed and configured your supplied Cisco router. 2. Things to note before you start 3.  Minimum Systems Requirements A. SDM The following table defines the minimum system requirements to install the SDM on your computer. B. Wireless Please ensure you check the following requirements for using WPA wireless protocol.  Your wireless card must support WPA or WEP.  Make sure you have the most current drivers for your wireless card.  Your computer must have Windows XP service pack 2 installed and all the latest updates (you can download them through the Windows update site at windowsupdate.microsoft.com). Important first step:  Windows XP users must install a Microsoft update to enable WPA support before continuing.  The update can be downloaded at support.microsoft.com/kb/893357  You will need to restart your computer after downloading and installing the update.  Wireless Access is supported via Mac OS® X 10.3.3 or later with AirPort® software 3.3 or later. Web browser versions Cisco SDM can be used with the following browsers:  Firefox® 1.0.6 and later versions Please note: if you have Firefox set as your default web browser and would like to continue to use it, you will need to note the following: –  ensure that the pop-up blocker is switched off  –  you will not be able to connect using https or secure mode.  Internet Explorer® 5.5 and later versions.  Netscape® 7.1, 7.2, and 9.0. Java™ Run Time Environment (JRE) Cisco SDM requires Sun Java™ Runtime Environment (JRE). The Java Run Time Environment can be downloaded from the following webpage: www.java.com/getjava/ 03 04 1.  About this document – about Security Device Manager (SDM) Computer Operating System Requirements Computer with a Pentium®-class processor or greater  Windows Vista® (Business Edition)  Windows® XP Professional  Windows 2003 Server (Standard Edition)  Windows 2000 Professional with Service Pack 4 Windows 2000 Advanced Server is not supported  Microsoft TCP/IP installed (confirm via Start > Settings > Control Panel > Network > Protocols orConfiguration)  9 MB hard disk space  RAM: –  128 MB for Windows XP (256 MB recommended) –  64 MB for Windows 2000 (128 MB recommended) Computer Operating System Requirements Computer with a Pentium®-class processor or greater, including Tablet PC (Cisco VPN Client version 5.0.03.560)  Windows Vista (all released versions)  Windows XP  Windows 20007  TabletPC 2004/2005 Note For all Windows operating systems, only 32-bit platforms are supported  Microsoft TCP/IP installed (confirm via Start > Settings > Control Panel > Network > Protocols or Configuration).  50 MB hard disk space  RAM: –  128 MB for Windows XP (256 MB recommended) –  64 MB for Windows 2000 (128 MB recommended) –  32 MB for Windows 98 (see note under Operating Systems) –  64 MB for Windows NT and Windows ME (see note under Operating Systems) Apple® computer (Cisco VPN Client version 4.9.00.0050)  Mac OS® X, Version 10.4 or later  50 MB hard disk space  PPC only. None of the Release 4.9.00.0050 Mac OS® X 10.4 and higher on both Power PC (PPC) and Intel processors Not supported on Mac OS® X 10.3.9 and earlier C. Cisco VPN Client Cisco VPN Client for Windows Vista, release 5.0.03.560, does NOT support the following features:  System upgraded from Windows XP or earlier Windows operating systems to Vista. Please note: Clean OS installation if required.  Start Before Logon.  SmartCard authentication.  Integrated firewall.  InstallShield. Auto Update. Advisory about Connection Time on Windows Using the VPN Client to connect to a Windows Vista system might take longer than the time needed to connect to a Windows 2000 or Windows XP system. The actual time it takes to connect may vary for each customer. The Security Device Manager is a software program provided by Cisco to allow users to configure router IOS, Security and Network connection features via a web based Graphical User Interface (GUI). 4.  Security Device Manager We recommend users access the SDM GUI by opening up a web browser and typing in: https://10.10.10.1 Please note: An internet connection does not need to be open in order to access this site as it operates at the router level. 5.  Ways to access the SDM off CD or GUI 05 06 The following table indicates the system requirements to install the Cisco VPN Client on each of the supported platforms.6 minimum systems requirements 6.  Installing the Security Device Manager (SDM version 2.5) STEPS: 1. Insert the SDM CD into your CD Drive. 2. Download the SDM zip file to the PC. 3.  Extract the SDM zip file. Go to SDM installer folder and click setup.exe. The installation wizard will start as shown above. 4. Click Next. 5.  Select I accept the terms of the license agreement as shown above. 6. Click Next. 9.  Accept the default destination folder – as show above 10.Click Next. It is recommended that users install the Security Device Manager directly to the PC or desktop. 7. Select This Computer – as shown above 8. Click Next. You are now ready to install: 11.Click Install. 12.Click Finish after successful installation – as shown above. 07 08 7.  Launching SDM 2.  Enter the uploads/Ingenierie_Lourd/ cisco-user-guide-call-the-telstra-business-technical-helpdesk-on-1800-066-594.pdf

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