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Y o u r r o a d t o s u c c e s s LEVEL 4 EMPLOYABILITY AND SELF-DEVELOPMENT Yo

Y o u r r o a d t o s u c c e s s LEVEL 4 EMPLOYABILITY AND SELF-DEVELOPMENT Your road to success • A B E • O F F I C I A L S T U D Y G U I D E • A B E O F F I C I A L S abeuk.com © ABE ii ii ii © ABE © ABE 2017 All rights reserved. No part of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying and recording, or held within any information storage and retrieval system, without permission in writing from the publisher or under licence from the Copyright Licensing Agency Limited. Further details of such licences (for reprographic reproduction) may be obtained from the Copyright Licensing Agency Limited, Barnard’s Inn, 86 Fetter Lane, London EC4A 1EN. This study guide is supplied for study by the original purchaser only and must not be sold, lent, hired or given to anyone else. Every attempt has been made to ensure the accuracy of this study guide; however, no liability can be accepted for any loss incurred in any way whatsoever by any person relying solely on the information contained within it. The study guide has been produced solely for the purpose of professional qualif cation study and should not be taken as def nitive of the legal position. Specif c advice should always be obtained before undertaking any investment. ABE cannot be held responsible for the content of any website mentioned in this book. ISBN: 978-1-911550-10-5 Copyright © ABE 2017 First published in 2017 by ABE 5th Floor, CI Tower, St. Georges Square, New Malden, Surrey, KT3 4TE, UK www.abeuk.com All facts are correct at time of publication. Author: Carrie Foster Reviewer: Jacqui Bishop BA (Hons), MA, PGCE, Dip M, Dip MRS, MCIM Editorial and project management by Haremi Ltd. Typesetting by York Publishing Solutions Pvt. Ltd. Every effort has been made to trace all copyright holders, but if any have been inadvertently overlooked, the Publishers will be pleased to make the necessary arrangements at the f rst opportunity. The rights of Carrie Foster to be identif ed as the author of this work have been asserted by her in accordance with the Copyright, Design and Patents Act 1998. The publishers gratefully acknowledge permission to reproduce the following copyright material: p10 Asier Romero/ Shutterstock.com; p14 Andrey_Popov/ Shutterstock.com; p24 Monkey Business Images/ Shutterstock.com; p34 joingate/Shutterstock.com; p41 Syda Productions/Shutterstock.com; p47 pathdoc/Shutterstock.com; p54 EHStockphoto/Shutterstock.com; p57 Daxiao Productions/Shutterstock.com; p66 MikeBiTa/Shutterstock.com; p70 Orientaly/Shutterstock.com. © ABE iii © ABE iii iii Contents Using your study guide iv Chapter 1 Concept of Employability 2 1.1 Employability and the attitudes, skills and behaviours that are required by employers 3 1.2 Selection criteria in the changing workplace 11 Chapter 2 Assessing Your Own Skillset 18 2.1 Your skills versus the employability skills sought by employers 21 2.2 Assessing your skillset to write a CV and complete job applications 27 Chapter 3 Demonstrating Your Employability 36 3.1 Demonstrating your employability during the recruitment and selection process 38 3.2 Maximising your potential to a prospective employer at interview 42 Chapter 4 Establishing Yourself in a New Role 50 4.1 Using employability skills in a new job 52 4.2 Integrating with and becoming an effective contributor to a team 56 Chapter 5 Creating a Personal Development Plan 62 5.1 Maximising your value as an employee 64 5.2 Career goals and aspirations 69 Glossary 74 © ABE iv iv iv © ABE Using your study guide Welcome to the study guide Level 4 Employability and Self-Development, designed to support those completing an ABE Level 4 Diploma. Below is an overview of the elements of learning and related key capabilities (taken from the published syllabus), designed to support learners in assessing their own skillsets in terms of employability, and in creating their own personal development plans. Element of learning Key capabilities developed Element 1: Concept of employability • Understanding of what employability is and why employers are looking for these skills in addition to qualif cations and experience Commercial awareness Element 2: Assessing your own skillset • Awareness of own skill set in terms of employability and how to develop and use it to write the documents that are required when applying for jobs Self-awareness, self-ref ection and being objective about self, integrity, writing objectively and succinctly, desk research, matching own skills with those required for specif c job roles, networking, IT skills Element 3: Demonstrating your employability • Awareness of tools and techniques used in the recruitment and selection process and how to utilise skillset to maximise