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Study guide eng103 speech and written communication 1

Study Guide Eng - Speech and Written Communication What is communication - Communication is simply the act of transferring information from one place to another - The act of conveying information for the purpose of creating a shared understanding Elements of Communication a Source- the person attempting to share information Quali ?cations necessary for a source are an origin of information and an ability to transmit this information through a channel or a receiver b Message- the message is simply the information you want to communicate c Encoding- the process of assembling the message into a representative design with the objective of ensuring that the receiver can comprehend it People who are great communicators are great encoders they know how to present their message in a way that their audience receivers can easily understand d Channel- an encoded message is conveyed by the source through a channel There are numerous channel categories verbal non- verbal personal non-personal etc A channel could be the paper on which words are written or the Internet acting in the client-server model that is allowing you to read these words right now e Decoding- once received the message is ? decoded ? that is the signs and symbols are interpreted Decoding occurs through listening reading or watching that television show f Receiver- to whom the message is being delivered A good communicator takes the receivers preconceptions and frames of reference into consideration how they will react where common ground is shared their sense of humor their moral conduct etc g Feedback- ??reaction ? or ??response ? h Context- is simply the environment in which your message is being delivered C Models of Communication a Linear Model -views communication as a one-way or linear process in which the speaker speaks and the listener listens Laswell ? s model Shannon and Weaver ? s Model b Interactive Model c Transaction Model C Why do we need to communicate a We communicate to persuade It means that we want someone to do something and this desire of ours is communicated b We communicate in order to give or provide information c We communicate seeking information d We communicate to express our emotions like courage or fear joy or sorrow satisfaction or disappointment with appropriate gestures and words C