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2014/2015 Adecco Salary Guide Malaysia 2 Contents Part 1: Salaries for Administ

2014/2015 Adecco Salary Guide Malaysia 2 Contents Part 1: Salaries for Administration & Office Support Positions Across All Sectors/Industries 04 Administration & Office Support 04 Office Support 04 Secretarial 04 Accounting & Finance 04 Human Resources 05 Sales & Customer Service 05 Marketing 06 Logistics Part 2: Salaries for Industry-Specific Positions 07 Banking & Financial Services 07 Back Office 07 Middle Office 07 Front Office 08 Retail Banking 09 Engineering & Technical 13 Hospitality & Retail 15 Information Technology 17 Medical & Science 17 Medical 17 Sales & Marketing 17 Scientific 17 Biomedical Science 3 Welcome to the 2014/2015 Adecco Salary Guide, Malaysia – a comprehensive overview of updated salary information, job descriptions and trends across key sectors and industries. The salary information in this guide has been researched by Adecco experts who liaise with clients and candidates every day of the week. The information is based on their extensive experience in recruitment and human resources. Throughout the year, these experts will continue to provide salary updates and to ensure that you always have the information that you need at your fingertips. In 2013, there was a strong growth in job opportunities across most sectors. There is an increased confidence within many organisations to further expand their headcount, following key government initiatives that supports the growth and productivity of many businesses in Malaysia. Jobseekers in many sectors continued to have multiple career options open to them, along with bargaining power relating to salary and compensation packages. As in 2013, we are continuing to see organisations compete to attract and retain the very best talent. Human Resource professionals, within companies and organisations, arguably have a more important role than ever before as they endeavour to ensure that their business leaders have the strongest teams in place. This guide covers many specific job titles across various industry sectors. However, if you are looking for salary data that may not be covered, then please do connect with your Adecco contact who will be pleased to support you. I personally hope that this 2014/2015 Adecco Salary Guide, Malaysia, will be of great benefit to you, your colleagues and business partners. You can also download the salary guide at adecco.com.my Alma Othman Country Director Adecco Malaysia Welcome to the 2014/2015 Adecco Salary Guide, Malaysia 4 Administration & Office Support Position Job Description Qualification Experience Minimum Salary Maximum Salary (In Years) (Monthly Salary in MYR) Office Support Administration/Office Manager Reports to the Director or General Manager. Responsible for office administration & management and formulates administrative policies. Sources for and negotiates with vendors. Diploma/Degree 5-8 6,000 10,000 Administration Assistant/ Executive Supports the general administrative function. SPM/Diploma 1-5 1,800 4,000 Data Specialist Data analysis, data mining and preparation of report. Proficient in advanced Excel skills (Macros, V-Look up, pivot tables etc). Diploma/Degree 3-5 3,500 5,600 Receptionist Attends to calls, visitors, mailing and general administrative support. Reports to the Office Manager or HR Manager. Excellent communication skills and highly presentable. SPM/Diploma 3-10 1,800 3,200 Driver (goods/products) Drives van/small lorry. Able to speak and write English. Secondary education. Class D License required. 1 1,800 3,200 Secretarial Personal Assistant Supports top management (sometimes C-Suite level). Manages full secretarial and administrative function for an executive. May supervise junior secretaries or oversee a group of administrative assistants. Excellent coordination and communication skills. Diploma/Degree 10-15 7,000 10,000 Executive/Senior Secretary Supports Heads of Department, Directors, General Manager etc. Oversees calendar/travel management, prepares presentation materials and coordinates meetings. Excellent communication skills. Diploma/Degree/Secretarial Certificate 5-8 5,000 7,000 Secretary/Department Secretary Supports a group of Managers/Department. Coordinates meetings, travel and calendar management, general administrative support. Diploma/Degree/Secretarial Certificate 3-5 3,500 5,000 Accounting & Finance Finance Manager Responsible for strategic financial management. Establishes financial policies and acts as an advisory to management on business operations. Degree with CPA 8-10 10,000 20,000 Accountant Responsible for full set of accounts and consolidation of reports (management, financial reports). Supervisory experience is often required. Degree/ACCA II 3-5 7,000 10,000 Accounts Executive Responsible for full set of accounts (either AP, AR, GL). Prepares financial reports. LCCI/Diploma 2-4 2,500 4,200 Accounts Assistant Performs transactional accounting function and general administrative duties. LCCI/Diploma 0-2 2,000 2,800 Payroll Assistant Prepares salary calculations, data entry and submission of statutory contributions. SPM/Diploma 1-3 2,000 2,700 Internal Auditor Reports to the Financial Controller/Finance Director/Audit Manager. Performs internal audit/ensures compliance and processes are in order. Prepares audit reports. Degree/CIA 5-10 7,000 10,000 Credit Control Manager Reports to the Finance Director. Performs credit checks, prepares credit reports and may