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WARRANTY SPECIALIST RANGE BATTERY REPLACEMENT GUIDE 2015 Definitions of Automot

WARRANTY SPECIALIST RANGE BATTERY REPLACEMENT GUIDE 2015 Definitions of Automotive Battery Technologies 2 - 3 Warranty Procedure 4 - 5 Trade Customer Claim Procedure 5 Warranty Test Procedure 6 Battery Care and Maintenance 7 How to Use Booster Cables 8 Battery Removal and Installation 9 Ensure the Best Performance from Your Battery 10 Battery Voltage and Testing Chart 11 Safety Tips 12 - 13 Battery Bay Setup 14 Battery Layout 15 - 16 Specification Sheet 17 Replacement Selection Guide - Passenger Cars and SUV’s 18 - 52 Replacement Selection Guide - Light Commericial Vehicles 53 - 61 Replacement Selection Guide - Commercial Vehicles 62 - 74 Replacement Selection Guide - Tractors 75 - 80 1 TM When it comes to pushing the boundaries, Willard Batteries leads the way. Whether it’s the latest Willard Super-Safe range with roll-over technology or batteries for high performance, off-road, agricultural and everyday vehicles, Willard Batteries caters to your every need. Now with a 25 month warranty on the IQ range, Willard Batteries offers a variety of options to choose from and will redefine the way you experience batteries forever. Willard Batteries. The power of technology. WARRANTY SPECIALIST RANGE Contents Definitions of Automotive Battery Technologies 3 Valve Regulated (with gas recombination) Battery (VRLA) A battery that is closed under normal conditions and has an arrangement that allows the escape of gas if the internal pressure exceeds a predetermined value. The battery cannot normally receive an addition of water or electrolyte. In this type of battery, the electrolyte is immobilised. This means that the acid is held in either a gel or a glass mat structure. A. AGM (Absorbed Glass Mat) is a special design glass mat designed to wick the battery electrolyte between the battery plates. AGM batteries contain only enough liquid to keep the mat wet with the electrolyte and if the battery is broken no free liquid is available to leak out. B. Gel Cell batteries contain a silica type gel that the battery electrolyte is suspended in; this thick paste like material allows electrons to flow between plates but will not leak from the battery if the case is broken. The valve regulated battery is often called a sealed battery because no addition of electrolyte or water is possible. The evolution of the Willard Battery - Keep calm and evolve 1. 2. 3. 4. 5. 6. 7. Since Willard Batteries started trading, it has been in a constant state of technological evolution. The next step for Willard Batteries came with the introduction of Calcium and non maintenance- free Hybrid batteries. Later Willard Batteries introduced the maintenance free Ca-Ca battery with tamper-proof caps. The non maintenance-free Hybrid battery technology combined the benefits of antimony and calcium batteries, producing a high performance battery. The technology of the day revolved around non- maintenance free Antimonial Batteries. Today Powertech Batteries is focused on exploring different battery technologies, including rollover technology, all present in the new IQ range and the newer, high performance, AGM battery. Definitions of Automotive Battery Technologies Vented (flooded) Battery This is the most common of automotive battery types. This type of battery has a cover with one or more openings through which gas generated by the battery may escape. A battery may also be fitted with tamper-proof plugs to prevent internal access to the battery but will still have an arrangement to allow gas generated by the battery to escape. The battery has “free” electrolyte which means that the acid moves freely within the battery. Vented starter batteries may be designated as “low water loss” according to the IEC specification if the water loss of the battery is less than 4 grams per amp hour. Vented starter batteries may be designated as “very low water loss” according to the IEC specification if the water loss of the battery is less than one gram per amp hour. A. The starting (cranking) or shallow cycle type is designed to deliver large bursts of power for a short time, as is needed to start an engine. Once the engine is started, the battery is recharged by the engine-driven charging system. Starting batteries are intended to have a low depth of discharge on each use. They are constructed of many thin plates with thin separators between the plates, and may have a higher specific gravity electrolyte to reduce internal resistance. B. The deep cycle (or motive) type is designed to continuously provide power for long periods of time (for