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© 2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Confidential. For Channel Partner use only. Not for public distribution. Page 1 of 15 Cisco Business Edition 7000 Version 11.0 Ordering Guide November 2015 Ordering Guide This document is updated frequently. Ensure that you are using the latest version from: http://www.cisco.com/web/partners/sell/technology/ipc/uc_tech_readiness.html. For questions and comments please use Cisco Collaboration Servers Community. © 2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Confidential. For Channel Partner use only. Not for public distribution. Page 2 of 15 Contents 1. Introduction .......................................................................................................................................................... 3 1.1 Purpose, Audience, and Scope ....................................................................................................................... 3 1.2 Ordering and Quoting Tools ............................................................................................................................ 3 1.3 End-of-Sale and Product Code Change Bulletins ........................................................................................... 3 2. Cisco Business Edition 7000 .............................................................................................................................. 4 2.1 Cisco Business Edition 7000 Version 11 Highlights ........................................................................................ 4 2.2 Unified Communications Licensing Overview ................................................................................................. 4 3. Cisco Service and Support ................................................................................................................................. 7 3.1 Product Support Services ............................................................................................................................... 7 3.2 Product Warranty ............................................................................................................................................ 7 3.3 Cisco Software Support Service ..................................................................................................................... 7 4. Ordering Cisco BE7000 Solutions ...................................................................................................................... 8 4.1 Ordering New Systems ................................................................................................................................... 8 4.2 Ordering Upgrades and Migrations ................................................................................................................. 9 4.3 Ordering Workflow for New Systems .............................................................................................................. 9 4.4 Ordering Examples: New Systems ............................................................................................................... 11 4.5 License Feature and Software Upgrades ...................................................................................................... 13 4.6 Migration to Cisco Business Edition 7000 and User Licensing ..................................................................... 14 5. Cisco Capital Financing .................................................................................................................................... 14 5.1 Removing Sales Barriers .............................................................................................................................. 15 © 2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Confidential. For Channel Partner use only. Not for public distribution. Page 3 of 15 1. Introduction 1.1 Purpose, Audience, and Scope This document describes the pricing and packaging structure and ordering for Cisco® Business Edition 7000 (BE7000) Version 11.0. Before proceeding, please ensure that you are using the latest version of this guide from the following link: http://www.cisco.com/web/partners/sell/technology/ipc/uc_tech_readiness.html. Audience: This guide is for Cisco Systems field and Cisco specialized channel partners. Scope: This guide describes a simple, common process for ordering BE7000 solutions directly from Cisco, or through a Cisco distributor, reducing cost of entry for common deployments and minimizing lead time. For more detailed information on the Cisco BE7000 solution, go to http://www.cisco.com/go/be7000. 1.2 Ordering and Quoting Tools Cisco Collaboration Virtual Machine Placement Tool (VMPT) is the online tool (http://www.cisco.com/go/vmpt) to simplify planning and visualizing a deployment of virtualized Collaboration applications on platforms such as the BE7000. VMPT can accept information exported from the Collaboration Sizing Tool (tools.cisco.com/cucst) to further accelerate the design process. Cisco Commerce Workspace (CCW) is the online tool (http://www.cisco.com/go/ccw) for creating, managing, and sharing Cisco product configurations and orders. You also can manage promotion registrations using CCW. Cisco Support Contract Center (SCC) is the online tool for pricing, managing, and renewing service contracts and subscriptions for Cisco products. Visit http://www.cisco.com/go/cscc for more details and access to the tool. Partner Central provides tools and resources to help position and sell the BE7000. Detailed information about offerings such as Not for Resale (NFR) and financing from Cisco Capital® is also available at Partner Central: http://www.cisco.com/web/partners. 1.3 End-of-Sale and Product Code Change Bulletins Before starting a quote, please check end-of-sale announcements related to BE7000 at the following website: http://www.cisco.com/c/en/us/products/unified-communications/business-edition-7000/eos-eol-notice-listing.html. Some product codes used in earlier BE7000 versions have now been announced end-of-sale. If you have ordered the BE7000 in the past, please ensure that you understand and use the current process detailed in this document. © 2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Confidential. For Channel Partner use only. Not for public distribution. Page 4 of 15 2. Cisco Business Edition 7000 Cisco Business Edition 7000 (BE7000) is a family of packaged collaboration platforms designed for Enterprise companies with 1000 or more employees. Using a common building-block design approach, BE7000 products may be used to create comprehensive collaboration solutions that offer premium voice, video, mobility, messaging, presence, and contact center features on a single, virtualized, and centrally managed platform. These core communication capabilities allow fast-growing companies to benefit from rich collaboration tools that improve efficiency and productivity. 