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Study guide 12 Study Guide for GCOM Final Exam Fundamentals of Communication Chapter Competent Communication What are the most common myths about communication Communication is the cure all Communicating is just common sense Communication quantity equals

Study Guide for GCOM Final Exam Fundamentals of Communication Chapter Competent Communication What are the most common myths about communication Communication is the cure all Communicating is just common sense Communication quantity equals quality Explain the di ?erences between the three models of communication linear interactive and transactional linear one way sender sends a message through a channel to a receiver in an atmosphere of noise interactive back and forth di ?erent from linear because it has feedback also the di ?erent ?elds of experience of people e ?ects this model transactional says that everyone is a sender and a receiver De ?ne the basic communication elements contained in the communication models channel sender receiver message encode decode context ?elds of experience noise and feedback sender persons sending the message message what the senders wants the receiver to get receiver person getting the message channel medium a message is sent through encode decode noise interference with e ?ective transmission and reception of a message physical external environmental distractions ex startling sounds physiological biological in uences ex sweaty palms pounding heart psychological preconceptions biases and assumptions semantic noise re ected in word choice that is confusing or distracting feedback the receiver's verbal and nonverbal response to the message not found in the linear model ?elds of experience include our cultural background ethnicity geographic location extent of travel and general personal experiences accumulated over a lifetime Explain the two aspects of every message Content and relationship Content what is actually being said or done Relationship How the message de ?nes or rede ?nes the association between individuals What di ?erentiates a constructive communication climate from a destructive communication climate Constructive Openness Supportiveness Destructive Closedness Defensiveness Chapter Perception of Self and Others De ?ne the perceptual process Process of selecting organizing and interpreting data from our senses What is a perceptual schema prototype stereotype and script Mental framework that creates meaningful patterns from stimuli CPrototype is the most representative example of something Stereotype a generalization about a group or category of people Script a predictable sequence of events that indicates what we are expected to do in a given situation How is self-concept developed re ected appraisal signi ?cant others and society In uenced by relationship and communication with others how people look at you and perceive you Re ected appraisal messages you receive from others that assess your self concept How the society you live in evaluates how a person should be has an e ?ect on self concept and self esteem What are some of the in uences on perception gender culture past experiences mood and context What is self- disclosure Process of purposefully revealing to others personal information about yourself that is signi ?cant and others would not know unless you told them De ?ne the concepts of depth and breadth in terms of self-disclosure Breadth range of topics discussed Depth how personal you are when they are discussed What are the guidelines for o ?ering and receiving self- disclosure