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Npm administrator guide ADMINISTRATOR GUIDE Network Performance Monitor Version Last Updated November C ? SolarWinds Worldwide LLC All rights reserved This document may not be reproduced by any means nor modi ?ed decompiled disassembled published or distr

ADMINISTRATOR GUIDE Network Performance Monitor Version Last Updated November C ? SolarWinds Worldwide LLC All rights reserved This document may not be reproduced by any means nor modi ?ed decompiled disassembled published or distributed in whole or in part or translated to any electronic medium or other means without the prior written consent of SolarWinds All right title and interest in and to the software services and documentation are and shall remain the exclusive property of SolarWinds its a ?liates and or its respective licensors SOLARWINDS DISCLAIMS ALL WARRANTIES CONDITIONS OR OTHER TERMS EXPRESS OR IMPLIED STATUTORY OR OTHERWISE ON THE DOCUMENTATION INCLUDING WITHOUT LIMITATION NONINFRINGEMENT ACCURACY COMPLETENESS OR USEFULNESS OF ANY INFORMATION CONTAINED HEREIN IN NO EVENT SHALL SOLARWINDS ITS SUPPLIERS NOR ITS LICENSORS BE LIABLE FOR ANY DAMAGES WHETHER ARISING IN TORT CONTRACT OR ANY OTHER LEGAL THEORY EVEN IF SOLARWINDS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES The SolarWinds SolarWinds Design Orion and THWACK trademarks are the exclusive property of SolarWinds Worldwide LLC or its a ?liates are registered with the U S Patent and Trademark O ?ce and may be registered or pending registration in other countries All other SolarWinds trademarks service marks and logos may be common law marks or are registered or pending registration All other trademarks mentioned herein are used for identi ?cation purposes only and are trademarks of and may be registered trademarks of their respective companies page CADMINISTRATOR GUIDE NETWORK PERFORMANCE MONITOR Table of Contents Network Performance Monitor Administrator Guide Orion Platform features in NPM Pre-installation hints Common features NPM licensing model License NPM with other SolarWinds products Manage and activate your NPM license Uninstall SolarWinds NPM Before you begin Uninstall NPM Manage interfaces in NPM View interface status interface health and details about downtime in NPM Change the time period Set the retention period for interface downtime history Disable interface downtime monitoring View interface health Display physical layout of interfaces on graphical stencils Device View Highlight interfaces with a certain status Display status details for an interface Display In and Out Utilization of interfaces Detect and predict duplex mismatches in NPM How do I resolve mismatches Troubleshoot duplex mismatches Edit interface properties in NPM Suspend collecting data for interfaces in NPM Maintenance mode Set the interface status as Unpluggable Unmanage an interface page CRemotely manage monitored interfaces in NPM Troubleshoot nodes and interfaces that are Unknown Device status Unknown status Verify that the status and response time are polled through ICMP Verify the polling method for the node Verify that the status poller is enabled Unknown interfaces Data not populating from the device even though the node is Up Observe real-time data for nodes and interfaces on charts Monitor capacity usage trends on the network and forecast capacity issues in NPM Forecast capacity for nodes interfaces or volumes in NPM Locate pending capacity problems View capacity usage trends and forecast in graphs View capacity usage trends and forecast in tables Add capacity forecasting widgets Change capacity forecasting settings