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Physical Security Guide Lead Agency Publication G1-013 Security Control Centre

Physical Security Guide Lead Agency Publication G1-013 Security Control Centre Space Requirements Technical Security Branch Technical Operations Royal Canadian Mounted Police Revised: September 2006 Lead agency publication G1-013 RCMP Technical Security Branch September 2006 Any suggestions, revisions and comments regarding this guide should be directed to the Officer in Charge, Technical Security Branch (TSB), Technical Operations, Royal Canadian Mounted Police, 1426 St. Joseph Blvd., Ottawa ON K1A 0R2 The development of this guide is based on the RCMP Security Control Centre Space Requirements, formerly guide SSB-SG-7, issued November 1981, revised July 1987. Acknowledgements Committee members: Canadian Nuclear Security Commission (CNSC); Canadian Security Intelligence Service (CSIS); Public Works and Government Services Canada (PWGSC); Industry Canada (IC); Transport Canada (TC); and Treasury Board Secretariat (TBS) © (2006) HER MAJESTY THE QUEEN IN RIGHT OF CANADA as represented by the Royal Canadian Mounted Police (RCMP), Ottawa Canada K1A 0R2 This publication may be reproduced verbatim, in its entirety, without charge, for educational and personal purposes only. However, written permission from the RCMP is required for use of the material in edited or excepted form, or for any commercial purpose. Lead agency publication G1-013 RCMP Technical Security Branch September 2006 i TABLE OF CONTENTS 1 Introduction .......................................................................................................................... 1 2 Scope ..................................................................................................................................... 1 3 Application ............................................................................................................................ 1 4 Definitions ............................................................................................................................. 2 5 Design Requirements........................................................................................................... 2 6 Operational Requirements ................................................................................................... 3 7 Environmental Requirements .............................................................................................. 4 8 Systems Design Approach .................................................................................................. 5 8.1 Understanding the requirements ...................................................................................... 5 8.2 Defining the requirements ................................................................................................ 5 8.3 Allocating resources ........................................................................................................ 6 8.4 Human-machine interface considerations ........................................................................ 6 8.5 Security Control Centre .................................................................................................... 6 8.6 Room for rack-mounted alarm equipment ....................................................................... 6 8.7 Room for wall-mounted alarm equipment ........................................................................ 7 8.8 Washroom facilities .......................................................................................................... 7 8.9 Emergency power supply ................................................................................................. 7 8.10 Telephone equipment room (or closet) ......................................................................... 7 9 References ............................................................................................................................ 7 APPENDIX A - Typical Office Space Configurations ............................................................... 1 APPENDIX B - Performance Limits for Cabinet Cooling Blowers (Informative) ................... 1 APPENDIX C - Alarm Monitoring Space Planning Factors ..................................................... 1 APPENDIX D - Ergonomic Functional Models .......................................................................... 1 Lead agency publication G1-013 RCMP Technical Security Branch 1 September 2006 1 Introduction In accordance with the Treasury Board Secretariat’s Operational Security Standard on Physical Security, a Security Control Centre (SCC), whether proprietary or off-site, is a focal point for monitoring various systems such an electronic access control system (EAC), an electronic intrusion detection system (EID) and closed-circuit video equipment (CCVE), environmental processes (EP) and industrial processes (IP). This centre will typically include other personal or life safety equipment such as a fire alarm panel. A control centre of this nature would typically only be used in larger facilities. 2 Scope This revised guide supersedes the previously published guide of the same name. It has been developed to serve as a reference which can be used in determining minimum space requirements and ergonomic Human-Machine Interface (HMI) conceptual designs when planning or designing a SCC (see Appendix A - Sample Office Space Configurations). This guide is not intended to be a design standard nor a specification for a particular location, system or network. It is intended to be a reference for use in the development of local space requirements; therefore, it should identify all areas to accommodate personnel, equipment and supplies associated with control, alarm and event monitoring activities. 