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Entretien type Nom EC ARP L - - Contrôle continu - Session Prénom O ?re choisie Licence French speaker for pinterest customer support in Lisbon f m x Teleperformance Portugal France Temps plein Détails du poste Type de contrat Temps plein Description du p

Nom EC ARP L - - Contrôle continu - Session Prénom O ?re choisie Licence French speaker for pinterest customer support in Lisbon f m x Teleperformance Portugal France Temps plein Détails du poste Type de contrat Temps plein Description du poste Pinterest is looking for a Customer Service Representative to support and engage with its customers embody the voice of business and provide insights for continuous improvement You ? ll have the opportunity to be part of the success of a global brand supporting an international operation throughout its pioneering and ground-breaking community concept COur client Pinterest is the world leading visual discovery engine used by more than million people to ?nd inspiration and to dream about plan and prepare for things they want to do in life It is a sharing platform for ideas and creativity as well as the perfect place to ?nd the most innovative products and brands Responsability Support business customers with solutions to unblock issues with Client ? s business products suite Partner with Client ? s internal support teams to resolve technical product issues via bug prioritization and resolution Represent the voice of businesses and develop insights to improve user experience E-Mail and ticket support Identify pain points and use data to size prioritize and shape business cases for product enhancement and provide documentation and regression training where needed Your Pro ?le Fluent level of written and verbal communication skills in French Fluency in English B level mandatory Experience in Customer Service Contact Center preferential Excellent communication skills and customer-centric mindset Ability to independently seek out and apply relevant information when faced with a unique or new problem Flexible and quick learner able to adapt continuously Passion for Client ? s mission supporting businesses and improving the product experience Our O ?er Work location Lisbon Work Schedule hours per week Stable work and career progression opportunities Personal training for the job Remuneration basic salary plus food subsidy Health Insurance since day one in the company Excellent opportunity to work with a top of mind brand Excellent work environment in a multicultural company Possibility to live in one of our apartments Initial ight expenses refund Annually complementary return ight to your home country within Europe Free activities and sport events FR-PT CQuestion Présentez-vous parlez-moi de votre parcours points Je m ? appelle Andriambavimandimby Valérie et je suis actuellement en cours d ? études de gestion à La Rochelle Université en troisième année précisément Je viens de l ? étranger spéci ?quement pour poursuivre des études de gestion de qualité et pouvoir ainsi m ? épanouir dans ce domaine En j ? ai été bachelière d ? un baccalauréat économique et social avec mention bien et durant la même année j ? ai ?ni de suivre mes cours d ? anglais au seul centre d ? enseignement d ? Anglais de mon pays qui autorisait à administrer les tests internationaux tels que le TOEFL ou le TOEIC J ? ai donc reçu l ? entrainement