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Grc ops guide Operations Guide SAP BusinessObjects Access ControlTM Process ControlTM Risk ManagementTM Target Audience èü ?n ? Technical Consultantsèü ?n ? System Administrators èü ?n ? Solution Consultantsèü ?n ? Business Process Owner èü ?n ? Support S

Operations Guide SAP BusinessObjects Access ControlTM Process ControlTM Risk ManagementTM Target Audience èü ?n ? Technical Consultantsèü ?n ? System Administrators èü ?n ? Solution Consultantsèü ?n ? Business Process Owner èü ?n ? Support Specialist PUBLIC èüûKX ?? ? ? ? ?? k ??ò í ? hR ÁÇ ?? ??? ? ? ? ? ? f? a? ? q ?- B ?? ?? E rG ôc? ?? ? Document History CAUTION Before you start the implementation make sure you have the latest version of this document You can ?nd the latest version at the following location http service sap com instguides SAP BusinessObjexts SAP BusinessObjects Governance Risk Compliance GRC Version Date - - - - - - Description Initial release Added statement to clarify that Content Lifecycle Management CLM is currently only available for SAP BusinessObjects Process Control and SAP BusinessObjects Risk Management Modi ?ed Superuser Privilege Management SPM Schedule Periodic Tasks PUBLIC - - Table of Contents Chapter Chapter Chapter Chapter Getting Started Global De ?nitions Important SAP Notes Technical System Landscape Software Component Matrix Related Documentation Monitoring of the Application CCMS Monitor Templates Alert Monitoring with CCMS Component Speci ?c Monitoring Detailed Monitoring and Tools for Problem and Performance Analysis Trace and Log Files Operating System Monitors Workload Monitors Other Important Problem Analysis and Monitoring Tools Interface Monitors Important Application Objects Managing the Application Starting and Stopping Backup and Restore System Copy Periodic Tasks Scheduled Periodic Tasks Load Balancing User Management Printing - - PUBLIC Chapter Chapter Chapter Chapter Chapter Chapter Monitoring and Managing Content Lifecycle Management CLM Introduction Monitoring of CLM Management of CLM Software Change Management Support Desk Management High Availability of CLM High Availability Software Change Management Transport and Change Management Development Requests and Development Release Management Quality Management and Test Management Support Packages and Patch Implementation Troubleshooting Con ?guring Remote Connection to SAP Support Read Only Role Appendix Categories of System Components for Backup and Restore Related Information PUBLIC - - Getting Started Getting Started The Operations Guide provides operation and administration information for Process Control Risk Management and Access Control SAP BusinessObjects Process Control is an enterprise software solution for compliance and policy management The compliance management capabilities enable organizations to manage and monitor its internal control environment This provides the ability to proactively remediate any identi ?ed issues and then certify and report on the overall state of the corresponding compliance activities The policy management capabilities support the management of the overall policy lifecycle including the distribution and attestation of policies by target groups These combined capabilities help reduce the cost of compliance and improve management transparency and con ?dence in overall compliance management processes SAP BusinessObjects Risk Management enables organizations to balance business opportunities with ?nancial legal and operational risks to minimize the market penalties from high-impact events The application allows customers to collaboratively identify these risks and monitor them on a continuous basis Stakeholders and owners are provided with such tools as analytic dashboards for greater visibility in mitigating