Cisco Supplier Guide: Sustainability, Risk, and Security 2021 Table of Contents

Cisco Supplier Guide: Sustainability, Risk, and Security 2021 Table of Contents Letter from John Kern Supply Chain Sustainability, Risk, and Security Code of Conduct Responsible Minerals Human Rights and Worker Well-Being Material Compliance Environmental Stewardship Circular Economy Business Continuity Planning Security 2 Dear Trusted Partners, For over 35 years, Cisco has been working to make a positive impact on society, our planet, and our customers and suppliers. It is central to our purpose, our culture, and how we invest our resources. We have consistently leveraged our technology to solve real business and social problems, and we are doing our part to build a more inclusive future for all. Our supply chain is critical to Cisco’s success. A responsibly managed supply chain upholds human rights, promotes worker health and well-being, and minimizes negative environmental impacts. This work aligns with Cisco’s core values and directly benefits business outcomes, including business security and continuity, worker retention, productivity, and customer satisfaction. It is also something that our stakeholders expect— whether they be customers, partners, investors, or employees. We are also committed to a circular economy, moving away from the traditional take-make-waste linear economy and toward a model that extends products’ useful life and makes better use of finite natural resources. This transformation includes embedding circular design into our products and packaging, building our products at zero-waste factories, and running a world-class returns program. We see enhanced customer value through product lifecycle management and envision selling remanufactured equipment as core to the business. We have set ambitious goals and dedicated the necessary resources to transform Cisco’s business into a circular model. We fully recognize that being the best supply chain in the industry requires strong partnership and collaboration with our suppliers and partners. Together, we are building a more resilient and socially and environmentally responsible supply chain, and it takes all of us to discover and implement innovative ways to drive meaningful, measurable benefits for our extended supply chain ecosystem. I believe everyone can make an impact and participate in our mission. I encourage you to read the Cisco Supplier Guide and collaborate with us on opportunities to create positive change. Collectively, we can strengthen our ability to solve large-scale problems and impact our planet. Sincerely, John Kern Senior Vice President, Cisco Global Supply Chain Operations Letter from John Kern 3 Cisco Supplier Guide 2021: Sustainability, Risk, and Security Supply Chain Sustainability, Risk, and Security Why Does It Matter? Cisco pioneered the technology that connects everything—and in doing so, unlocked the potential to solve some of our most pressing challenges. We use our technology, our expertise, and our resources not only to provide value for our customers, but also to make a positive impact on people, society, and the planet. Making the world a better place with technology begins with how the technology is made. And at Cisco, we lead by example. People Empowering our people and teams to thrive in a digital workforce Society Scaling inclusive social and economic impact in countries around the world Planet Advancing environmentally sustainable growth in a digital world How We Prioritize Cisco has been a leader in corporate social responsibility (CSR) since early in our history. Our CSR strategy has three pillars: People, Society, and Planet. 4 Cisco Supplier Guide 2021: Sustainability, Risk, and Security What Are We Doing? Code of Conduct: Assess supplier performance against our expectations for labor, health and safety, environment, ethics, and management systems, and proactively assist them in continuous improvement. Responsible Minerals: Set a strategy for due diligence and address responsible sourcing risks in our mineral supply chain. Human Rights: Prevent the mistreatment of workers and vulnerable populations, and promote worker health and well-being so that they can thrive. Materials Compliance: Establish standards for environmentally preferable materials used in our products while encouraging appropriate documentation requirements from our suppliers. Environmental Stewardship: Monitor supplier performance in environmental management, including greenhouse gas (GHG) emissions, pollution, waste, and water, and work with them to address environmental risk in our sub-tier. Circular Economy: Reinvent the way we design and build products and solutions to ensure that we use less, use what we have better, and use renewably.  Business Continuity Planning: Work with suppliers and partners to prepare for unexpected events by minimizing any downstream impact to our customers. Security: Utilize appropriate security measures to prevent and respond rapidly to any type of physical, logical, technical, or behavioral security threat. 