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Ca servicedesk webservices user guide

Unicenter Service Desk Web Services User Guide r CThis documentation the ??Documentation ? and related computer software program the ??Software ? hereinafter collectively referred to as the ??Product ? is for the end user ? s informational purposes only and is subject to change or withdrawal by CA at any time This Product may not be copied transferred reproduced disclosed modi ?ed or duplicated in whole or in part without the prior written consent of CA This Product is con ?dential and proprietary information of CA and protected by the copyright laws of the United States and international treaties Notwithstanding the foregoing licensed users may print a reasonable number of copies of the Documentation for their own internal use and may make one copy of the Software as reasonably required for back-up and disaster recovery purposes provided that all CA copyright notices and legends are a ?xed to each reproduced copy Only authorized employees consultants or agents of the user who are bound by the provisions of the license for the Software are permitted to have access to such copies The right to print copies of the Documentation and to make a copy of the Software is limited to the period during which the license for the Product remains in full force and e ?ect Should the license terminate for any reason it shall be the user ? s responsibility to certify in writing to CA that all copies and partial copies of the Product have been returned to CA or destroyed EXCEPT AS OTHERWISE STATED IN THE APPLICABLE LICENSE AGREEMENT TO THE EXTENT PERMITTED BY APPLICABLE LAW CA PROVIDES THIS PRODUCT ??AS IS ? WITHOUT WARRANTY OF ANY KIND INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTIES OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE OR NONINFRINGEMENT IN NO EVENT WILL CA BE LIABLE TO THE END USER OR ANY THIRD PARTY FOR ANY LOSS OR DAMAGE DIRECT OR INDIRECT FROM THE USE OF THIS PRODUCT INCLUDING WITHOUT LIMITATION LOST PROFITS BUSINESS INTERRUPTION GOODWILL OR LOST DATA EVEN IF CA IS EXPRESSLY ADVISED OF SUCH LOSS OR DAMAGE The use of this Product and any product referenced in the Documentation is governed by the end user ? s applicable license agreement The manufacturer of this Product is CA This Product is provided with ??Restricted Rights ? Use duplication or disclosure by the United States Government is subject to the restrictions set forth in FAR Sections - and - c - and DFARS Section - c ii as applicable or their successors All trademarks trade names service marks and logos referenced herein belong to their respective companies Copyright ? CA All rights reserved CCA Product References This document references the following CA products Advantage Allfusion BrightStor CleverPath Portal eTrust Embedded Identity and Access Management eTrust eIAM Unicenter Asset Management Unicenter Asset Portfolio Management APM Unicenter Management Portal Unicenter Network and Systems Management NSM Unicenter Remote Control Unicenter Service Desk Unicenter Knowledge Tools KT Unicenter Software Delivery Unicenter TNG for Windows Contact Technical Support