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1 2 CIW Authorized Academic Partner (AAP) Program Guide Version 2.2 July 2005 2

1 2 CIW Authorized Academic Partner (AAP) Program Guide Version 2.2 July 2005 2 CIW Authorized Academic Partner (AAP) Program Guide © 2005 Prosoft Learning Corporation – All Rights Reserved. Version 2.2 Table of Contents Introduction................................................................................................................................... 3 CIW...................................................................................................................................................... 3 Prosoft Learning Corporation................................................................................................................ 3 CIW Authorized Academic Partner (AAP) program ................................................................................. 3 Qualified U.S. academic institutions..................................................................................................... 4 Qualified international academic institutions........................................................................................ 4 Partnership Responsibilities........................................................................................................... 4 Prosoft responsibilities ......................................................................................................................... 4 CIW AAP responsibilities ...................................................................................................................... 5 Communication ............................................................................................................................. 5 CIW AAP Community at CIWcertified.com............................................................................................. 5 Electronic CIW NEWSFLASHES............................................................................................................ 5 E-mail communication ......................................................................................................................... 5 Your online profile................................................................................................................................ 6 CIW Program Overview ................................................................................................................... 6 CIW program objectives........................................................................................................................ 6 CIW AAP Program Overview............................................................................................................ 8 Benefits................................................................................................................................................ 8 Course delivery guidelines.................................................................................................................... 8 Student feedback ................................................................................................................................. 9 Corrective action procedures ................................................................................................................ 9 Official CIW Curriculum ....................................................................................................................... 9 Curriculum availability and pricing ...................................................................................................... 9 Curriculum revision strategy ................................................................................................................ 9 Curriculum inventory management and return procedures................................................................. 10 Official CIW Training Options....................................................................................................... 11 Instructor-led training........................................................................................................................ 11 Web-delivered tools ............................................................................................................................ 11 Equipment Requirements............................................................................................................. 12 Hardware ........................................................................................................................................... 12 Software............................................................................................................................................. 12 Instructor Resources.................................................................................................................... 12 CIW CI application process................................................................................................................. 12 Additional instructional resources ...................................................................................................... 14 CIW Faculty Institute ......................................................................................................................... 14 Certification Testing .................................................................................................................... 15 CIW Certified Testing Center (CTC): Certification testing in your classroom......................................... 15 Exam registration process .................................................................................................................. 16 Taking the exam................................................................................................................................. 16 Exam results...................................................................................................................................... 16 Marketing Your Program .............................................................................................................. 17 Marketing resources........................................................................................................................... 17 Trademark guidelines......................................................................................................................... 18 CIW AAP Contract Renewal .......................................................................................................... 19 CIW AAP Site Expansion Policy .................................................................................................... 19 CIW AAP Site Relocation, Sale and Acquisition Policies................................................................ 19 Relocation .......................................................................................................................................... 19 Change of institution name ................................................................................................................ 19 CIW Worldwide Contacts .............................................................................................................. 