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R et al (2010) Determinants of Employee Engagement in a Private Sector Organization: An Exploratory Study, Advances in Management, Vol. 3, Issue 10, pp.52-59. 246  Singh Anil Kumar ( 2009), “HRD Practices & Organization Culture in India”, The Indian Journal of Industrial Relations, Vol. 45, No. 2, Oct. 2009. 32.  Singh, Kuldeep (2003), “Effect of Human Resource Practices on Firm Performance in India”, Human Resource Development International Journal, pp. 110-116.  Thiagarajan, B & Renugadevi, V (2011) Employ-ee Engagement Practices in Indian BPO Indus- tries-An Emperical Investigation. Interdisciplinary Journal of Contemporary Research in Business, Vol.2, Issue 10, pp.134-141.  Valdez, R., & Gutek, B. (1987). Family roles. In B. Gutek, & L. Larwood (Eds.), Women's career development. (pp. 157–169). New York: Sage.  Yiing and Ahmad (2009)The moderating effects of organizational culture on the relationships between leadership behaviour and organizational commitment and between organizationa  Williams, K., & Alliger, G. (1994). Role stressors, mood spillover and perceptions of workfamily conflict in employed parents. Academy of Management Journal, 37, 837–868. WEB SITES (WWW)  Ashtosh Nigam (2006) , Attrition in IT - BPO: A Critical Appraisal in Indian Context, http://www.indianmba.com/Faculty_Column/FC404/fc404.html 301  Dileep Kumar , “Strong Industrial Relations: Not a Mirage to Indian HRD Managers”, http://www.indianmba.com  Jack Phillip (1996), “ Measuring ROI : Fifth level of Evaluation”, Available on www.astd.org  Haneberg, Lisa. 2005. Organization development basics. Alexandria, VA: ASTD Press, Available on www.astd.org  uploads/Management/ bibliography-books 4 .pdf

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  • Publié le Oct 27, 2022
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