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Agent guide Liaison Agent Guide Table of Contents Topic Goal Targeted Audience What is Liaison Liaison Basics Access to Liaison Sessions Liaison Features Basic Liaison Features Connection Disconnection from an emulator session Switching between GUI and Em

Liaison Agent Guide Table of Contents Topic Goal Targeted Audience What is Liaison Liaison Basics Access to Liaison Sessions Liaison Features Basic Liaison Features Connection Disconnection from an emulator session Switching between GUI and Emulator windows Working with Split screens Print Screens Copy Paste options Tracking Commands view recent commands Toolbar and Status Displays SOE Options Advanced Liaison Features Screen Snapshots Screen Captures Recording and Playback Scripts Macros Hot Keys Logs Liaison About Emulator Window Options Font Screen Size Key Mapper Function Keys Scripting Commands Printing Options Properties Screen What is PC PCM PC PCM Basics Access to PC PCM PC PCM Features ?? SITA All Rights Reserved The information contained herein is the property of SITA Legal action will be taken against any infringement Passenger Solutions and Services Liaison Agent User Guide Page of C Device Options Selecting Devices Resets Queues Test Prints Diagnostics Message Store Task light Info Con ?guration Mode Messages to CRT Pectabs parametric tables General Troubleshooting Tips Appendices A ?? Liaison Glossary Acronym Guide B ?? Checkin GUI C ?? Boarding GUI D ?? WorldTracer GUI E ?? All Toolbar Icons F ?? PC PCM Printers Passenger Solutions and Services Liaison Agent User Guide ?? SITA All Rights Reserved The information contained herein is the property of SITA Legal action will be taken against any infringement Page of CPassenger Solutions and Services Liaison Agent User Guide Goal The goal of this document is to provide a simple concise overview of Liaison software operation This information can be used as a training tool or user guide The Liaison Glossary Acronym guide is included with this document as an appendix Targeted Audience The Liaison Agent User Guide is targeted towards non-technical Liaison users Examples are provided for each topic covered from a non-technical perspective Individual airline trainers and supervisors are encouraged to provide additional functionality examples as needed What is Liaison LIAISON is a software application created by SITA ? s Specialized Design and Development team The Liaison product line is designed to provide terminal emulation access to Unisys and IBM mainframes It also provides a graphical user interface GUI to existing mainframe legacy applications Check-in Boarding and Worldtracer For users with scripting requirements Liaison provides a scripting tool called Liaison Script Assistant to help simplify the script-writing process This feature is intended for use by technical support personnel with programming language backgrounds and will not be addressed in depth for this guide Liaison runs on Windows Windows NT Windows and is fully certi ?ed on the SITA CUTE and ARINC MUSE platforms Using Windows NT Terminal Server Liaison can also run on thin client terminals Users of Liaison have their choice of three communication types TCP IP X X dial-up Liaison Basics After installation of Liaison software on a user workstation the application can be accessed via desktop icon The Liaison icon is a graphical representation of a globe planet Liaison Icon Double-clicking on this icon launches the Commander toolbar The Commander toolbar serves as a