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Sample chc33015 certificate iii in individual support

SAMPLE Learner Guide CHC Certi ?cate III in Individual Support Home and Community Support Version Produced July Copyright ? Compliant Learning Resources All rights reserved No part of this publication may be reproduced or distributed in any form or by any means or stored in a database or retrieval system other than pursuant to the terms of the Copyright Act Commonwealth without the prior written permission of Compliant Learning Resources CDate Version control document history Summary of modi ?cations made July Version ?nal produced following validation Version v SAMPLE Learner Guide Page Version No Produced July ? Compliant Learning Resources CSAMPLE TABLE OF CONTENTS This is an interactive table of contents If you are viewing this document in Acrobat clicking on a heading will transfer you to that page If you have this document open in Word you will need to hold down the Control key while clicking for this to work LEARNER GUIDE I PROVIDING HOME AND COMMUNITY SUPPORT SERVICES Determining Requirements of Individual Plan Reading and Interpreting Individualised Plans Preparing For Your Visit to a Client ? s Home Establishing Relationship in the Home Your Organisation ? s Procedures Communicating with the Person Engaging Appropriately with Others in the Client ? s Residence Checking for Hazards to Health Operating Respectfully in the Home Implementing Individualised Plans Complying with Duty of Care Requirements Demonstrating Respect and Sensitivity Towards Others Dealing with Ethical Dilemmas Behaviours of Concern Possible Abuse and Neglect Maintaining the Client ? s and Carer ? s Privacy and Con ?dentiality Completing Reporting and Documentation Completing and Maintaining Documentation Within Your Organisation ? s Reporting Requirements Ensuring Any Arrangements for Follow Up Visits are Documented II SUPPORTING RELATIONSHIPS WITH CARERS AND FAMILIES Including Carers and Family as Part of the Support Team Assessing and Acknowledging the Role of Carers and Family Recognising and Supporting Carers Involving Carers and Families in the Design and Delivery of the Person ? s Support Services Assessing and Responding to Changes in the Care Relationship Learner Guide ? Compliant Learning Resources Version No Produced July Page CSAMPLE Assessing Potential Risks of Change to the Care Relationship Supporting the Person Carer and Family Monitoring and Promoting Carer Rights Health and Wellbeing The Needs and Issues A ?ecting Carers in Supporting the Care Relationship with the Person Providing Carers and Families with Information About Carer Support Services CONCLUSION What have we learned What next FEEDBACK Learner Guide Page Version No Produced July ? Compliant Learning Resources CSAMPLE LEARNER GUIDE Unit Description CHCHCS ?? Provide home and community support services This unit describes the skills and knowledge required to work in a home support environment and community settings with individuals family members sta ? visitors suppliers and others to meet established work requirements This unit applies to workers in a community services context Work performed requires some discretion and judgement and is carried out under regular direct or indirect supervision CHCCCS - Support relationships with carers and families This unit describes the skills and knowledge