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Guide pmf A Guide to the Queensland Government Performance Management Framework August Version CDocument Details Security Classi ?cation Date of Review of Security Classi ?cation Authority Author Document Status PUBLIC August Director-General Department o

A Guide to the Queensland Government Performance Management Framework August Version CDocument Details Security Classi ?cation Date of Review of Security Classi ?cation Authority Author Document Status PUBLIC August Director-General Department of the Premier and Cabinet Performance Unit Department of the Premier and Cabinet Working draft Consultation Release ? Final Version Contact for enquiries and proposed changes The Performance Unit in the Department of the Premier and Cabinet DPC is the custodian of this guide All inquiries regarding this document should be directed in the ?rst instance to Senior Director Performance Unit pm premiers qld gov au Tel Acknowledgements This version of the document A Guide to the Queensland Government Performance Management Framework was developed and updated by the Performance Unit Department of the Premier and Cabinet Feedback was also received from sta ? from within the Department of the Premier and Cabinet and from various agencies All feedback was greatly appreciated Copyright A Guide to the Queensland Government Performance Management Framework Copyright ? The State of Queensland Department of the Premier and Cabinet Licence A Guide to the Queensland Government Performance Management Framework is licensed under a Creative Commons Attribution Australia licence To view a copy of this licence visit http creativecommons org licenses by au Permissions may be available beyond the scope of this licence See www qgcio qld gov au Information security This document has been classi ?ed using the Queensland Government Information Security Classi ?cation Framework QGISCF as PUBLIC and will be managed according to the requirements of the QGISCF CContents Introduction Why performance management matters Purpose of this guide Intended audience Scope and application Terminology Companion PMF Requirements and Reference Guides Value Chain for the Queensland Public Sector The Performance Management Framework How the Performance Management Framework works Elements of the Performance Management Framework Governance of the Performance Management Framework Planning Setting the whole of government direction Government ? s objectives for the community Charter of Fiscal Responsibility State Budget Incorporating the whole of government direction in policy development processes Planning Setting the agency business direction Strategic planning Agency Budget Speci ?c purpose planning Planning Agency service delivery Operational planning Creating value for clients stakeholders and the community from service delivery Annual review of service areas service standards and targets Planning Individual Responsibility for delivery of whole of government direction Responsibility for ? ? ? ? delivery of agency business direction and agency service delivery Individual Measuring and monitoring results Whole of government direction Agency business direction Agency service delivery Improving results CPublic reporting Fair and balanced reporting Telling the performance story Whole of government direction Agency business direction Agency service delivery Independent reporting on government performance external scrutiny Other independent body reports Appendix ?? Reference List Figures Figure - Value Chain for the Queensland Public Sector Figure - Elements of the Performance Management Framework Figure - Relationship between Performance Management Framework documentation Figure - Value Chain for the Queensland Public Sector highlighting whole of government direction Figure - Alignment between objectives and outcomes Figure