supervise a team of accounts assistants. Degree 3-5 5,000 8,000 Financial Analyst Responsible for analysing financial data and making strategic business recommendations. Degree/CPA holder 3-5 5,000 8,000 Pricing Analyst Performs pricing activities and implements pricing policies. Compiles data for business analysis use. Proficient in advanced Excel (Macro). Diploma/Degree 2-5 3,500 6,000 Corporate Planning Corporate planning & investment evaluation, merging & acquisition, due diligence review, financial modelling & fund raising. Degree 3 - 5 5,000 8,000 Human Resources Assistant HR Manager/HR Manager Responsible for the planning and control of the full spectrum of HR duties - that includes recruitment, training and labour relations etc. Likely to have supervisory experience. Diploma/Degree 5-10 5,000 12,500 Compensation & Benefits Manager Responsible for the overall compensation & benefits structure for an organisation. Will likely work closely with the HR Manager. Degree with Specialist Diploma in compensation & benefits 5-10 7,000 12,500 Senior HR Executive Reports to the HR Manager and supports with the full spectrum of HR functions that will likely include recruitment, compensation & benefits, training and payroll administration. Diploma 3-5 3,500 5,000 5 Position Job Description Qualification Experience Minimum Salary Maximum Salary (In Years) (Monthly Salary in MYR) Human Resources HR Assistant Provides administrative support to the HR department. May report to the HR Executive or HR Manager. Diploma/Degree 1-3 2,000 3,200 Training Manager Responsible for the training & development function within an organisation and for formulating training programmes that will support talent retention. Has experience in conducting training programmes and possesses supervisory experience. Degree with Specialist Diploma in training & development 5-10 7,000 15,000 Training Executive Supports the Training Manager and is responsible for the coordination of training courses. Identifies and recommends training courses. Monitors and implements training activities. Diploma in HR (training & development) 2-4 3,000 4,500 In-house Recruiter Conducts staffing and recruitment activities and works closely with staffing partners. Works closely with department managers to strategise on recruitment requirements and to ensure that talent attraction needs are met. Degree in HR 5-8 5,000 13,000 Sales & Customer Service Sales Manager Develops the sales plan to meet specific sales targets. Implements sales strategies as required. Oversees the sales team and ensures that all ‘selling tools’ are in place. Diploma/Degree 4-6 5,000 8,000 Senior Sales Executive Supports the Sales Manager in execution of their duties. Duties include prospecting, preparation of proposals, presentations and business development planning. Diploma/Degree 2-4 2,500 4,500 Key Account Manager Responsible for overall business development with key company clients. Maintains and builds close relationships with key stakeholders and ensures high levels of customer service. Diploma/Degree 4-5 3,500 6,000 Customer Service Manager Manages a team of customer service personnel. Develops customer servicing and retention programmes and works closely with key company departments. Diploma/Degree 4-6 4,000 6,300 Customer Service Executive Handles enquiries and provides timely feedback. Also involved in pre and post sales support. Supports the Customer Service Manager as required. SPM/Diploma/Degree 0-2 2,000 3,200 Sales Coordinator Provides full sales coordination support for the sales team, which may include client prospecting, data input and preparation of sales reports. Needs to be proficient in Excel. Diploma/Degree 2-3 2,500 3,500 Telemarketer Markets company’s services to prospects and existing clients by telephone. Strong communication skills required. SPM/Diploma 1-2 2,000 3,500 Call Centre Officer Provides information to customers via telephone. This may be sales, service or information related and may be in-bound or out-bound. Provides customers with friendly and professional communication. May involve shift work. SPM/Diploma 1-2 2,500 4,000 Inside Sales Support Representative Maintains close contact with current/existing clients for contract renewals/new business requirements. Excellent communication skills required. SPM/Diploma 2 2,500 3,500 Marketing Marketing Manager Oversees strategic marketing planning (advertising, PR, promotions etc). Is involved in the budgeting process and works closely with senior management and business unit managers. Degree 5-8 6,500 9,500 Marketing Executive/ Specialist Supports the Marketing Manager and is involved in the development and execution of marketing and promotional activities. Conducts market surveys and reports as required. Diploma/Degree 2-4 3,500 5,500 Marketing Coordinator/ Assistant Supports the Marketing Department with the coordination and development of reports. May also be required to perform marketing administrative duties. Diploma 1-3 2,000 3,500 PR Manager Conceptualises and crafts news releases and media information. Is involved in product launches and special events. Responsible for social media campaigns and initiatives. Is involved in all aspects of how a company is perceived externally. Degree 5-8 5,000 8,500 PR Executive Supports the PR Manager in the handling of media relations. Follows- up with media enquiries and ensures clear and open communication at all times. Diploma/Degree 2-4 3,000 uploads/Management/ 2014-2015-adecco-salary-guide-malaysia.pdf