3 Application The SCC should be located in a security zone. A SCC is used to monitor and control the status of equipment or systems such as electronic access control (EAC), electronic intrusion detection systems (EID), duress alarms systems, biometric identification systems, closed circuit video equipment (CCVE), emergency communications systems (911), fire alarms systems, elevators control systems, etc. Refer to RCMP security guide G1-026, Guide to the Application of Physical Security Zones for more detailed information. The SCC must have some form of mechanical or electrical control of access into the security zone and must not contravene the life safety requirements of the National Building Code of Canada, the National Fire Code of Canada and related codes, standards and guidelines administered by the Federal Fire Protection Association (FFPA). Refer to RCMP security guide G1-010, Security Connotations of the 1995 National Building Code for more detailed information on typical National Building Code security- related issues and to RCMP security guide G1-024, Control of Access for control of access issues. Lead agency publication G1-013 RCMP Technical Security Branch 2 September 2006 4 Definitions Control Room - core functional entity, and its associated physical structure, where control room operators are stationed to carry out centralized control, monitoring and administrative responsibilities [source: ISO 11064-3]. Control Suite - group of functionally related rooms, co-located with the control room, and including it, which house the supporting functions to the control room, such as related offices, equipment rooms, rest areas and training rooms [source: ISO 11064-3]. Control Centre - combination of control rooms, control suites and local control stations which are functionally related and all on the same site [source: ISO 11064-3]. Control Room Operator - an individual whose primary duties relate to the conduct of monitoring and control functions, usually at a control workstation, either on their own or in conjunction with other personnel both within the control room or outside [source: ISO 11064-3]. Control Workstation - single or multiple working position, including all equipment such as computers and communication terminals and furniture at which control and monitoring functions are conducted [source: ISO 11064-3]. Local Control Station - operator interface that is located near the equipment or system being monitored and/or controlled [source: ISO 11064-3]. 5 Design Requirements The following issues should be taken into consideration: Lead agency publication G1-013 RCMP Technical Security Branch 3 September 2006 a. The operator and equipment should be out of the sight and audible range of the general public. The doors, door frames and locking hardware should provide protection against force attack. Refer to RCMP security guides G1-017, Hardware and G1-018, Doors and Frames. b. In some cases, a Sensitive Discussion Area (SDA) within the SCC needs to be designed and managed to prevent the overhearing of protected and classified information at various levels of sound attenuation. Refer to PWGSC, Speech Security: A Best Practice Guide (2002) for more detailed information. c. The National Building Code requires that a room to house fire alarm controls and public address systems for evacuation purposes be set aside on the main entrance level of high-rise buildings. Such rooms must be readily accessible to firefighters during fires. The building alarm monitors, fire alarms and evacuation systems should be located in the same room. d. In developing this guide, possible layouts with nominal clearance for the equipment were considered. These were drawn to scale under each of the room categories then the space allocations were calculated. e. Growth was based on identification of the key element that dictated the size of the room, e.g. equipment racks for the equipment room, consoles for the security control room. The size of each room is therefore dependent on the number of these key elements to be housed in that room for the planned life of the building. It is also important to acknowledge that, with the design of this type of specialized environment, it is necessary to involve specialists who are familiar with this type of project. Departments must review their existing facilities including the SCC as part of their threat and risk assessment activity to determine whether remedial measures are required. 6 Operational Requirements It is important to consider the operational requirements of the SCC before, during and after completion. Awareness of how a control center functions once the processes are defined is vital to the success of the project. Operational issues to consider include: monitoring 24/7 operation or intermittent, operator population, job aids and working documents, fields (information, people, facilities, material, etc.), operators’ security clearance (Top Secret where required), real-time and online requirements, emergency/fire/alarm procedures, operator/task rotation, personnel’s qualification/communication skills/experiences, equipment maintenance, backup/redundancy of critical equipment, start-up/shutdown of equipment, and training programs. Lead agency publication G1-013 RCMP Technical Security Branch 4 September 2006 7 Environmental Requirements The design specifications must include ergonomic considerations in order to provide comfort and reduce the physical stress of the operators, namely (see Appendix B - Performance Limits for Cabinet Cooling Blowers and Appendix D - Ergonomic Functional Models): thermal environment, human factors/posture variation/body size, air distribution, lighting type (space, task and emergency) and control, acoustical environment, access flooring (optional) for easy installation and access to cables, vertical, horizontal space provision, exit, entrance, egress, walkway, flow of circulation, horizontal, vertical viewing distances, flexibility of equipment and accessory mounting, room layout flexibility to cater to any constraint, modularity to allow for future expansion, maintenance access, wheelchair clearance, identity and image must reflect corporate/departmental values, fire protection system, intrusion alarm system, anti-explosion measures, anti-seismic protection measures (Refer to National Building Code of Canada, Part 4 and CSA-S832, Seismic Risk Reduction of Operational and Functional Components in Building-2006 for more detailed information), international/federal/provincial/local codes/regulations/standards, and special standards. 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