Remerciez-le!

Remerciez @Admin pour avoir partagé cet document gratuitement, de la manière la plus simple, en partageant sur les réseaux sociaux.

GROWING TO MEET NEW CHALLENGES GUIDE DOGS NSW/ACT / Annual Report 2010 01 || A

GROWING TO MEET NEW CHALLENGES GUIDE DOGS NSW/ACT / Annual Report 2010 01 || A MESSAGE FROM OUR PATRON 02 || PRESIDENT’S REPORT || TO OUR SUPPORTERS WE SAY THANK YOU 06 || A MESSAGE FROM THE CHIEF EXECUTIVE OFFICER 10 || MANAGEMENT REPORTS 25 || CENTRE FOR EYE HEALTH 30 || CORPORATE GOVERNANCE 32 || BOARD OF DIRECTORS 34 || ABRIDGED FINANCIAL STATEMENTS 36 || COMPANY INFORMATION IBC || CONTACT DETAILS GUIDE DOGS NSW/ACT ABN 52 000 399 744 Guide Dogs NSW/ACT receives no State or Federal Government funding and is fi nancially dependent on the generosity of the people of NSW and the ACT. GUIDE DOGS NSW/ACT / ANNUAL REPORT 2010 A MESSAGE FROM OUR PATRON THE GOVERNOR OF NEW SOUTH WALES 01 PROFESSOR MARIE R BASHIR AC CVO Governor of New South W ales Sydney, September 2010 Guide Dogs NSW/ACT provides all its services, including the wonderful Guide Dogs, free-of-charge. Th ey rely entirely on the generous support of individual donors and partner organisations. In the past year, instructors from Guide Dogs NSW/ACT travelled over one million kilometres to deliver tailored programs to 3,492 people. Nearly half these programs were delivered outside the Sydney metropolitan area, as the organisation is committed to serving regional communities and providing local services wherever possible. Th e number of people seeking their services continues to grow. By 2020, it is likely that more than 250,000 people in NSW and the ACT will have a visual impairment serious enough to aff ect daily living. Last November, it was my great pleasure to open the Centre for Eye Health, an initiative of Guide Dogs NSW/ACT and Th e University of New South Wales. Th is world-class facility is a result of clients wanting Guide Dogs NSW/ACT to invest in the area of preventative eye health. Since opening, the Centre has provided advanced eye testing (which helps to detect eye disease in its early stages) for more than 1,000 clients. It is anticipated that 10,000 more people will be tested in the coming 12 months. In addition to its life-changing services, Guide Dogs NSW/ACT actively advocates better access for people with impaired vision, and awareness of their rights and needs, reminding us that everyone has the right to live safely, independently and with dignity. Guide Dogs NSW/ACT is an organisation worthy of your continuing support, for which I thank you. GUIDE DOGS NSW/ACT / ANNUAL REPORT 2010 02 WHERE THE FUNDS CAME FROM CONSOLIDATED FIVE YEAR TRADING COMPARISON 2009/10 2008/09 2007/08 2006/07 2005/06 $’000 $’000 $’000 $’000 $’000 Bequests 12,759 12,386 18,711 11,421 10,832 Donations (incl. appeals) 5,751 5,295 4,561 4,684 4,145 Direct marketing/ merchandising (net) 62 107 213 399 306 Income fr om investments 1,765 1,932 3,338 4,095 3,189 Government grants (nil all years) – – – – – Other (incl. fair-value adjustments of investments) 2,290 (4,255) (5,107) 26 105 Defi cit funded fr om reserves – 927 – – – T otal 22,627 16,392 21,716 20,625 18,577 2009/10 2008/09 2007/08 2006/07 2005/06 $’000 $’000 $’000 $’000 $’000 Client O&M instruction 8,738 7,878 7,022 6,182 5,320 Guide Dogs Centre 1,810 1,744 1,982 1,663 1,571 Centre for Eye Health services 1,970 – – – – Fundraising, community information and planned giving 5,693 4,508 3,969 3,589 3,196 Governance, fi nance and administration 2,963 2,262 2,001 2,042 1,853 Surplus transferred to reserves 1,453 – 6,742 7,149 6,637 T otal 22,627 16,392 21,716 20,625 18,577 HOW THE FUNDS WERE USED 03 It gives me great pleasure to present my report covering the 12 months to 30 June 2010, another busy and productive year for Guide Dogs NSW/ACT. Th e accounts present a somewhat confusing picture. Whilst the bottom line of a surplus of $1,453,353 is a defi nite improvement on the previous year’s defi cit, this is principally the result of an increase in the market value of investments. Each year the rise or fall in the fi nancial markets tends to swamp the underlying fi nancial result. Excluding the impact of the change in market values of investments, we operated at a defi cit of roughly $500,000. I do need to emphasise that this was expected and is the result of the establishment of the Centre for Eye Health, which operated within budget. Overall, on the expenditure side, the Company operated within budget. Whilst there was a substantial increase in Client Service costs, the major portion