example in a trolling motor for a small boat, auxiliary power for a recreational vehicle, or traction power for a golf cart or other battery electric vehicle). They can also be used to store energy from a photovoltaic array or a small wind turbine. Deep-cycle batteries have fewer, thicker plates and are intended to have a greater depth of discharge on each cycle, but will not provide as high a current on heavy loads. Enhanced Flooded Battery (EFB) Enhanced Flooded Batteries were developed for use in stop-start vehicles. The reduced cost of manufacturing EFBs is attractive for manufacturers in order to help keep overall new vehicle production costs down. The EFB design incorporates a porous fiber material, sometimes called “scrim” along with plates that are thicker than a conventional flooded battery. The use of low pressure contact material on the plates of EFBs retains the active material and improves their cycle performance which is necessary for stop-start applications. Sealed Maintenance Free Battery (SMF) Some specifications use the term “maintenance free” to describe a battery that has a water loss below a certain level. The IEC specification does not use this term, but rather uses the terms low and very low water loss. This term can refer to a number of different constructions, including only a slight modification to the flooded style. In that case, even though the user does not have access to the cell compartments, the internal structure is still basically the same as a flooded battery. The only difference is that the manufacturer has ensured that a sufficient amount of acid is the battery to sustain the chemical reaction under normal use throughout the battery warranty period. This term is very generic and refers to basically all of the battery types except flooded batteries that have accessible individual cells so that the end user can add water. Since any sealed construction prevents the user from adding water to the individual cells, then by default it becomes maintenance free. 2 5 Warranty Procedure WARRANTY CLAUSE Product Warranty 1. In the event that the Battery is unsuitable for its intended purpose, of poor quality, not in good working order, defective, sub-standard or wears out within the first 25 months from date of original purchase, Willard Batteries, a division of Powertech Industries (Pty) Ltd, will, subject to the limitations explained below: (a) repair or recharge the battery (b) replace the battery 2. The warranty of Batteries is for a period of 25 months and should the Battery fail due to a manufacturing default, the Battery will be replaced. The duration of the original warranty of Willard Batteries, a division of Powertech Industries (Pty) Ltd’s, period will only be applicable to the newly replaced Battery 3. In order to obtain the remedies set out above, the purchaser of the battery must make use of Willard Batteries, a division of Powertech Industries (Pty) Ltd’s, claims procedure, available at any dealer who sells Willard or SABAT Batteries, and or at www.sabat.co.za or www.willard.co.za 4. The undertakings given by Willard Batteries, a division of Powertech Industries (Pty) Ltd, in (1)(a) to (c) above are, in terms of the Consumer Protection Act 68 of 2008, only available for six months after the delivery of the Battery to the purchaser of the Battery. 5. Willard Batteries, a division of Powertech Industries (Pty) Ltd, will have the right not to provide the remedies set out above to the extent that the Consumer Protection Act 68 of 2008 does not oblige Willard Batteries, a division of Powertech Industries (Pty) Ltd, to do so in the circumstances of a particular case. 4 Warranty Procedure CLAIMS PROCEDURE FOR DAMAGES The following procedure must be followed in respect of claims arising from any defect, malfunction, failure or hazardous characteristic of a product and must be read with the applicable product warranty. 1. The Claimant must complete the official Powertech Batteries claim form. 2. If it appears that any person or property has been harmed or damaged because of the defect, malfunction, failure or hazardous characteristic of the product, all documents which show the extent and cost of the harm or damage (such as quotations or invoices for repair services) must be attached to the Powertech Batteries claim form. Information about steps that may have been taken to stop or limit any damage resulting from the defect, malfunction, failure or hazardous characteristic of the product must also be provided. 3. The product must be returned to any one of the Willard Batteries a division of Powertech Industries (Pty) Ltd branches together with uploads/Geographie/ willard-guide.pdf