We hope that you have found this guide useful. If you need any more help please

We hope that you have found this guide useful. If you need any more help please call: Customer Service 800 90 90 or go online: General Information www.rta.ae Journey Planner wojhati.rta.ae January 2015 Dubai Metro handy guide Welcome. This is your handy guide to using the Dubai Metro. We will show you how easy it is to plan your journey, buy a ticket and ride the Metro. We hope you enjoy the tour. 01 JOURNEY PLANNING 02 FARES INFORMATION 10 YOUR METRO RIDE 20 Journey Planning 03 02 The following information makes your journey easier to plan: finding your nearest station and the station from which you can reach your destination. You’ll also find out about zones, bus and taxi connections as well as parking facilities. 04 Step 1 Find the nearest station to the start and end of your journey 09 Step 3 Choose the right travel time for you 06 Step 2 Find a convenient way to get to the station Scan here to download the Wojhati App داﻣﺎك اﻟﻌﻘﺎرﻳﺔ DAMAC PROPERTIES اﻟﺼﻔﻮح Al Sufouh ﻗﺮﻳﺔ اﻟﻤﻌﺮﻓﺔ Knowledge Village ﺧﺮﻳﻄﺔ ﺗﻮﺿﻴﺤﻴﺔ ﻟﺘﺮام دﺑﻲ Dubai Tram detailed map ﻣﺪﻳﻨﺔ دﺑﻲ ﻟﻺﻋﻼم Media City أﺑﺮاج ﺑﺤﻴﺮات ﺟﻤﻴﺮا Jumeirah Lakes T owers ﻣﺮﺳﻰ دﺑﻲ Dubai Marina 1 أﺑﺮاج ﺷﺎﻃـﺊ ﺟﻤﻴﺮا Jumeirah Beach Residence 1 2 أﺑﺮاج ﺷﺎﻃـﺊ ﺟﻤﻴﺮا Jumeirah Beach Residence 2 داﻣﺎك اﻟﻌﻘﺎرﻳﺔ DAMAC PROPERTIES ﺗﺮام دﺑﻲ Dubai Tram 37 03 05 04 Find the nearest station to the start and end of your journey Step 1 Journey Planning Journey Planning 07 06 There are three large parking facilities: Rashidiya (2700 spaces) on the Red Line Nakheel Harbour & Tower (3000 spaces) on the Red Line Etisalat around (2300 spaces) on the Green Line Find a convenient way to get to the station Step 2 Park & Ride Dubai Bus Arrival Times To receive bus arrival timings, send bus stop ID to 5223 Journey Planning Journey Planning Nice to know Parking is free for public transport users at the Park & Ride. See next page for details. example: D 537002 Space SEND Taxi Companies Cars Taxis 208 08 08 Ladies Taxis 208 08 08 Arabia Taxis 208 08 08 Metro Taxis 208 08 08 National Taxis 208 08 08 Dubai Taxi 208 08 08 (Including Special Services) Al Ghubaiba Al Ras Palm Deira Al Jadaf Al Jafiliya Emirates Towers Burj Khalifa/ Dubai Mall Noor Bank Mall of the Emirates Dubai Internet City Nakheel Harbour & Tower Ibn Battuta Jumeirah Lakes Towers Nakheel Sharaf DG FGB Business Bay Financial Centre World Trade Centre ADCB Oud Metha Dubai Healthcare City Union Al Fahidi BurJuman Creek Jebel Ali Danube Energy Baniyas Square Salah Al Din Abu Hail Stadium Etisalat Dubai Airport Free Zone Al Qusais Al Nahda Al Qiyadah Abu Baker Al Siddique Rashidiya Airport Terminal 3 GIGICO Al Rigga Airport Terminal 1 Emirates Deira City Centre DAMAC PROPERTIES 09 08 •  Use your nol Card or get your nol Red Ticket at the entry gate of this car park •  Please use the same nol Card or Ticket that you get at the entry gate of the car park for travel on public transport to benefit from the grace period and free parking •  Please exit the car park within 60 minutes of the last use of your nol Card on public transport or car parking fees will be applicable • There is no charge for entering and exiting the car park within 10 minutes Opening Hours: 24 hours, 7 days a week Parking fees for nol Red Ticket users: Please pay for your Ticket at the Parking Payment Machine before exiting the car park. Parking fees for non-public transport users: AED 10 per hour, with a maximum fee of AED 50* per day. *Plus AED 2 for ticket. Parking fees for nol Card users: Proceed straight to the car park exit gate, as it is not necessary to validate your nol Card at the Parking Payment machine. FREE parking daily for public transport users at Rashidiya Metro Station car park Fines AED 100 per day and up to AED 1000 – Parking in areas designated for public transport users for a period exceeding the permitted period AED 150 – Loss of parking ticket Please note • No valet or reservation parking offered • Must comply with traffic laws and regulations • No motorcycles and taxis are permitted • RTA will not be