2.1 Cisco Business Edition 7000 Version 11 Highlights Server Hardware and Licensing ● Hardware is available through fixed-configuration part numbers. ● Servers ship with preinstalled virtualization software and Cisco Unified Communications Virtualization Hypervisor license. The Cisco Unified Communications Virtualization Foundation license may be purchased separately to replace the included version where centralized management or additional virtual machine capacity is required. ● Servers are available with either export-restricted or export-unrestricted software. ● Application and User Licenses are sold separately. Version 10 or 11 user licensing may be ordered using the ordering guides for Cisco Unified Workspace Licensing (UWL), Cisco Unified Communications Solutions and Cisco Messaging at: http://www.cisco.com/web/partners/sell/technology/ipc/uc_tech_readiness.html. No application or user licenses are included with Business Edition 7000. Ease of Install and Provisioning ● Cisco Unified Communications Virtualization Hypervisor and license are preinstalled on the server. ● Cisco Unified Communications Software Suite is preloaded on the Hypervisor data store. Select applications are now preinstalled to further simplify installation. Full details of software loads are available at: http://www.cisco.com/c/en/us/support/unified-communications/business-edition-7000/products-release- notes-list.html. 2.2 Unified Communications Licensing Overview Cisco User Licensing From Cisco Unified Communications Release 9.0, applications are licensed from the perspective of an end user. This model is distinct from earlier releases, where features were licensed by device. The following sections introduce the two available licensing types: User Connect Licensing and Unified Workspace Licensing, which may be mixed within a system deployment as required. Cisco User Connect Licensing User Connect Licensing (UCL) allows most Cisco Unified Communications products to be licensed on a per-user basis. With UCL, all client and server software, right-to-use (RTU) fees, port licenses, etc. are covered by the per-user license, simplifying the ordering and deployment process. UCL is available with the following licenses (summarized in Table 1): ● Essential UCL: This license enables use of an analog-telephone-adaptor (ATA) port or simple IP phone for shared working areas. Instant messaging and presence features are also included where devices are assigned to a specific user. © 2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Confidential. For Channel Partner use only. Not for public distribution. Page 5 of 15  Basic UCL: This license is suitable for desk-based users who require a voice-centric communications solution using an entry-level IP phone. It includes voice, instant messaging, and presence features.  Enhanced UCL: This license offers a richer collaborative experience for either desk-based or mobile users who require a single device. It includes voice, video, instant messaging, and presence features that may be enabled for mobile and remote access using Cisco Expressway™.  Enhanced Plus UCL: This license offers a richer collaborative experience for desk-based and mobile users who require two devices. It includes voice, video, instant messaging, and presence features that may be enabled for mobile and remote access using Cisco Expressway.  Cisco TelePresence® Room: This license enables any Cisco room-based telepresence system. ● Voice Messaging (voicemail): This license enables voice-messaging features for one user with Cisco Unity® Connection Basic licensing. It includes advanced message access options (Internet Message Access Protocol [IMAP], unified messaging, phone, and web). Note: MGCP controlled or IOS voice gateway ports do not require a user license. Cisco Unified Workspace Licensing Unified Workspace Licensing (UWL) offers an easy and affordable way to procure and deploy a broad range of Cisco Unified Communications applications and services using per-user licensing. UWL is available in two editions (summarized in Table 1): ● Standard Edition (UWL-Std): This license offers a rich collaborative experience for desk-based and mobile users who require multiple devices. It includes voice, video, voice messaging, instant messaging, and presence features that may also be enabled for mobile and remote access using Cisco Expressway. ● Professional Edition (UWL-Pro): This license offers a comprehensive collaborative experience for users. In addition to the benefits of UWL Standard Edition, each license includes the following: ◦ Personal Multiparty Named Host license. ◦ Perpetual on-premises Cisco WebEx Meetings Server license. ◦ One Cisco Unified Contact Center Express Standard Agent license for every 25 UWL-Pro users. ◦ One Cisco Unified Communications Manager Session Manager Edition (SME) session license for every 5 UWL-Pro users. For more details about Cisco UWL, please visit: http://www.cisco.com/go/cuwl. Table 1 and Figure 1 compare Cisco Unified Communications Version 11 license types to help determine which is most suitable for any set of requirements. Table 1 illustrates the features that are enabled by each license type. Figure 1 illustrates the minimum license type required for each Cisco device or client. © 2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Confidential. For Channel Partner use only. Not for public distribution. Page 6 of 15 Table 1. Cisco Business Edition 7000 Version 11 Licensing License Cisco UCL Essential Cisco UCL Basic Cisco UCL Enhanced Cisco UCL Enhanced Plus Cisco UWL Standard Cisco UWL Professional Price $40 $125 $210 $295 $325 $500 User profiles 1 1 1 1 1 1 Number of devices 1 1 1 2 10 10 IM and presence*      uploads/Management/ be7000-ordering-guide.pdf