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study guide OSHAcademy Course Study Guide Preventing Workplace Violence Copyright ? - Geigle Safety Group Inc OSHAcademy Course Study Guide OSHAcademy Course Study Guide Preventing Workplace Violence Copyright ? Geigle Safety Group Inc No portion of this

OSHAcademy Course Study Guide Preventing Workplace Violence Copyright ? - Geigle Safety Group Inc OSHAcademy Course Study Guide OSHAcademy Course Study Guide Preventing Workplace Violence Copyright ? Geigle Safety Group Inc No portion of this text may be reprinted for other than personal use Any commercial use of this document is strictly forbidden Contact OSHAcademy to arrange for use as a training document This study guide is designed to be reviewed off-line as a tool for preparation to successfully complete OSHAcademy Course Read each module answer the quiz questions and submit the quiz questions online through the course webpage You can print the post-quiz response screen which will contain the correct answers to the questions The final exam will consist of questions developed from the course content and module quizzes We hope you enjoy the course and if you have any questions feel free to email or call OSHAcademy NW Amberglen Parkway Suite Beaverton Oregon www oshatrain org instructor oshatrain org Copyright ? - Geigle Safety Group Inc Page of OSHAcademy Course Study Guide Contents Course Introduction Workplace violence ?? a preventive approach The Law The Importance of Planning Be prepared The benefits of a joint effort Module Initial Assessment and Security Review Introduction Form a Planning Group Threat Response Team Working with Your Union Defining violence in the workplace Type I - Criminal Act Type II - Recipient of Service Type III - Employment Relationship Determining risk factors for workplace violence Conducting a security survey Module Quiz Module Developing an Effective Written Policy Write a comprehensive policy statement Advantages of Written Policies Policy Statement Contents Recommended Approaches Copyright ? - Geigle Safety Group Inc Page of OSHAcademy Course Study Guide Model Policy for Workplace Threats and Violence Module Quiz Module Developing a Written Violence Prevention Plan Introduction Warning Signs of Violence Be proactive confront the problem early-on Proactive control measures Prevention measures for each violence type Type I Criminal Violence Prevention Measures Potential Type II Recipient of Service Prevention Measures Potential Type III Employment Relationship Prevention Measures More about administrative control strategies Module Quiz Module Violence Prevention Program Education and Training Training Violence Prevention Training strategies and techniques Employee training Supervisory training Incident response team training Sample Training Topics Role Playing Exercises to Defuse Violent Situations Hands-on practice Fill the skills gaps Copyright ? - Geigle Safety Group Inc Page of OSHAcademy Course Study Guide Module Quiz Module Incident Investigation and Reporting Develop a procedure for employees to report incidents Threat Incident Report System When the violent or threatening incident occurs Investigating incidents of violence Types of Investigations Threat assessment investigations Administrative Investigations Criminal investigations Module Quiz Module Incident Reporting Immediately after the violent act Initiate the Post Incident Trauma Plan Employee Assistance Program services EAP Support Prosecution of Offenders Administrative Actions to Keep an Employee Away from the Worksite Disciplinary Actions Disabilities as a Defense against Alleged Misconduct Actions to inform all employees and the public Module Quiz Module Organizational Recovery Introduction Copyright ? - Geigle Safety Group