responsible for any loss or damage • After 48 hours all vehicles are liable to be impounded by the RTA Rashidiya Metro Station car park Saturday to Wednesday 05:30 to 00:00 Thursdays 05:30 to 01:00 (Fri) Fridays 13:00 to 01:00 (Sat) Station opening hours Please note: The times of the last trains do not depend on the station opening hours. Opening and closing hours may vary during special events and occasions. Choose the right travel time for you Step 3 Journey Planning Journey Planning Things to know Fares Information 11 10 Everything you need to know about ticket fares between zones and nol Cards – choose the one that is right for you, and where to buy them. What is a nol Card or nol Red Ticket? 12 Step 1 14 Step 2 Choose the nol Card or Ticket that suits you best 16 Step 3 How much should you pay? 18 Step 4 Where to buy and top-up your nol Card or Ticket To travel on the Metro you need to buy a nol Card or a nol Red Ticket 13 12 Did you know? With your nol Card you can use all modes of transport and even pay for parking or Dubai Taxi. What is a nol Card or nol Red Ticket? Step 1 Fares Information Fares Information There are 4 options available, find out which one will suit you best on the next page. It is easy to buy or top-up a nol Card, or add trips to your nol Red Ticket. Just go to a Ticket Vending Machine, Metro Ticket Office or RTA authorised sales agent. Each time you travel, tap your card at the card reader on the fare gates and it will automatically deduct the correct fare. It is easy! 15 14 Choose the nol Card or Ticket that suits you best Step 2 Fares Information Fares Information nol Blue Card (gold or regular) A secure personal Card for frequent travellers •  Enjoy the facility to register online and will be delivered within 10 working days. • Holds up to AED 5000 worth of credit and is valid for 5 years. • Personalised Card with the user’s photo. • Has an e-purse, which deducts the correct fare automatically. •  nol Blue (gold) Card allows the privilege of using Gold Class cabin on the Metro and Tram. •  Secure online services for top-up credit, viewing full transaction history and report a lost or stolen card. •  Receive SMS notifications related to confirmation of services and/or required instructions.** • More features such as loyalty points program, auto top up facility.** If the nol Red Ticket is initially purshased for a Single Trip within a particular Tier, then this ticket can be recharged for Trips only within that same Tier (up to 10 times). Easy to top-up *Cost of a Tier 1 trip • Holds up to AED 1000 worth of credit and is valid for 5 years. • Has an e-purse, which deducts the correct fare automatically. •  Can be used immediately and top-up at any ticket vending machine, metro ticket office or online (for registered card). • Holds up to AED 1,000 worth of credit and is valid for 5 years. • Has an e-purse, which deducts the correct fare automatically. • Can be used immediately and top-up at any ticket vending machine, metro ticket office or online (for registered card). •  Allows the privilege of using Gold Class cabin on the Metro and Tram. •  When used on modes of transport with no Gold Class cabin, you will be charged the regular fare. nol Silver Card For frequent travellers nol Gold Card For those who want first class travel Price AED 25 Credit AED 19 Price AED 25 Credit AED 19 Easy to top-up Easy to top-up •  Paper ticket at cost of AED 2 with at least 1 trip to be loaded and is valid for 90 days. • Can be top-up to a maximum of 10 trips or 5 daily passes. •  The same ticket can be used for Metro, Tram and Buses – there’s no need to get another new ticket. •  Daily pass allows an unlimitted number of trips for all zones and tiers during a single day. • Ideal for occasional or casual users of public transport. •  Does not have an e-purse account and must be pre-paid with the correct tiers, based on the zones to be travelled. Example price AED 6.00 Credit AED 4.00* nol Red Ticket For tourists and visitors top-up uploads/Ingenierie_Lourd/ dubai-metro-guide.pdf

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