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Nec xn120 cti guide This guide explains the installation con ?guration and operation of the XN CTI application Further information will be supplied with any optional equipment that you have purchased Please keep all information supplied for future referen

This guide explains the installation con ?guration and operation of the XN CTI application Further information will be supplied with any optional equipment that you have purchased Please keep all information supplied for future reference Regulatory Notice Refer to the Getting Started Guide - supplied with the XN Main Unit for the Declaration of Conformity related to the product Warning This is a class A product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures ? Microsoft ? ? Windows ? ? Outlook ? ? Small Business Server ? are registered trademarks of the Microsoft Corporation in the United States and other countries Screen shot s reprinted by permission from Microsoft Corporation Other company and product names used in this manual are company trademarks or registered trademarks XN CTI Getting Started Guide Rev March - CContents Description What is XN CTI What this guide covers Requirements Telephone System MyCTI TapiServer PC ?? Users MyCTI TapiServer PC Users MyCTI Client PC XN ?? Programming Sequence Installing the NEC TAPI Driver Installing the NEC MyCTI TapiServer Location Details TapiServer Administration Licensing TapiServer Hardware-ID Entering License Installing the NEC MyCTI Client Using the NEC MyCTI Client Outgoing Calls Manual Dialing Phonebook Dialing Incoming Calls Show NEC MyCTI Window Show Quickinfo Bubble Window Open found contacts automatically Open created Journal entries automatically Setting additional contacts folders to pop Setting journal entries automatically XN CTI Guide CXN CTI Guide Description What is XN CTI The NEC Infrontia XN has capability to use Computer Telephony Integration CTI It uses the Telephony Application Programming Interface TAPI Protocol To allow CTI an Ethernet interface is present on the EXIFU-A option card Further information relating to the EXIFU-A option card is available in the EXIFU Guide What this guide covers This guide contains the installation procedure for installing MyCTI in a Client Server environment This is installed in three stages as follows TAPI Driver installation AspireTSP MyCTI TapiServer installation MyCTI Client installation The TAPI Driver is installed to a PC which acts as the TapiServer the TAPI driver provides real time communication between the XN PBX and PC acting as TapiServer The TapiServer application is installed to a PC which acts as the TapiServer The Server application should be installed to a PC containing the TAPI driver AspireTSP The TapiServer application is used to distribute the TAPI to client PC ? s where the MyCTI Client is installed The Client side is installed to Client PC ? s The Client application consists of a dialer module which integrates into Microsoft Outlook The Client application then connects to the MyCTI TapiServer to allow monitoring and control of Telephones The on-line help available within MyCTI provides further information for installing MyCTI into any other environment not covered in this guide XN CTI Guide CXN CTI Guide Requirements Telephone System XN Main Cabinet EXIFU-A option card MyCTI TapiServer PC ?? Users Operating System Windows Professional Windows XP Professional Windows