employability prospects Self-conf dence, interview skills, listening, verbal and non- verbal communication, independence, emotional intelligence Element 4: Establishing yourself in a new role • Utilising employability skills for a smooth transition into a new job and to integrate effectively with the team Communication skills, collaboration, openness, responsiveness, appreciation of diversity, respect for others, interpersonal sensitivity, time management and accountability, commitment Element 5: Creating a personal development plan • Being responsive to feedback in order to maintain value to the organisation and maximise future career potential through self-development Self-development, openness, responsiveness, proactivity, commitment, life-long learning This study guide follows the order of the syllabus, which is the basis for your studies. Each chapter starts by listing the syllabus learning outcome covered and the assessment criteria. © ABE v © ABE v L4 descriptor Knowledge descriptor (the holder…) Skills descriptor (the holder can…) • Has practical, theoretical or technical knowledge and understanding of a subject or f eld of work to address problems that are well def ned but complex and non- routine. • Can analyse, interpret and evaluate relevant information and ideas. • Is aware of the nature of approximate scope of the area of study or work. • Has an informed awareness of different perspectives or approaches within the area of study or work. • Identify, adapt and use appropriate cognitive and practical skills to inform actions and address problems that are complex and non-routine while normally fairly well-def ned. • Review the effectiveness and appropriateness of methods, actions and results. Contained within the chapters of the study guide are a number of features which we hope will enhance your studies: ‘Over to you’: activities for you to complete, using the space provided. Case studies: realistic business scenarios to reinforce and test your understanding of what you have read. ‘Revision on the go’: use your phone camera to capture these key pieces of learning, then save them on your phone to use as revision notes. ‘Need to know’: key pieces of information that are highlighted in the text. Examples: illustrating points made in the text to show how it works in practice. Tables, graphs and charts: to bring data to life. Reading list: identifying resources for further study, including Emerald articles (which will be available in your online student resources). Source/quotation information to cast further light on the subject from industry sources. Highlighted words throughout and glossary terms at the end of the book. Note Website addresses current as of June 2017. on the go REVISION © ABE Introduction Employability covers the key skills, behaviours and attitudes that you should demonstrate to employers to become more employable. Employability skills enable individuals to transfer from one job to another more easily because, often, employers value these generic skills as much as experience, technical skills or qualifications. Employers increasingly demand employability skills when recruiting staff because they help to distinguish between employees and serve to highlight those individuals that are most likely to succeed in a new role. This opening chapter reviews the concept of employability, the shifting demand in skillset and the employability skills that employers favour, in order that individuals may understand the relevance of employability skills to their future career success. Learning outcomes On completing the chapter, you will be able to: 1 Explain the concept of employability, and its relevance and value to both employing organisations and individuals. Assessment criteria 1 Explain the concept of employability, its relevance and value to both employing organisations and individuals. 1.1 Explain what is meant by employability and the attitudes, skills and behaviours that are increasingly demanded by employers when recruiting staff. 1.2 Summarise the relevance and value of this shift in selection criteria for new staff in relation to the changing workplace. Concept of Employability Chapter 1 © ABE 3 Level 4 Employability and Self-Development Background The nature of work is changing: the business environment is becoming ever more global and, consequently, the skills required for work are also changing. In the past, getting a job based on qualifications and technical experience was the norm. Today, employers are increasingly looking for people with commercial awareness and a ‘can-do’ attitude, together with skills and behaviours that will enable them to quickly become part of an effective team and add value to the organisation. These soft skills enable staff to make a positive contribution to the organisation from uploads/Management/ 4uesd-studyguide.pdf