of this is attributable to the Centre for Eye Health which has completed its fi rst full year of operation. During the year Dr Craig Macpherson resigned as a Director having served the organisation for almost 10 years. On your behalf, I thank Dr Macpherson for his involvement over a decade of quite dramatic change for the organisation. Some years ago the Board introduced a process to identify the gaps on the Board in terms of skills and attributes. In seeking a replacement for Dr Macpherson we searched more widely for candidates and were encouraged that we received so many high quality applicants. Whilst this made the selection process more tortuous, it was a refl ection of the high regard with which Guide Dogs is held in the community. Th e two new Directors Steve Kouris and Zorana Bull, having been appointed to fi ll casual vacancies, come up for re-election at our AGM. A B C STEPHEN President Sydney, 11 October 2010 PRESIDENT’S REPORT GUIDE DOGS NSW/ACT / ANNUAL REPORT 2010 04 You will note that we have taken advantage of recent changes in Corporations Law to simplify the presentation of the accounts. In addition, members have been asked how they wish to receive the statutory information. Th ese changes, which will save money, are intended to provide members with information about our activities, which are tailored to the individual member’s needs. It goes without saying that anyone can receive a full set of accounts merely by asking for them. Shortly before our last Annual General Meeting we appointed a Joint Chief Executive Offi cer as part of a process to investigate the sharing of resources with Guide Dogs Victoria. We have been pleased with the way that Dr Graeme White has settled into his expanded role covering both states. Th e Board is confi dent that the eff ectiveness of the organisation has improved as a result of the sharing of resources and knowledge with our Victorian colleagues. One of the highlights of the year was the formal opening of the Centre for Eye Health by Her Excellency, Professor Marie Bashir AC CVO last November. Following the opening, the Centre has increased its activity and is now in the process of recruiting additional staff to cope with the increasing demand. A more comprehensive review of the Centre’s activities is included on pages 25 and 26 of this report. Both these initiatives are driven by the same set of interlinked realities. First, there is the realisation that there will be a signifi cant increase in demand for our services over the next 10 to 20 years. Th is increase in demand is driven in part by an ageing population suff ering from degenerative and other eye conditions, a large number of which could be managed if identifi ed early, and a public health system which is already fi nding it diffi cult to provide timely ophthalmological services. We are in the fortunate position of being able to do something about both. Th e Centre for Eye Health is intended to help identify those most at risk of preventable vision loss; whilst the collaboration with Guide Dogs Victoria should help ensure we run a cost eff ective operation focussed on the provision of services to those who require them. Whilst it may be more interesting to talk of the new, the reality is that the organisation’s principal activity remains the provision of mobility assistance to people who are vision impaired, through tailored training programs and equipment. Our focus on this important service to our clients remains undiminished. In summary, this was a successful year, with the Centre for Eye Health becoming operational, continuing to build on the collaboration with Guide Dogs Victoria, and the appointment of a new CEO; whilst maintaining the momentum in the provision of our services to the vision impaired. PRESIDENT’S REPORT CONTINUED None of this would have been achieved without the hard work of our staff , volunteers, benefactors and many supporters; my thanks to them. At a personal level, I owe a debt of gratitude to my fellow Directors for their active involvement and counsel. 5 05 COFFS HARBOUR LISMORE TAMWORTH NEWCASTLE ORANGE GUIDE DOGS CENTRE, GLOSSODIA WESTMEAD CANBERRA (ACT) 5 ALBURY CHATSWOOD With 10 offi ces situated throughout NSW and the ACT, last year alone, our instructors travelled over 1,047,116 KM to ensure that, wherever possible, mobility skills are taught in the environment in which they will be used. TO OUR SUPPORTERS WE SAY THANK YOU / 04 PRESIDENT’S REPORT CONTINUED None of this would have been achieved without the hard work of our uploads/s1/ guide-dogs-annual-report-2010.pdf