19 CIW Authorized Academic Partner (AAP) Program Guide 3 © 2005 Prosoft Learning Corporation – All Rights Reserved. Version 2.2 Introduction Note: This CIW Authorized Academic Partner (AAP) Program Guide is referenced in the CIW AAP Schedule to the Authorized Partner Contract. The Terms and Conditions contained in this document are part of that Schedule. Welcome to the CIW Authorized Academic Partner (AAP) program. This Program Guide includes an overview of the CIW AAP program, as well as guidelines and recommendations that will help you establish successful CIW training at your institution. If you have any questions after reviewing this guide, contact the CIW AAP Program Team at CIW.AAP@CIWcertified.com, or access the CIW program Web site at www.CIWcertified.com for up-to-date information. The most current copy of this Program Guide is available on the CIW Authorized Academic Partner (AAP) Community information page at www.CIWcertified.com. CIW CIW is widely recognized as the industry-standard Internet-technologies and job-readiness certification program. The CIW vendor-neutral curriculum and certifications focus on Internet job skills, such as Web site design, development, administration and security. CIW certifications map to the Information Technology (IT) “Career Clusters” defined by the National Association of State Directors of Career Technical Education Consortium. These Career Clusters group IT skills and knowledge by the job roles most common in today’s workplace. These groupings help guide students and professionals alike in pursuing educational and workplace opportunities. IT students and professionals in more than 100 countries have earned more than 80,000 CIW certifications since the program’s inception in 1998. As one of the fastest-growing IT certifications, CIW is accepted and endorsed by governments, employers and academic institutions. The CIW Advisory Council, a team of influential educators, blue chip corporations, policymakers and nonprofit organizations, determines the architecture and skills objectives of CIW. The Council adheres to international standard processes and uses the IT job cluster framework created by the National Career Cluster Initiative. Prosoft Learning Corporation Prosoft Learning Corporation, a leading provider of Information and Communications Technology (ICT) certifications and content, owns and manages the CIW program as well as the CIW trademarks and intellectual property. For more information about Prosoft, visit www.ProsoftLearning.com. CIW Authorized Academic Partner (AAP) program The CIW AAP program allows qualified learning institutions to designate themselves and courses they offer as CIW-authorized. Members of the CIW AAP program gain access to a number of benefits, including a listing on the CIW Web site, marketing materials, CIW logos, professional development and instructor support. To become a CIW AAP and offer authorized training, an institution must meet these primary requirements: • Adhere to high standards for training, facilities, materials and student support. • Use Official CIW Curriculum. • Use CIW Certified Instructors (CIs), when required, to teach CIW courses*. *Licensed educators must become CIW CIs within one year of the date their institution attains AAP status. 4 CIW Authorized Academic Partner (AAP) Program Guide © 2005 Prosoft Learning Corporation – All Rights Reserved. Version 2.2 Qualified U.S. academic institutions In order to become a CIW AAP in the United States, a higher-education institution must be accredited by a national or regional accrediting body, and state accreditation is required for a secondary institution. U.S. regional accrediting bodies include the following: • Middle States Association of Colleges and Schools • New England Association of Schools and Colleges • North Central Association of Colleges and Schools • Northwest Association of Colleges and Schools • Southern Association of Colleges and Schools • Western Association of Schools and Colleges U.S. national accrediting bodies include the following: • Accrediting Commission of Career Schools and Colleges of Technology • Accrediting Council for Independent Colleges and Schools • Commission of the Council on Occupational Education Qualified international academic institutions In Canada, institutions must supply the appropriate provincial/territory registrations. International institutions will be qualified with appropriate government registrations on a case-by-case basis. Partnership Responsibilities Following is a list of key responsibilities for Prosoft (the CIW program) and the CIW AAP. A mutually beneficial partnership will result from a clear understanding of each partner’s responsibilities. Prosoft responsibilities Prosoft is responsible for: • Managing and ensuring overall CIW program quality and integrity. • Developing, reviewing and updating CIW program and certification exam materials based on technology changes and IT industry needs. • Developing CIW Faculty Institute programs to certify and support CIW CIs. • Authorizing qualified CIW AAP applicants. • Renewing CIW AAP authorization status based on established criteria. • Developing and providing up-to-date CIW marketing materials. • Providing online access to program support materials (available at www.CIWcertified.com). CIW Authorized Academic Partner (AAP) Program Guide 5 © 2005 Prosoft Learning Corporation – All Rights Reserved. Version 2.2 CIW AAP responsibilities CIW AAPs are responsible for: • Ensuring student satisfaction by using high-quality CIW-authorized training and sufficient quality- control measures. • Managing and scheduling CIW courses at their institutions, and registering students in a professional manner. • Providing and maintaining learning facilities, including the hardware, software and audiovisual equipment needed for instruction, as outlined in this CIW AAP Program Guide. • Adhering to the CIW program requirement that CIW CIs teach authorized CIW courses. Licensed educators must become CIW CIs within one year of the date their institution attains AAP status. • Marketing authorized CIW courses. • Ordering and using only Official CIW Curriculum or products in class, and ensuring that all course objectives and guidelines are met during class. • Complying with CIW, CIW AAP and CIW CI program requirements and policies. • Keeping accurate site and contact information on the online Partner Profile. • Issuing a completion certificate to each student who completes a CIW course. Communication Industry and program information changes frequently. CIW staff considers it critical to communicate these changes. The following methods are used to communicate this information. CIW AAP Community at CIWcertified.com As a CIW AAP, you will have access to a private CIW AAP section at www.CIWcertified.com. This section will be the primary communication connection between Prosoft and your institution, and will give you important CIW program information and tools to help you administer the program at your school. You will find a variety of instructional tools, details about instructor certification programs, marketing materials, and program guides and forms. Electronic CIW NEWSFLASHES You will periodically receive an electronic CIW NEWSFLASH that highlights important program-related news and communicates information about new tools and resources that are available to you, your institution and your students. Your location will be automatically added to the distribution list when your institution has been approved as a CIW AAP. E-mail communication To support your institution, the CIW AAP Program Team can answer program-related questions via the following e-mail addresses. Additional contact information is located on the last page of this guide. • CIW AAP program issues: CIW.AAP@CIWcertified.com • CIW Certified Instructor (CI) issues: CIW.CI@CIWcertified.com • CIW exam information: CIWCustService@CIWcertified.com 6 CIW Authorized Academic Partner (AAP) Program Guide © 2005 Prosoft Learning Corporation – All Rights Reserved. Version 2.2 Your online profile To ensure that all program and industry-related information reaches you, your CIW CIs and students, you must keep all contact information up to date. Online profiles can be accessed through www.CIWcertified.com by entering one of the site’s private communities (Academic [AAP] Community, Instructor Community or Candidate Community). CIW Program Overview The following information describes the CIW program, including CIW certifications and exams. CIW program objectives The CIW certification program validates job-role skills competency for entry-level job seekers and seasoned professionals alike. CIW provides a clear path with industry-recognized job uploads/Management/ ciw-program-guide.pdf