5 Cisco Supplier Guide 2021: Sustainability, Risk, and Security Jan May CDP Supply Chain request goes out June 3TG and Cobalt Reporting Guidelines sent out Master Security Specification: new version release and supplier acknowledgment Supply Chain Visibility (SCV) survey January-March Process Chemical Data Collection (PCDC) requests Supply Chain Visibility (SCV) survey August CDP Supply Chain response deadline; Business Continuity Survey launch October 3TG and Cobalt Supplier Survey Conflict Minerals Reporting Template (CMRT) and Cobalt Reporting Template (CRT) sent out December Material Safety data sheet update request sent out Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Responsible Business Alliance (RBA) audit process Annual Timeline How Do We Achieve It? The Cisco Supplier Guide has been created to emphasize areas of importance with regard to sustainability, risk, and security. This guide provides clarity on our specific reporting and compliance requirements, as well as highlights areas that provide an opportunity to collaborate to bring a mutual benefit. These requirements include: •  Uphold Cisco’s Supplier Code of Conduct and cascade responsible business practices into your own supply chain. •  Support Cisco’s policy and use due diligence to achieve a responsible minerals supply chain. •  Support Cisco’s commitment to uphold and respect the human rights of all people, and act according to the UN Guiding Principles for Business and Human Rights. •  Meet materials compliance requirements as detailed in the Cisco Controlled Substances Specification. •  Work together to achieve Cisco’s circular economy objectives. •  Publicly report GHG emissions and reduction targets to CDP on an annual basis. •  Uphold environmental responsibility standards and local laws, and mitigate negative impacts in the geographies in which you operate. •  Comply with Cisco’s Business Continuity Policy and respond to related questionnaires and data requests pertaining to manufacturing site locations. • Comply with the applicable security requirements specified in the Master Security Specification. 6 Cisco Supplier Guide 2021: Sustainability, Risk, and Security Code of Conduct We are committed to manufacturing our products responsibly and sustainably. As a founding member of the Responsible Business Alliance (RBA), Cisco has adopted the RBA Code of Conduct (“the Code”) as the Cisco Supplier Code of Conduct. Cisco requires its suppliers to commit to the Code and ensure that these expectations are cascaded throughout the supply chain. Beyond a compliance approach, Cisco recognizes the important role our suppliers play in building and maintaining a resilient and responsible supply chain. Why It Matters Cisco expects its suppliers to operate their businesses with integrity and be held accountable for unethical practices that happen on their watch. Suppliers are expected to demonstrate their conformance to the Code and engage in capability building as well as other programs offered by Cisco to continually improve performance. Our Approach Cisco uses a risk-driven approach when identifying suppliers in scope for engagement and monitoring. Cisco monitors supplier adherence to the Code and its requirements. Metrics based on the adherence to the Code are integrated into Cisco’s quarterly supplier scorecard, which informs business decisions. Through this approach, Cisco aims to drive continuous improvement and support the propagation of best practices throughout the supply chain. By collaborating with suppliers and peers, Cisco aims to develop solutions that are fit for their purpose and that can drive impact to measurably improve the lives of workers and the health of ecosystems within the supply chain. 7 Cisco Expects Suppliers To: • Acknowledge and abide by the RBA Code of Conduct. • Achieve and maintain consistent performance aligned to at least RBA Silver Recognition. • Ensure that their suppliers acknowledge and are held accountable to the RBA Code of Conduct and follow RBA processes for addressing nonconformances. •  Annually provide Cisco with a complete RBA Self-Assessment Questionnaire (SAQ) through the RBA-Online platform. •  Share valid RBA Validated Assessment Program (VAP) audit reports for major facilities that support Cisco’s products. •  Perform RBA Customer-Managed Audits as requested by Cisco. •  Provide Corrective Action Plans for findings that occur through the audit process. •  Close audit findings according to RBA closure guidelines. •  Maintain conformance to the Code after any audit findings are closed and as the Code is updated. We provide support to suppliers to achieve and maintain conformance to the Code, including capability building through e-learning courses, training sessions, or targeted coaching. Emerging Topics • Cisco expects suppliers to be fully aware of changes and updates to the RBA Code of Conduct and to drive conformance to those updates. Recent changes to the Code of Conduct version 7.0 are effective as of January 1, 2021. uploads/Industriel/ supplier-guide.pdf

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